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Q1 Resort & Spa

4.5 star property
Luxury aparthotel with 4 restaurants, near Surfers Paradise Beach

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Photo gallery for Q1 Resort & Spa

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Balcony
Free toiletries, hair dryer, towels, soap
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Private kitchen
Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View
At Q1 Resort & Spa, experience the ultimate luxury retreat near Surfers Paradise Beach. Savor a meal at one of 4 on-site restaurants, indulge in spa treatments like aromatherapy and body scrubs at Stephanies Wellness Spa or unwind with your family by the indoor pool and arcade/game room. With free self parking, babysitting services for a worry-free day out and helpful staff ready to make your stay unforgettable.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Lounge area
  • Spa

Main amenities (12)

  • 252 smoke-free apartments
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
The current price is CA $251
CA $276 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Apartment, 1 Bedroom (Spa)

View from room

Apartment, 1 Bedroom (Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

View from room

Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom (Ocean Spa)

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom (Ocean Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Ocean view
  • 1020 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Level 28 to 49)

View from room

Apartment, 3 Bedrooms (Level 28 to 49)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Partial Ocean View

Dining room

Apartment, 2 Bedrooms, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

48-inch LCD TV with cable channels, TV, DVD player

Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds OR 4 Queen Beds

View all photos for Apartment, 1 Bedroom (Spa - no housekeeping) StayCay with 2x SkyPoint Access, Chocolates & more!

View from room

Apartment, 1 Bedroom (Spa - no housekeeping) StayCay with 2x SkyPoint Access, Chocolates & more!

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed OR 3 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub, City View

View from room

Family Apartment, 1 Bedroom, Jetted Tub, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms (Celebrity Suite)

Suite, 3 Bedrooms (Celebrity Suite)

Suite, 3 Bedrooms (Celebrity Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Ocean view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 4 Bedrooms

48-inch LCD TV with cable channels, TV, DVD player

Superior Apartment, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds OR 2 Queen Beds and 2 King Beds

View all photos for Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Living area

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Ocean view
  • 400 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Dining room

Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Penthouse, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Partial ocean view
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds and 1 King Bed
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers

Hilton Surfers Paradise Hotel & Residences

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 1,005 reviews
The price is CA $200
CA $220 total
includes taxes & fees
May 11 - May 12
Hilton Surfers Paradise Hotel & Residences
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About the area

Map
9 Hamilton Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.1 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Slingshot - 8 min walk - 0.7 km
  • Cavill Avenue - 9 min walk - 0.8 km
  • Pacific Fair Shopping Centre - 4 min drive - 3.5 km

Getting around

  • Coolangatta Airport (OOL) - 34 min drive
  • Varsity Lakes Station - 19 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Helensvale Station - 24 min drive
  • Cypress Avenue Station - 15 min walk
  • Florida Gardens station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪SkyPoint Observation Deck - ‬1 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬4 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬1 min walk

About this property

Q1 Resort & Spa

When you stay at Q1 Resort & Spa, you'll be in a great location, within just a 10-minute walk of Surfers Paradise Beach and Cavill Avenue. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. There are 2 outdoor pools, an indoor pool, and in-room conveniences like kitchens and washers/dryers. Fellow travelers say great things about the pool and helpful staff. Public transportation is close by: Cypress Avenue Station is just 15 minutes by foot.

Languages

English

At a glance

DONE

Property size

    • 252 apartments
    • Arranged over 74 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (24 hours per day; 2-device limit)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Transfers

    • Airport shuttle (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Facials
  • Body treatments
  • Aromatherapy
  • Hydrotherapy
  • Body scrubs

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day (2-device limit)

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster
  • Cleaning supplies

Dining

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: AUD 44 for adults and AUD 30 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Shampoo
  • Toilet paper
  • Hair dryer
  • Free toiletries
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with cable service
  • Arcade/game room
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Computer station
  • Desk
  • Conference center

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Hair salon
  • Free local calls
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the boardwalk/promenade
  • Near the airport
  • In the city center
  • In the entertainment district
  • In the suburbs

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Theme parks nearby
  • Whale watching nearby
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 252 rooms
  • 74 floors
  • Individually decorated
  • Individually furnished

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 2000 per stay

Mandatory fees

The listed deposit applies to Penthouse bookings. The general deposit is AUD 300 per stay for Apartment, 1 Bedroom and Apartment, 2 Bedrooms bookings, AUD 500 for Apartment, 3 Bedrooms and Apartment, 4 Bedrooms bookings, and AUD 1000 for Suite, 3 Bedrooms (Celebrity Spa) bookings.

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 44 for adults and AUD 30 for children
  • Airport shuttle service is offered for an extra charge of AUD 22 per person (one way)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 13 costs AUD 15 (one-way)

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Q1 Resort
Q1 Resort Surfers Paradise
Q1 Surfers Paradise
q1 Hotel Surfers Paradise
Q1 Resort And Spa Gold Coast/Surfers Paradise
Q1
Q1 Resort Spa
Q1 Resort & Spa Aparthotel
Q1 Resort & Spa Surfers Paradise
Q1 Resort & Spa Aparthotel Surfers Paradise

Frequently asked questions

Does Q1 Resort & Spa offer free cancellation for a full refund?

Yes, Q1 Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Q1 Resort & Spa?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at Q1 Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Q1 Resort & Spa?

Yes, there's free self parking. Onsite parking options include a garage.

Is airport shuttle service offered by Q1 Resort & Spa?

