I was greeted by extremely helpful and friendly staff, st the hotel. They made every effort to do anything they were able to help make your stay enjoyable. Enjoyed a couple of meals in the hotel restaurant which is also open to the public, and appreciated 10% discount as a guest of the hotel, (although I did not find restaurant staff quite as friendly as the hotel staff). The bed was very comfortable, bathroom was small but had a good shower, The maid cleaned the room/refreshed towels etc beautifully each day. although I was directly above restaurant the soundproofing was excellent, I didn't hear anything at all apart from very distant music at the restaurant closes in any case at 10:30 PM and it definitely wasn't disturbing. Lovely views out onto the square of the mountain from my room, with the harbour, cafes, boats, restaurants literally two minutes walk in one direction, whilst in the other direction you are right in the town, with the bus station and further connections available two minutes walk away! Great to have decent air-conditioning and Wi-Fi in the bedrooms, not always standard in a two star hotel, but very much needed especially in the hot weather. The hotel is in such a good location, also a really good breakfast selection, putting some three star hotel breakfasts to shame - I will definitely be back on my next trip to the lake.