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Grand Cloudcroft Hotel

2.0 star property
Mountain hotel in Cloudcroft

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Double King
Reception
Terrace/patio
Nestled in the mountains, Grand Cloudcroft Hotel offers a warm retreat with continental breakfast and a cozy firepit. Guests love the helpful staff and can unwind at the outdoor entertainment area, or stay connected with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (8)

  • Housekeeping (on request)
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Vending machine
  • Water dispenser

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $240
CA $271 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double King

Double King

Double King

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
Front of property

The Crofting Inn

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 616 reviews
The price is CA $214
CA $242 total
includes taxes & fees
Apr 4 - Apr 5
The Crofting Inn
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About the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317

What's nearby

  • Sacramento Mountains Museum - 3 min walk - 0.3 km
  • Sacramento Peak Observatory - 4 min walk - 0.4 km
  • New Mexico Rails-to-Trails - 19 min walk - 1.7 km
  • Trestle Recreation Area - 20 min walk - 1.7 km
  • Cloudcroft Ski Area - 3 min drive - 3.7 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Enjoy your visit to Cloudcroft with a stay at Grand Cloudcroft Hotel. Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Secured onsite self parking (USD 13 per night)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Water dispenser

What to do

  • Table tennis

Services

  • 24-hour front desk

Facilities

  • Built in 2022
  • Terrace
  • Fireplace in lobby
  • Water dispenser
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)
  • LED light bulbs
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Late check-out can be arranged for an extra charge of USD 20.00

Parking

  • Secured self parking costs USD 13 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.

Also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Does Grand Cloudcroft Hotel offer free cancellation for a full refund?

Yes, Grand Cloudcroft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Cloudcroft Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Cloudcroft Hotel?

Yes. Self parking costs USD 13 per night.

What are the check-in and check-out times at Grand Cloudcroft Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20.00.

What's the area around Grand Cloudcroft Hotel like?

Grand Cloudcroft Hotel is a short 3-minute walk from Sacramento Mountains Museum and 19 minutes' walk from New Mexico Rails-to-Trails.

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jesus Lujan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Overpriced
I’m honestly upset to have paid over $200. For a night here. They also charge your card an extra $100., then say if your not charged for incidentals, the will refund you card in 2-5 days. The small and underwhelmingly bland room was nice, clean and in working order. It was annoying to book a double king and only get 1 tiny shampoo, 1 tiny conditioner. The pillows are terrible. A hotel at that price should have full size toiletries installed for guests. My hair goes down to my bottom and that wasn’t even enough for me, let alone the rest of my family. There was no pool. Our window view was of a highway. The breakfast was ok, but not as good as your typical $100. hotel room. This place should be like $75. Per night. I feel ripped off. Nothing grand about it.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Donna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Clean, comfortable beds.
JENNIFER, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unfortunate Stay
I came to Cloudcroft, per usual, to getaway and have a relaxing space. I usually choose the Grand Cloudcroft Hotel as it is a comfortable and great space to relax and unwind. However, I brought my dog and all we could hear are footsteps upstairs, kids running up and down the stairs (close to quiet hours), people talking in the lobby at 6 am. Needless to say it was not the trip I was looking for at a time I need most.
Bryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place
Close to everything. Great location
Mario, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maggie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carsen R, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand Stay in Cloudcroft
This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Mike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place - unhappy cook
Amazing place close to everything. This hotel is very cozy and offers 2 king size bed options; great for family trips. Very friendly and helpful staff. The only one that doesn't look thrilled to be there is the cook, seems bothered when you ask for food - other than that, it is very much worth it.
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

paula, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rex, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family style stay
Our stay was very comfortable for the 8 of us with two rooms! Great having king beds instead of queens!! The hotel has fewer rooms which really gives it a home style feel and the breakfast was good enough to start the day with a very full satisfied feeling. One day the food was too salty to eat. The cook obviously had a bad day. I wish they had toast available otherwise very happy.
Gina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Cloudcroft
Nice resort-style hotel located within walking distance of central Cloudcroft. The hotel offered areas in the lobby and breakfast area for groups to congregate. The staff was friendly and efficient.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty bad breakfast . The pancakes were cold and hard as rock. Biscuit was half baked. It is not buffet but a guy at a window giving you one of the 5 items on the menu. The guy was grumpy. Rooms were clean ( newer facility). Front desk staff polite and nice. Place is conveniently located. So, if you dot are for the breakfast, this is a good option.
Deepak, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Jimmy, 2-night family trip
Verified Expedia guest review

8/10 Very good

This is a new hotel. The hotel price range is high in relation to the amenities available. However, it is clean and the management is kind.
Samy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Expedia guest review

8/10 Very good

Beautiful hotel with nice design elements. Had to call to get correct (Roku) remote for TV, and breakfast cook was grumpy. Minor things for sure. Overall, very nice stay.
Lincoln, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
Ujwal, 1-night romance trip
Verified Expedia guest review