Shantara Resort Port Douglas - Adults Only Retreat

Photo gallery for Shantara Resort Port Douglas - Adults Only Retreat

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Shantara Resort Port Douglas - Adults Only Retreat

Shantara Resort Port Douglas - Adults Only Retreat

4.5 star property
Adults-only aparthotel with 2 outdoor pools, near Four Mile Beach

9.2/10 Superb

646 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
27-31 Davidson St, Port Douglas, QLD, 4877
Main amenities
  • 54 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Beach towels
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
Feel at home
  • Kitchenette
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Port Douglas
  • Macrossan Street - 1 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 58 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Shantara Resort Port Douglas - Adults Only Retreat

Shantara Resort Port Douglas - Adults Only Retreat offers an airport shuttle (available 24 hours) for AUD 46.00 per person one-way. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. There are 2 outdoor pools and a fitness center, and apartments get the details right with iPod docks and bathrobes. The helpful staff and local sightseeing get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Express check-in/out
  • Minimum check-in age - 16
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massages
  • Spa services
  • Sports massage
  • Reflexology
  • Prenatal massage
  • Body scrubs
  • Swedish massages
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Aromatherapy
  • Body treatments
  • Hot stone massages

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 300 meters

Kitchenette

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Bathrobes

Entertainment

  • Flat-screen TV with cable service
  • iPod docking station

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk
  • In the shopping district
  • In the city center
  • In the mountains

Things to do

  • Fitness center
  • Sailing nearby
  • Kayaking nearby
  • Skydiving nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Mountain biking nearby
  • Segway rentals/tours nearby
  • Windsurfing nearby
  • Golf lessons nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 54 rooms
  • 3 floors
  • Built in 2007

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 46.00 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)
  • Housekeeping is available for an additional fee

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Port Douglas Resort
Port Douglas Shantara
Resort Port Douglas
Shantara
Shantara Port Douglas
Shantara Resort
Shantara Resort Port Douglas Adults Retreat
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Shantara Douglas Retreat
Shantara Resort Port Douglas Adults Only Retreat
Shantara Resort Port Douglas - Adults Only Retreat Aparthotel
Shantara Resort Port Douglas - Adults Only Retreat Port Douglas

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

8/10 Very good

Self contained apt walking dist to everything
Quiet location, comfortable bed and pillows, decent pool but not amazing (good enough though for a small dip or swim) small gym (just some cardio machines and light hand weight’s), helpful staff and has all the in room amenities you could ask for. For the price point it was great.
Greg, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The lovely receptionist Liz, her hospitality was second to none. Liz made sure our stay was exceptional. Highly recommend
Jenni Louise, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Fantastic.in all areas... Amazing staff and location
Matthew John, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful apartment, great location - the pools were lovely - so nice and quiet!! Apartment was really spacious and well appointed. Gym was a little small, but still good gear. Really loved our stay here.\ Highly recommend it.
Sheryll, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were lovely and very helpful. Pool areas were very nice and the room was clean and well accommodated for when we arrived.
Jayde, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Colour coordination was perfect
Ken, 5-night romance trip
Verified Wotif guest review

8/10 Very good

The open air concept throughout the buildings main areas.. the two pools were great.. we stayed in a villa with a pool view everything was clean. overall would defiantly stay there again. The staff were very pleasant and helpful.
Joanne Patricia, 7-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great spot !
Beautiful spot. Loved this hotel. Very peaceful, comfortable and great location to the Main Street in Port Douglas. Some lovely restaurants all within walking distance. And the pools are divine. We also used the on-site BBQ’s one day for lunch which were great. There’s an array of bbq tools and oils too so you just need to turn up with whatever you want to cook. Overall a beautiful place. Would happily stay again. In fact we plan to do exactly that.
Paul, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were super friendly and helpful. Very peaceful, rooms were clean and comfortable.
Diane, 4-night romance trip
Verified Expedia guest review

6/10 Good

the basement and the elevator was so hot. thank you
sheila, 4-night trip
Verified Lastminute guest review