Days Inn & Suites by Wyndham Springfield on I-44, Springfield

I was not allowee to stay at this hotel. And was not given a good reason why now. The staff was quite rude.

DO NOT BOOK HERE!!! This place was absolutely disgusting. I drove 9 hours to open my hotel room to the room not even cleaned and it was way past check in time, whoever “cleaned it” half assed it and left all the dirty stuff in the corner. We called and asked for stuff and the lady comes back with 2 sheets, 1 blanket and 1 pillow case and says she doesn’t know where anything is. NOTHING was cleaned or sanitized despite the covid pandemic. I went down to talk to the manager and he kept thanking me when I told him how disgusting the place is, I asked for a refund for my 2 day stay and he only offered the first night refund and told me I should of checked out the next day if I wasn’t satisfied. I told him, trust me, I checked every single hotel in this area and they are all booked and I would of payed double for a room that was actually clean and he continued to thank me.

This hotel is horrible. I arrived at 8pm and didn’t get into my room until closer to 9pm. After driving 13 hours I was furious. They asked me to stay in a room that I couldn’t use the key card for. They finally gave me another room and there was no hot water! When I got into my room all I wanted to do was eat shower and sleep so I could get up and drive another 13 hours to Ohio. No hot water when I arrived and when I left. Why would u rent out rooms if you can’t provide hot water? Ok he elevator also didn’t work and my new room was on the 3rd floor. I would love a refund. I had a horrible experience after having a great one the night before from a hotel on your site. DO NOT STAY HERE

We had holes in our pillows, no towels, no garage can, WiFi didn’t work and stains on the curtains.

Room was generally clean with newer appliances. The room they gave me was for a handicap person which I did not need. There was a mechanical room next to me that made a loud buzzing sound which proliferated my room. It was white noise but annoying. The Internet password did not work and the front desk person could offer no help.

This property Is very disorganized, unfriendly and a disappointment. Took over an hour for check in as they couldn’t find reservation, wrong type of bed size in room. I will never use again.

Fine for the price. Clean and comfortable beds. Moved to a different room when first room not accep

Room was clean and all the amenities worked. No smell in the room, but there was bit a rough workmanship in the shower ceiling. The only con was a cigarette burn in the comforter in a non-smoking room.

Rooms are so dirty and there were cockraches

Room smelled of smoke, even though it was a non smoking room. Hole in the linens on the bed. If you're in a pinch, it's a roof over your head for the night. However, if you have an opportunity to go to a better hotel, I'd take it.