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City Express By Marriott Cancun Aeropuerto

2.5 star property
Cancun hotel with outdoor pool

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Photo gallery for City Express By Marriott Cancun Aeropuerto

Lobby
Room, 2 Double Beds, Non Smoking
Property amenity
Exterior
Outdoor pool, free cabanas, pool umbrellas
At City Express By Marriott Cancun Aeropuerto, nestled near Moon Palace Golf Club, you can enjoy continental breakfast and stay connected with in-room WiFi. Relax at the outdoor pool with free cabanas or unwind on the terrace while taking advantage of dry cleaning/laundry services and a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Convenience store

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CA $103
CA $130 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21.00 sq m
  • Sleeps 4
  • 2 Double Beds
Outdoor pool

Fairfield Inn & Suites by Marriott Cancun Airport

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
9.0 out of 10, Wonderful, 2,626 reviews
The price is CA $115
CA $149 total
includes taxes & fees
May 11 - May 12
Fairfield Inn & Suites by Marriott Cancun Airport
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About the area

Map
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 6 min drive - 6.1 km
  • Moon Palace Golf Club - 10 min drive - 8.3 km
  • Riviera Cancun Golf Resort - 10 min drive - 7.6 km
  • Delfines Beach - 12 min drive - 13.1 km
  • Iberostar Cancun Golf Course - 15 min drive - 15.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 7 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive

Restaurants

  • ‪SushiTequila - ‬8 min drive
  • ‪TGI Fridays - ‬6 min drive
  • ‪Guacamole Grill - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬8 min drive
  • ‪Coconuts Welcome Bar - ‬6 min drive

About this property

City Express By Marriott Cancun Aeropuerto

City Express By Marriott Cancun Aeropuerto puts you within a 10-minute drive of Moon Palace Golf Club and Xoximilco. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 10:30 AM. Also, Ventura Park Cancun and Riviera Cancun Golf Resort are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 137 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Grocery/convenience store

What to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2023
  • Terrace
  • An outdoor pool
  • Double-glazed windows
  • No plastic coffee stirrers
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 1
  • Elevator
  • Elevator door width (inches): 5
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Raised toilet seat
  • Raised toilet seat height (inches): 1
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 1
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 350 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express By Marriott Cancun Aeropuerto Hotel
City Express By Marriott Cancun Aeropuerto Cancun
City Express By Marriott Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Does City Express By Marriott Cancun Aeropuerto offer free cancellation for a full refund?

Yes, City Express By Marriott Cancun Aeropuerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express By Marriott Cancun Aeropuerto?

Yes, there's an outdoor pool.

Are pets allowed at City Express By Marriott Cancun Aeropuerto?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 350 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at City Express By Marriott Cancun Aeropuerto?

Yes, there's free self parking.

What are the check-in and check-out times at City Express By Marriott Cancun Aeropuerto?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.

Is there an onsite casino at City Express By Marriott Cancun Aeropuerto?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (15-min drive) are both nearby.

What is there to do at City Express By Marriott Cancun Aeropuerto and nearby?

City Express By Marriott Cancun Aeropuerto has an outdoor pool.

What's the area around City Express By Marriott Cancun Aeropuerto like?

City Express By Marriott Cancun Aeropuerto is a short 7-minute drive from Cancun Intl. Airport (CUN) and 14 minutes' walk from Nichupté Lagoon.

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Reviews

7.8

Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Airport
Shuttle
Service staff
Room
Booking
Bed

Reviews

6/10 Good

larry, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Shocking Stay

Dear Marriott Customer Service, I am writing to formally lodge a serious complaint regarding an appalling experience my family and I endured during a recent stay at one of your properties – an experience that not only left us deeply disappointed but also saw us scammed out of over £300. From the moment we arrived, the standard of the room was utterly unacceptable and shockingly below what one would expect from a globally respected brand like Marriott. Upon entering, we were immediately greeted with a revolting sight: the bed linens were visibly stained. This was not only deeply unhygienic but also completely inexcusable, especially from a hotel chain that claims to prioritize cleanliness and guest satisfaction. To make matters worse, the hair dryer in the room did not function at all. When we brought this to the attention of staff, no meaningful action was taken to rectify it. This is a basic amenity and its absence caused significant inconvenience. The bathroom facilities were equally substandard. The water pressure in the shower was abysmal—barely a trickle—and the water was, at best, lukewarm. After a long day of travel, the last thing any guest expects is to struggle to get a decent shower. This level of discomfort is unacceptable. What has made this experience even more infuriating is the fact that we were charged over £300 for what can only be described as a disgraceful stay. There was no transparency, no accountability, and zero willingness from staff to resolve
1-night family trip
Verified Hotels.com guest review

8/10 Very good

George, 1-night trip
Verified Hotels.com guest review

6/10 Good

Zuelika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Murtaza, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The 3 separate times
E L, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Miguel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very convenient closed to airport

We stay for one night and is was okay from desk no speak English and the shower do not have a curtain, need to be careful to not slip do to floor towel and floor was all wet after shower
Norma, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great shuttle comfortable beds

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.
Nancy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.
Rhonda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Betsy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Never again

Extremely basic stay the rooms look out onto a multi level parking lot. The service is reduced to two people at the front desk with lines of 10 people in front of them. The breakfast offers nothing healthy to eat even though you’re in Mexico the coffee is terrible and not one thing vegan on the whole table not even a bit of soy milk or any other type of milk for lactose intolerance
Shirley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alain, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A nice short stay hotel

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well
JAMES, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madiha, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

No safe or fridge
Karen, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Martha, 6-night trip
Verified Hotels.com guest review

6/10 Good

juan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Disquesting
Peter, 1-night trip
Verified Expedia guest review

2/10 Poor

Not quiet.

Rooms are not quiet. Difficult to rest when persons checking in and checking out moving luggage and even talking, and Airplanes taking off.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nightmare - terrible staff - place to avoid

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.
Romain, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Neri, 1-night trip
Verified Expedia guest review