Grand Cloudcroft Hotel

2.0 star property
Mountain hotel in Cloudcroft

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Terrace/patio
Reception
Double King
Nestled in the mountains, Grand Cloudcroft Hotel offers a warm retreat with continental breakfast and a cozy firepit. Guests love the helpful staff and can unwind at the outdoor entertainment area, or stay connected with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Housekeeping (on request)
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Vending machine
  • Water dispenser

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $231
CA $261 total
includes taxes & fees
Apr 17 - Apr 18

Room options

Available filters for rooms
Showing 2 of 2 rooms

Double King

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 King Beds

Single King

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317

What's nearby

  • Sacramento Mountains Museum - 3 min walk - 0.3 km
  • Sacramento Peak Observatory - 4 min walk - 0.4 km
  • New Mexico Rails-to-Trails - 19 min walk - 1.7 km
  • Trestle Recreation Area - 20 min walk - 1.7 km
  • Cloudcroft Ski Area - 3 min drive - 3.7 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Enjoy your visit to Cloudcroft with a stay at Grand Cloudcroft Hotel. Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Secured onsite self parking (USD 13 per night)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Water dispenser

What to do

  • Table tennis

Services

  • 24-hour front desk

Facilities

  • Built in 2022
  • Terrace
  • Fireplace in lobby
  • Water dispenser
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)
  • LED light bulbs
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Late check-out can be arranged for an extra charge of USD 20.00

Parking

  • Secured self parking costs USD 13 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.

Also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Does Grand Cloudcroft Hotel offer free cancellation for a full refund?

Yes, Grand Cloudcroft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Cloudcroft Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Cloudcroft Hotel?

Yes. Self parking costs USD 13 per night.

What are the check-in and check-out times at Grand Cloudcroft Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20.00.

What's the area around Grand Cloudcroft Hotel like?

Grand Cloudcroft Hotel is a short 3-minute walk from Sacramento Mountains Museum and 20 minutes' walk from Trestle Recreation Area.

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jesus Lujan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Overpriced
I’m honestly upset to have paid over $200. For a night here. They also charge your card an extra $100., then say if your not charged for incidentals, the will refund you card in 2-5 days. The small and underwhelmingly bland room was nice, clean and in working order. It was annoying to book a double king and only get 1 tiny shampoo, 1 tiny conditioner. The pillows are terrible. A hotel at that price should have full size toiletries installed for guests. My hair goes down to my bottom and that wasn’t even enough for me, let alone the rest of my family. There was no pool. Our window view was of a highway. The breakfast was ok, but not as good as your typical $100. hotel room. This place should be like $75. Per night. I feel ripped off. Nothing grand about it.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Donna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Clean, comfortable beds.
JENNIFER, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unfortunate Stay
I came to Cloudcroft, per usual, to getaway and have a relaxing space. I usually choose the Grand Cloudcroft Hotel as it is a comfortable and great space to relax and unwind. However, I brought my dog and all we could hear are footsteps upstairs, kids running up and down the stairs (close to quiet hours), people talking in the lobby at 6 am. Needless to say it was not the trip I was looking for at a time I need most.
Bryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place
Close to everything. Great location
Mario, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maggie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carsen R, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand Stay in Cloudcroft
This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Mike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place - unhappy cook
Amazing place close to everything. This hotel is very cozy and offers 2 king size bed options; great for family trips. Very friendly and helpful staff. The only one that doesn't look thrilled to be there is the cook, seems bothered when you ask for food - other than that, it is very much worth it.
David, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Very well kept and cozy property. It had a “lodge” feel and excellent staff. Central location in Cloudcroft, off of a well maintained central road. While breakfast is included, there is also a very nice restaurant next door. Very comfortable.
Mitchell, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a brand new hotel. All modern decor and really nice features. The beds were very comfortable and really liked the 2 king size beds in the room. Convenient breakfast during weekdays. It also had a ping pong table that was fun to play.
Leesa Lyn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Brian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

paula, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice place. I was pleasantly surprised by how nice this place was. Beautiful lobby, rooms were quiet and comfortable. Pretty sure this place had the cleanest linens and towels of any place I’ve ever stayed. Enjoyed the fireplace with my coffee in the morning. Will definitely stay here again.
Alexander, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rocio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and very well managed!
Valentina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rex, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with king beds, definitely enjoyed our stay.
Alejandro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Family style stay
Our stay was very comfortable for the 8 of us with two rooms! Great having king beds instead of queens!! The hotel has fewer rooms which really gives it a home style feel and the breakfast was good enough to start the day with a very full satisfied feeling. One day the food was too salty to eat. The cook obviously had a bad day. I wish they had toast available otherwise very happy.
Gina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 1-night trip
Verified Expedia guest review