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Hotel Eloisa, Puerto Vallarta

3-star hotel with 2 outdoor pools, near Olas Altas Street

  • Free WiFi and free parking
From
$52 CAD
  • Hotel Eloisa, Puerto Vallarta
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
1 / 59Outdoor Pool
7.8Good
  • I like the location their rates and the friendly staff

    Mar. 26, 2020

  • The staff were very good. Internet was spotty. Pool was very cold. The hotel location is…

    Mar. 23, 2020

See all 492 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 77 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

What’s around

  • In Romantic Zone
  • Malecon - 18 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 5 min walk
  • Cuale Island - 6 min walk

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Check availability

Please enter your dates
  • Standard Room, 2 Double Beds
  • Suite

Location

  • In Romantic Zone
  • Malecon - 18 min walk
  • Olas Altas Street - 2 min walk

What’s around

Landmarks

  • In Romantic Zone
  • Malecon - 18 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 5 min walk
  • Cuale Island - 6 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

At a glance

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free self parking on site
  • Free street parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Number of outdoor pools - 2
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Eloisa Hotel
  • Hotel Eloisa Puerto Vallarta
  • Hotel Eloisa Hotel Puerto Vallarta
  • Eloisa Puerto Vallarta
  • Hotel Eloisa
  • Hotel Eloisa Puerto Vallarta
  • Hotel Eloisa Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 9:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hotel Eloisa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM to midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Coco Tropical (3-min walk), Fredy's Tucan (3-min walk), and Los Muertos Brewing (3-min walk).
    • No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) is nearby.
    • Recommended spots to visit include Olas Altas Street (2-min walk) and Los Muertos Pier (5-min walk), along with Cuale Island (6-min walk) and Malecon (0.9 mi).
    7.8Good
    • 6.0Good

      Very old rooms, sewage smell from bathrooms. Nothing provided in room. Not even Kleenex

      Greg, 3 night family trip, Mar. 15, 2020

      Verified Expedia guest review
    • 8.0Very Good

      Perfect area, everything you need is a few minutes away by foot. comfy bed and washroom. staff is efficient. My room was at the back so it was quiet, the only bad thing is the wifi didn’t work (spotty at best) and I got a Mexican sim card (Telcel) which had also poor signal in my room.

      3 night trip, Mar. 5, 2020

      Verified Hotels.com guest review
    • 10.0Exceptional

      I enjoy the rooftop, the staff & the location can’t be beat!!

      Deb, 17 night trip, Feb. 18, 2020

      Verified Expedia guest review
    • 8.0Very Good

      Good basic hotel in great location. Room was clean and as shown.

      1 night romance trip, Feb. 21, 2020

      Verified Expedia guest review
    • 6.0Good

      This hotel, while offering basic amenities, is in the heart of Zona Romantic in Puerto Vallarta. The location made up for all that was lacking at Hotel Eloise. The hotel is clean, no phones in the room nor night lamp. Breakfast offered was coffee, orange juice, some Mexican baking and limited fruit of apples, bananas.

      26 night trip, Jan. 4, 2020

      Verified Expedia guest review
    • 8.0Very Good

      Feels Mexican with friendly people who work there. The only downfall is the pools. The larger pool could be heated as it doesn't get enough sun to warm the water. The smaller pool could use handrails to get up the stairs to the pool.

      7 night romance trip, Jan. 20, 2020

      Verified Expedia guest review
    • 10.0Exceptional

      The location is perfect with the beach and malecon easily accessible and the price is right!

      Njay, 1 night trip with friends, Jan. 28, 2020

      Verified Expedia guest review
    • 10.0Exceptional

      Very clean, friendly staff and great location! Our kids loved the rooftop pool!

      1 night family trip, Jan. 11, 2020

      Verified Expedia guest review
    • 8.0Very Good

      Location is perfect and upgrading to a suite made it a great place.

      9 night romance trip, Dec. 20, 2019

      Verified Expedia guest review
    • 2.0Poor

      Room smelled like urine. For 2 guests there was one washcloth. The rooms overlook a courtyard which resonates sound from the lobby to the top floor. The security lock on the door was broken. The location is great right in the heart of the action but if you are interested in a nice stay, go elsewhere

      1 night family trip, Dec. 14, 2019

      Verified Expedia guest review
    See all 492 reviews