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The Hotel Castro San Francisco

2.5 star property
Hotel in Castro District

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel Castro San Francisco

Classic Room (Self Check-in with Virtual Front Desk)
Standard Room (Self Check-in with Virtual Front Desk)
Classic Room (Self Check-in with Virtual Front Desk)
Rooftop terrace
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • Rooftop terrace
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Television
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Premium bedding
  • Hulu
The price is CA $310
CA $361 total
includes taxes & fees
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Frette Italian linens
Premium bedding
  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room (Self Check-in with Virtual Front Desk)

Standard Room (Self Check-in with Virtual Front Desk)

Standard Room (Self Check-in with Virtual Front Desk)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Frette Italian linens
Premium bedding
  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Frette Italian linens
Premium bedding
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Frette Italian linens
Premium bedding
  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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The price is CA $229
CA $267 total
includes taxes & fees
Jan 19 - Jan 20
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About the area

Map
4230 18th St, San Francisco, CA, 94114

What's nearby

  • Castro Street - 1 min walk
  • UCSF Medical Center - 3 min drive
  • Golden Gate Park - 3 min drive
  • Kaiser Permanente Medical Center - 3 min drive
  • University of San Francisco - 4 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 31 min drive
  • San Carlos, CA (SQL) - 36 min drive
  • Oakland Intl. Airport (OAK) - 42 min drive
  • Concord, CA (CCR-Buchanan Field) - 49 min drive
  • San Francisco Station - 15 min drive
  • San Bruno Station - 16 min drive
  • Bayshore Station - 18 min drive
  • Castro Station - 4 min walk
  • 17th St & Castro St Stop - 4 min walk
  • Market St & Noe St Stop - 7 min walk

Restaurants

  • ‪440 Castro - ‬3 min walk
  • ‪The Edge - ‬1 min walk
  • ‪Twin Peaks Tavern - ‬4 min walk
  • ‪Hot Cookie - ‬4 min walk
  • ‪Spike's Coffee & Tea - ‬4 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Hotel Castro San Francisco

The Hotel Castro San Francisco features a rooftop terrace and puts you just a 5-minute drive from Golden Gate Park. Also, Chase Center and Presidio of San Francisco are within a short drive. Fellow travelers say great things about the location. Public transportation is just a short walk: Castro Station is 4 minutes and 17th St & Castro St Stop is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Activities

  • Health/beauty spa
  • Outlet shopping
  • Winery tours

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

Does The Hotel Castro San Francisco offer free cancellation for a full refund?
Yes, The Hotel Castro San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel Castro San Francisco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hotel Castro San Francisco?
Sorry, there's no onsite parking at The Hotel Castro San Francisco.
What are the check-in and check-out times at The Hotel Castro San Francisco?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in is available.
What's the area around The Hotel Castro San Francisco like?
The Hotel Castro San Francisco is a short 4-minute walk from Castro Station and 9 minutes' walk from Mission Dolores Park. Travelers say that the hotel is in a great location.

The Hotel Castro San Francisco Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nancy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small But Cute Boutique Room
Visiting family for Thanksgiving and decided to fly in early to get a little SF getaway squeezed in. First, the location is AMAZING! Right in the heart of the Castro district. We are a gay couple, so this was heaven. Shopping, restaurants, clubs - all within a few blocks. And of course Muni is right there to get to other parts of the city easily. The room was (very) small but super cute! The decor was amazing. And very well laid out given its size. The size is an issue however - we couldn’t fully unpack since there was no room to put things. So if you are staying for a longer period of time, you may find it a bit uncomfortable. (we only stayed 2 nights). This also isn’t a regular hotel. It’s more like an Air BnB situation. There is no front desk. But there is a bar next door that apparently serves as the front desk. Just a heads up if you’re looking for a more traditional hotel experience. Overall we will definitely be staying here again when we come to SF.
Manny, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Mark's gripe
There is no parking anywhere near the hotel. I was told to use an app called SpotHero to find a space, but that app only deals with hourly and monthly parking, no overnight parking. There is no lobby in the hotel, so there is no one at the front desk who can give help and advice. There are no refrigerators or closets in the room. Give the Hotel Castro a miss.
Mark, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel!
The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SF Castro
Great location. Check in easier than I expected. Would stay again.
William, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel! We loved our stay!
Jairo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot, The rooftop deck is an amazing😎😎
claudio, 2-night romance trip
Verified Expedia guest review

4/10 Fair

With no on-site storage, if you have a late flight home and need to check out at 11am, nowhere to store your luggage. Our room was directly above the Bar that is open and has loitering outside by drunk/rowdy patrons until 3am. This should be disclosed by Hotel prior to booking room #201
James M, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

KIMBO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. Service could be better.
This is an unattended hotel, which is good, but when I asked for a toilet brush, I was told I could purchase one nearby.
BG, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel is conveniently located in the heart of Castro. The property is clean the decor is modern, the room size is on the smaller side but appropriate for urban setting. Have 3 stars for the following reasons: 1. Broken/none functioning lighting fixtures for premium price cost. (Do have a video to show). 2. Inconsistent hot water supply. Stayed on the 4th floor and the hot water was in and out.
Kai, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
Beautiful room and easy to check in and out. Right in the middle of all the fun stuff and easy to travel anywhere. We had a rental car and were entirely confused on where to park it overnight, but we managed.
Alexis, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Poor customer service.
The virtual part of this worked against them.
Jay, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

RAUL, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Tristan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gamlet, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gilberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Omer, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Michael, 1-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Hotels.com guest review

2/10 Poor

Castro is great, but if you're doing anything but partying don't stay here. This is a loud party hotel with no staff - literally no staff - so don't expect any service whatsoever. This isn't hyperbole: the hotel operates on an app-based model with no front desk and no on-site staff. You check in via your phone. We asked for 2 extra blankets at 4pm, the person (probably overseas) who was responding told us to look in a cabinet on the first floor. No blankets there so that's it. Around 9pm we get another text response, "We can get you blankets tomorrow." There was a party on the floor above us - good for them, have fun. But of course we can't sleep. We left for another hotel around 11pm, had to fight to not get charged for the next several nights and still got charged for the night we had to leave. They want to make more money by having literally zero staff but hotels don't function with zero staff. This is a non-functional hotel.
Amy, 3-night romance trip
Verified Expedia guest review