Aparthotel

Casa Ixchel

Property class: 4
Aparthotel with outdoor pool, near North Beach

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At Casa Ixchel, you'll be within a 10-minute drive of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Da Luisa, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar

Main amenities (12)

  • 10 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Terrace
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 King Bed (Contemplation )

Basic Room, 1 King Bed (Contemplation )

Basic Room, 1 King Bed (Contemplation )

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Serenity)

Room, 1 King Bed (Serenity)

Room, 1 King Bed (Serenity)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Microwave (Bliss)

Room, 1 King Bed, Microwave (Bliss)

Room, 1 King Bed, Microwave (Bliss)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed (Peace)

1 King Bed (Peace)

1 King Bed (Peace)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Love)

Room, 1 Double Bed (Love)

Room, 1 Double Bed (Love)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite Ocean View with Kitchenette up to 6 pax

Master Suite Ocean View with Kitchenette up to 6 pax | Living room

Master Suite Ocean View with Kitchenette up to 6 pax

  • Ocean view
  • 20 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

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About the area

Map
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

What's nearby

  • Crayola House - 16 min walk - 1.4 km
  • Miguel Hidalgo - 4 min drive - 2.8 km
  • North Beach - 4 min drive - 2.8 km
  • Aztlán Galería - 4 min drive - 2.8 km
  • Dolphin Discovery - 8 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Mango Café - ‬9 min walk
  • ‪Dolphin Discovery - ‬5 min walk
  • ‪MARINA BARTOLOMÉ - ‬4 min drive
  • ‪Isla Brewing Company Beer Garden - ‬1 min walk
  • ‪La Palapa Del Capitan - ‬7 min drive

About this property

Casa Ixchel

  • At Casa Ixchel, you'll be within a 10-minute drive of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Da Luisa, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

At a glance

Property size

    • 10 apartments

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 5 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 9 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free offsite parking within 33 ft
    • Street parking available

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 33 ft
  • Street parking available

Restaurants on site

  • Da Luisa

Dining

  • Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries

Outdoor areas

  • Terrace
  • Garden

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Electrical adapters/chargers
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Yoga classes on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 10 rooms
  • Property does not allow children

Special features

Dining

Da Luisa - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Casa Ixchel Aparthotel Isla Mujeres
Casa Ixchel Isla Mujeres
Casa Louise Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel
Casa Ixchel Aparthotel
Casa Ixchel Isla Mujeres
Casa Ixchel Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Ixchel offer free cancellation for a full refund?

Yes, Casa Ixchel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Ixchel?

Yes, there's an outdoor pool.

Are pets allowed at Casa Ixchel?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Ixchel?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Ixchel?

Check-in start time: noon; Check-in end time: 5 PM. Check-out time is 11 AM.

What is there to do at Casa Ixchel and nearby?

Onsite recreation at Casa Ixchel includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.

Are there restaurants at or near Casa Ixchel?

Yes, Da Luisa offers Mexican cuisine.

What's the area around Casa Ixchel like?

Casa Ixchel is in Salinas, a short 13-minute walk from Crayola House.

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Reviews

Casa Ixchel Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Loved everything~!
Verified review

8/10 Very good

Recamara limpia y bien por el precio que se paga
Verified review

8/10 Very good

En general el hotel se ve descuidado y necesita mantenimiento, el baño no tiene puerta. A pesar de eso la habitación tiene todo lo necesario y la cama es muy cómoda. Nuestra habitación tenía una muy buena vista a la alberca y al mar. El servicio estuvo raro, pues nunca vimos a nadie de recepción.
Verified review

10/10 Exceptional

Check-in muy rápido, el personal muy amable y atento
Verified review

10/10 Exceptional

Wonderful place, very clean and well kept
Verified review

10/10 Exceptional

This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great! Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention. Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!
Verified review

2/10 Poor

Un hotel viejo , abandonado que no corresponde a las fotos que se publican. Los personeros no usan mascarilla, la piscina en pésimo estado
Verified review

2/10 Poor

these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
Verified review

10/10 Exceptional

La ubicación junto al mar, la vista desde la alberca es impresionante, es un hotel bonito. Lo recomiendo.
Verified review

8/10 Very good

Nice place and beautiful pool. Service and room was just ok
Verified review

10/10 Exceptional

Got exactly what I wanted and expected. Recommend to all,will return
Verified review

10/10 Exceptional

The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
Verified review

8/10 Very good

I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
Verified review

6/10 Good

Good location

The staff is very nice Property is not in good shape overall Needs lots of updating
Verified review

4/10 Fair

We're not going back.

First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
Verified review

10/10 Exceptional

Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you
Verified review

8/10 Very good

Very friendly and helpful staff. Beautiful ocean view, no too far from downtown. Quiet and clean, great to relax. No much beach areas nearby, no window in room, no breakfast included (at least café y pan).
Verified review

10/10 Exceptional

The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchel❤️
Verified review

10/10 Exceptional

Beautiful spot to be in.
Verified review

8/10 Very good

It wasn't what the pictures told . Small hotel with no beach access just rocky shore. No one available at reception except between 9-5. Pleasant but not fabulous .
Verified review

6/10 Good

It was quiet peaceful but expected more amenities and location not near downtown or beach area had to take cab due to not accessible to walk
Verified review

10/10 Exceptional

A night get away with friends

The property and the staff were awesome we will come stay here again
Verified review

8/10 Very good

Good stay in isla mujeres.

nice quiet little place with a pool with a beach view behind the hotel. Floor was sandy. Bathroom was ok. Bed was ok. Overall good for the price. Would stay again for sure. Far from the port.
Verified review

10/10 Exceptional

Rústico e requintado na medida certa. Perfeito.

Hotel incrível. rústico na medida, sem perder o requinte. O dono está sempre presente no hotel, é um italiano muito amigável. Quem chegar para o late check in vai encontrar seu nome na porta do quarto com as boas vindas e o ar condicionado ligado. Excepcional. Recomendo a todos.
Verified review

10/10 Exceptional

Excelente relación calidad/precio

La relación calidad/precio es inmejorable, la habitación es bastante cómoda y hasta tiene refri, microondas y algunos implementos de cocina, qué más se puede pedir?