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The Queen Hotel & Spa

3.0 star property
Art Deco hotel with restaurant, connected to the convention center, near Hoan Kiem Lake

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Queen Hotel & Spa

Family Quadruple Room, 1 Bedroom
Interior
Interior
Deluxe Room
Deluxe Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Stovetop
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
  • 34.9 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Pillow menu
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Vinhomes Skylake - Quylodge

Pool
Airport transfer
Kitchen
Laundry facilities
9.6 out of 10, Exceptional, (24)
The price is CA $70
CA $80 total
includes taxes & fees
Jan 23 - Jan 24
Vinhomes Skylake - Quylodge
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About the area

Map
67 Thuoc Bac, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Dong Xuan Market - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Quan Chuong Gate - 9 min walk
  • Hoan Kiem Lake - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Railway Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Xôi chè Bà Thìn - ‬1 min walk
  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Hong Hoai's Restaurant - ‬1 min walk
  • ‪Countryside Restaurant - ‬1 min walk
  • ‪Zaika - ‬1 min walk

About this property

The Queen Hotel & Spa

When you stay at The Queen Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a sauna, and a snack bar/deli are other highlights at this Art Deco hotel.

Languages

English, French, Vietnamese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas
  • Sauna
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Stovetop

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Indochina Queen - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Breakfast costs approximately VND 100.000 to 150000 per person
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 150000.0 per day

Policies

This property accepts credit cards.

Also known as

Hotel II
Indochina Queen Hotel
Indochina Queen Hotel II
Indochina Queen Hotel II Hanoi
Indochina Queen II
Indochina Queen II Hanoi
Indochina Queen II Hotel
Indochina Queen II Hotel Hanoi
Queen Hotel Hanoi
Queen Hanoi
The Queen Hotel & Spa Hotel
The Queen Hotel & Spa Hanoi
The Queen Hotel & Spa Hotel Hanoi

Frequently asked questions

Does The Queen Hotel & Spa offer free cancellation for a full refund?
Yes, The Queen Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Queen Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Queen Hotel & Spa?
Sorry, there's no onsite parking at The Queen Hotel & Spa.
Is airport shuttle service offered by The Queen Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
What are the check-in and check-out times at The Queen Hotel & Spa?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at The Queen Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes ecotours. The Queen Hotel & Spa also has a sauna.
Are there restaurants at or near The Queen Hotel & Spa?
Yes, there's an onsite restaurant, Indochina Queen.
What's the area around The Queen Hotel & Spa like?
The Queen Hotel & Spa is in Old Quarter, a short 4-minute walk from Hanoi Old Town Night Market and 8 minutes' walk from St. Joseph's Cathedral of Hanoi.

The Queen Hotel & Spa Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Kyaw Lin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kyaw Lin, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Mediocre at best
I stayed for two nights. The furnishings were not nearly as nice as portrayed in the photo, they were old and worn. There wasn't an individual shower, there was a hose on the wall and everything in the bathroom gets wet. Bring your own toiletries. There were also ants in the room. I was told that breakfast began at 7am. I arrived at 7:05am and the entire buffet had been wiped clean by 6 Chinese tourists. It was not replenished until after 7:20am. The "spa" is laughable, it is a table behind a curtain on the way to the elevator.
Stacy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I recommend
Staff was Phenomenal especially the young man who worked serving breakfast during tet. He deserves a raise. He was friendly and professional did an excellent job at serving breakfast, working the front desk and whatever else he did during my 4 nights there. The room had ghost ants on the desk but I am from Florida so I was use to them. they are harmless but annoying because I couldn't use the desk.
Kim, 4-night trip
Verified Hotels.com guest review

6/10 Good

Good location good food cirrrncy exchange on site gives good rate.
2-night trip
Verified Expedia guest review

8/10 Very good

The room and toilet is much bigger in size compared to its price, and staff are generally friendly. However, the room and facilities is a little old and lacking. The "rain shower" in my toilet wasn't working, water pressure was weak, and the toilet was a little too dirty for my comfort (due to age and not lacking of cleaning). Also, note that the hotel closes its shutters at midnight. If you want to party till late, you will have to bang on the shutters and have a slightly disgruntled staff open the door for you. Overall, just OK if you prefer a big room and cheap price, but not if you want more amenities and better facilities.
4-night trip
Verified Expedia guest review

