Nestled in the mountains, Grand Cloudcroft Hotel offers a warm retreat with continental breakfast and a cozy firepit. Guests love the helpful staff and can unwind at the outdoor entertainment area, or stay connected with free in-room WiFi.
Alamogordo, NM (ALM-White Sands Regional) - 37 min drive
Restaurants
Mad Jack's Mountaintop Barbecue - 13 min walk
Cloudcroft Brewing Company - 3 min walk
Dave's Cafe - 14 min walk
Big Daddy's Diner - 4 min walk
Burro Street Bakery - 13 min walk
About this property
Grand Cloudcroft Hotel
Enjoy your visit to Cloudcroft with a stay at Grand Cloudcroft Hotel. Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
50 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Secured onsite self parking (USD 13 per night)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
A damage deposit of USD 100 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge of USD 20.00
Parking
Secured self parking costs USD 13 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.
Also known as
Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft
Frequently asked questions
Does Grand Cloudcroft Hotel offer free cancellation for a full refund?
Yes, Grand Cloudcroft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Cloudcroft Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Cloudcroft Hotel?
Yes. Self parking costs USD 13 per night.
What are the check-in and check-out times at Grand Cloudcroft Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20.00.
What's the area around Grand Cloudcroft Hotel like?
Grand Cloudcroft Hotel is a short 4-minute walk from Sacramento Peak Observatory and 19 minutes' walk from New Mexico Rails-to-Trails.
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Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Feb 2025
Very nice place
Close to everything. Great location
Mario
Mario, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Maggie
Maggie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2025
Carsen R
Carsen R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2025
Grand Stay in Cloudcroft
This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Mike
Mike, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Great place - unhappy cook
Amazing place close to everything. This hotel is very cozy and offers 2 king size bed options; great for family trips. Very friendly and helpful staff. The only one that doesn't look thrilled to be there is the cook, seems bothered when you ask for food - other than that, it is very much worth it.
David
David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
paula
paula, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Great hotel
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Rex
Rex, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Family style stay
Our stay was very comfortable for the 8 of us with two rooms! Great having king beds instead of queens!! The hotel has fewer rooms which really gives it a home style feel and the breakfast was good enough to start the day with a very full satisfied feeling. One day the food was too salty to eat. The cook obviously had a bad day. I wish they had toast available otherwise very happy.
Gina
Gina, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Great stay in Cloudcroft
Nice resort-style hotel located within walking distance of central Cloudcroft. The hotel offered areas in the lobby and breakfast area for groups to congregate. The staff was friendly and efficient.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
You will be so glad you stay here
Loved staying here. The staff was very friendly and helpful. Beautifully decorated. Very clean.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Angela
Angela, 2-night trip
Verified Expedia guest review
2/10 Poor
2 Dec 2024
Greed
I went to check in. They wanted another 100 dollar charge for incidental charges and any damage we might do. We paid for the room last month. The hotel would not let us stay the night. Julie, the manager, said they would cancel the room and refund the charge.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Good hotel and clean. Would stay at again if I’m back in cloudcroft.
Abel
Abel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Beautiful, very clean, room smelled fresh
Beth
Beth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Nov 2024
This hotel was one of the best I’ve stayed in in Cloudcroft. Very clean, close to everything. Would definitely stay here again
Mary
Mary, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Nov 2024
10/10!!! Wonderful hotel, very clean and organized, the folks working there were so nice and helpful. Will be back!
Goran
Goran, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
28 Nov 2024
Beautiful
Carson
Carson, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Nov 2024
Great cozy hotel
Stay was fantastic. Hotel is super welcoming, both the staff and the ambiance. Comfortable and cozy. Room was large with 2 comfy king beds, shower was a large walk in one. Very clean.
Breakfast area is very cute with a great hot breakfast and good coffee!
Little nooks everywhere with games and comfy chairs. Outside patio has a fire pit and seating that is nice.
Really enjoyed our stay. Will most definitely stay again.
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
Beautiful property. I was surprised at the double king option; very rare find these days. Only stayed one night so I didn’t get to take advantage of all amenities. Would stay again.
Mandy
Mandy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2024
Beautiful mountain location
Very clean, modern property right in the mountains. Breakfast was good but one person making everything and serving so a bit much. Rooms are good sized and the bathrooms nice as well. Great shower! You can walk up the hill to the brewery. And a roaring wood fire greeted us in the lobby when we arrived.
Evelyn
Evelyn, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Clean and reasonably priced.
Christopher
Christopher, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2024
The hotel was very clean and cozy. The breakfast was on point!