PuroGrand Hotel

5.0 star property
Luxury hotel with spa, near Cathedral of Santa Maria of Palma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PuroGrand Hotel

Courtyard
Courtyard
Courtyard
Deluxe Double Room
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Steam room
  • Business center
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Premium bedding
The price is CA $327
CA $363 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Fan
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Fan
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012

What's nearby

  • Cathedral of Santa Maria of Palma - 6 min walk - 0.5 km
  • Plaza Mayor de Palma - 9 min walk - 0.8 km
  • La Rambla - 10 min walk - 0.8 km
  • Plaza Espana - 15 min walk - 1.3 km
  • Port of Palma de Mallorca - 8 min drive - 3.9 km

Getting around

  • Palma de Mallorca Airport (PMI) - 15 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 13 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk

Restaurants

  • ‪Ombu - ‬3 min walk
  • ‪Bar Coto - ‬1 min walk
  • ‪De Tokio a Lima - ‬2 min walk
  • ‪Bar Abaco - ‬2 min walk
  • ‪Ritzi Palma - ‬2 min walk

About this property

PuroGrand Hotel

PuroGrand Hotel features a rooftop terrace and puts you within a 10-minute walk of Cathedral of Santa Maria of Palma. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. Fellow travelers love the helpful staff.

Languages

English, French, German, Polish, Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Prior to arrival, you must complete online registration via a secure link

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Winery tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Built in 2022
  • Rooftop terrace
  • Garden
  • Fitness center
  • Full-service spa
  • Steam room
  • Reception hall
  • Traditional architecture

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

Frequently asked questions

Does PuroGrand Hotel offer free cancellation for a full refund?
Yes, PuroGrand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at PuroGrand Hotel?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at PuroGrand Hotel?
Sorry, there's no onsite parking at PuroGrand Hotel.
What are the check-in and check-out times at PuroGrand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at PuroGrand Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (7-min drive) is nearby.
What is there to do at PuroGrand Hotel and nearby?
PuroGrand Hotel has a spa and a steam room, as well as a garden.
Are there restaurants at or near PuroGrand Hotel?
Yes, there's an onsite restaurant.
What's the area around PuroGrand Hotel like?
PuroGrand Hotel is a short 6-minute walk from Cathedral of Santa Maria of Palma and 15 minutes' walk from Plaza Espana.

PuroGrand Hotel Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Popular mentions

Service staffLocationRoomFoodBreakfast

What guests liked

  • Breakfast was excellent, offering a wide range of choices and high-quality options. (3 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

ruslan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels we have ever stayed at.
Victoria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriella, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Gianna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
Isabelle, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely friendly and helpful.
andrew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.
Thomas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-star Boutique
Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Robert, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really intimate hotel with staff that couldn’t do enough during our stay
Simon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Clodagh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Iain Stephen, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Raul, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Best holiday ever!
Verified Expedia guest review

10/10 Exceptional

very relaxing hotel to stay in with great staff
michael, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

amazing staff and location! the room was amazing and spacious, would recommend 10/10
Jana, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Puri grande hotel Palma
Stephen Henry, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Underbart boutiquehotell
Underbart boutiquehotel i centrala Palma. Lyxigt och väldesignat hotell med riktigt bra eget kök. Kommer att drömma om frukosten under lång tid framöver. Service i toppklass.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karin Lina Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Philipp, 3-night trip
Verified Hotels.com guest review