Yes, an airport shuttle is available. The charge is AUD 22 per person one way.

What are the check-in and check-out times at Q1 Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-out is available.

What is there to do at Q1 Resort & Spa and nearby?

Have fun during the warmer months with activities nearby such as body boarding. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Q1 Resort & Spa also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Q1 Resort & Spa?

Yes, there are 4 onsite restaurants.

Does Q1 Resort & Spa have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Q1 Resort & Spa have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Q1 Resort & Spa like?

Q1 Resort & Spa is located near Surfers Paradise Beach in Surfers Paradise, a short 9-minute walk from Cavill Avenue and 8 minutes' walk from Slingshot. Travelers say the area is walkable and good for families.

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Reviews

8.8

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

CathyH
Excellent pool areas and facilities. Great location. Rooms incredibly big with full amenities. Staff were helpful with transfers to the airport despite an early. Would definitely return.
One of the pools
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jodie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Scott, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely great weekend
Room was larger than expected with gorgeous views of the city. Staff were amazing, check was pain less. Had the buffet breakfast at the top of Q1.
Danielle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CathyH
Excellent!!! Amazing rooms with everything you could wish for! Facilities were excellent too, Pools indoors and two outdoors, gym and ideal location.
Robert, 4-night trip
Verified Hotels.com guest review

6/10 Good

Patricia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was awesome tinashe at reception was the best
Jeremy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Q1 room issues
The TV & room intercom had issues so reported them to reception so the stay of the next occupants is better
1-night trip
Verified Hotels.com guest review

6/10 Good

Good location
It’s marketed as a family award winning resort but apart from the pool having a shallow area, I’m not sure why? There’s not a play area, there’s not even umbrellas by the pool to have shade. The floor outside the lift was not cleaned for a couple of days, and the cleaning in our room wasn’t at a great standard. The room was spacious and most staff friendly. Didn’t think the desk offering trips had much incentive to buy from them. For example they were selling seaworld tickets for the same as going direct, and we found another place online selling them for cheaper. Good little shop outside and tram super close!
Joanne, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Room could be cleaner
Christian, 5-night trip
Verified Expedia guest review

6/10 Good

Pros: -Had a beautiful beach view and a lovely alfresco to sit in to have your morning coffee. -Close to the beach and anything you wanted - Kitchen and place was clean - Everyone very friendly and welcoming Cons: -Unfortuantely the mattress on the right was ruined and uncomfortable -The shower had rust and is leaking on the side (had to place towels on the ground to keep it dry) -The TV was shocking as it kept disconnecting, turning on and off and losing signal to Foxtel frequently, we couldn't even use the "casting" option as it wouldn't work. Had IT come in and reboot the TV several times along with the router but they advised they had no control over Foxtel's reception. - The hotel spa was very small compared to the size of pools and place, very disappointing as there were always kids splashing around in it and you couldn't really relax in it, let alone fit comfortably - The designated parking spots was ok but very tight, a lot of the people had family sized SUVs or FWDs and couldn't fit properly so they would take almost 2 spots and you would have to find another but only the special marked spots -Air-conditioning had to be rebooted as it was very weak. We thought this was normal until a maintenance man looking at the TV issue advised us Overall had an ok time, wouldn't want to stay here again though.
Nancy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 10-night trip
Verified Expedia guest review

8/10 Very good

Spacious, peaceful and clean, good amenities
Michael, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Everything about our stay was amazing. The apartment was wonderful and had everything we needed. The front desk staff were always so helpful and friendly. The resort pool was lovely. We had the buffet breakfast one morning in the sky point which was fabulous with delicious food and great views. It was in a great location, just walking distance to the beach and to the Surfers Paradise Cavil Avenue. We would definitely return as this accommodation was wonderful.
Tracey, 5-night trip
Verified Lastminute guest review

8/10 Very good

Theophilus, 4-night trip
Verified Expedia guest review

6/10 Good

Unfortunately our first night was a night to forget the room looked like it had gone 101 rounds with lily phillips , the next morning we were moved after discussions the day before , amazing views but unfortunately a bit ratty and 2 single bed mattress pushed together trying to disguise themselves as a king bed (very uncomfortable) unfortunately the q1 has become outdated but still continue to charge the rates of a 5 star hotel . Better options can be found at a lot less hit to the back pocket , we will be exploring our options next time we are up in surfers
Dwayne, 9-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Stunning property. Stayed in a family apartment and was amazed at the room and views. Pool area is gorgeous. Kids loved it. Will definitely return
Nicola Glenda, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Great apartments, very spacious and has everything you need. Close to the beach and surfer’s paradise
Hiran, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Would stay here again.
Hoda, 5-night trip
Verified Wotif guest review

8/10 Very good

Adam, 4-night trip
Verified Expedia guest review

8/10 Very good

Loved the pool area and the opening hours
WENDY, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Loved the pool and location Great car parking was free
Jocelyn, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel is located in a very convenient area, short walk to beach and main shopping mall. Also close to light rail. Our room was clean and had everything we needed. Only con was that even though the main bedroom had block out blinds the light was still very bright in the morning as light came in around the sides and top of blinds. The pool area was nice but offered no umbrellas to shade the sun lounges. You did need to be in the pool area before 9 am or you would miss out on getting a sun lounge, table or lounges under the umbrellas. Overall is was good for our needs.
Anthony, 5-night romance trip
Verified Expedia guest review