8/10 Very good

Nice
Good for quality/price
Verified Hotels.com guest review

8/10 Very good

Efficient early check in at 12 noon. There was some confusion the next morning at 6am about whether I had paid for the pre-paid taxi to the airport but it was sorted out.
Aidan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not good
This place is for a budget traveler who cares nothing about quality. Rooms were not wel maintained. Location was also a bit sketchy. Beds probably had bed bugs but I’m glad I did not try to stay over the night I left as soon as I got there. Room also had an old weird smell to it. Just not the experience I expected. Much better to pay more for better quality.
John, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent for Ho Chi Minh airport
Needs a place to stay for one night that was close to the airport. This place was perfect. Couple of minutes walk to both domestic and international terminals. Staff great, food was good, room clean, spacious, modern. Bed was very firm but I slept well. Hotel is either new or recently refurbished and looks great and modern I asked for a mug and one was provided immediately
3-night trip
Verified Expedia guest review

4/10 Fair

Helpful staff, sub-standard accomodation
Welcoming desk and breakfast staff but disappointing facilities. No curtains on windows with halogen street lamp pointed directly at room, cursory or no daily cleaning, non-operating fridge, no waste basket. Location however was central, on seething old city tiny street.
David, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Thief amongst us
Went out Monday morning and left my key at the front desk. Even though I had the do not disturb sign up, some staff member came in and removed the dirty linens and stole my electric toothbrush. Be warned that there is a thief working in this hotel. Everything closes around 6 or 7 around this area. It is within 10 minutes walking distance to the bar street. I didn't enjoy my stay due to the fact that someone stole from me, but either than that it was OK. Be warned....
Verified Hotels.com guest review

4/10 Fair

Hotel standard is below expectation
My husband and I stayed in this hotel on 20-21 Feb. The bathroom cistern was filthy (they did not clean the part between around the hinge of the toilet lid - there were black batches.. The bath towel did not look clean and smelled. The slippers in the room were hard and look dirty The wifi in the room did not work.
Verified Expedia guest review

4/10 Fair

Located among hardware shops and is noisy.
Bad - blanket has a big hole. Have to climb 2 storey as there is no lift. Breakfast lousy - cook did not get ready by 6:30am. Breakfast was ready by 6:55am. Some guests just can't wait because their pick up transport arrived. Food was bad.
Verified Expedia guest review

6/10 Good

Run down hotel
Hotel is run down, looks nothing like pictures shown however is good value considering the price and is in a very convenient location.
Verified Expedia guest review

10/10 Exceptional

Nice hotel in the center of town
The staff are wonderful. They make sure that all your needs are met. I arrived very early and had a room before 9 in the morning. I came back to hotel after going to halong bay and had a great dinner there. Will stay there next time when in Hanoi
Verified Orbitz guest review

6/10 Good

Average hotel in the Old Quarter
We stayed 2 nights - once before our trip to Halong Bay and once after. On the first night, we were at the back of the hotel where it was nice and quiet but the room felt a bit grubby. On the second night we were at the very noisy front of the hotel but the room was slightly more spacious and brighter. Both times, it was fine for what we needed (just somewhere to lay our heads) but nothing special. 'Double' beds are really just 2 singles pushed together with a rolled up duvet shoved between the mattresses! You'll need to ask for a second duvet as they only give you a single duvet big enough for 1 person. Breakfast was only ok, we actually went out for breakfast the second morning instead of using our breakfast included option.
Verified Expedia guest review

8/10 Very good

Suitable for short stay; near city center
The staff was friendly. We were late for breakfast (9.30am) we thought it would be till 10am but saw the choice was limited anyways. Value for money.
Verified Hotels.com guest review

6/10 Good

nice hotel, close to the old city.
only one woman of the staff knew english. the other staff tried to be nice but not always efficient.
Verified Expedia guest review

10/10 Exceptional

Very good
Great staff, good location, value for money. Staff is friendly and happy to help. They accommodated all our requests Location is great...walking distance to everywhere Value for money.....you get more they you pay for
Verified Expedia guest review

6/10 Good

Good for the price.
Upgraded to superior on arrival (to pursue with hotels.com) as standard room nothing like hotels.com description! Location great, staff brilliant & superior room good. Breakfast was good most days, plenty of options.
Verified Hotels.com guest review

6/10 Good

Hotel staff was great. Conversing in english should not be a problem. And for any assistance or help on taxi or trips all you need to do is ask. Room was great too . Its not a 5 star to begin with.
Verified Expedia guest review

8/10 Very good

Overall, I was happy with my stay. Simple, clean, good location and good value. They were too noisy early in the morning. But I called the front desk and it immediately stopped. Hopefully they took note.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review