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FlowSuites Polanco

3.5 star property
City-center hotel within walking distance of Avenida Presidente Masaryk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for FlowSuites Polanco

Interior entrance
Free minibar items, in-room safe, individually furnished, desk
Reception
Fridge, microwave, stovetop, coffee/tea maker
Reception
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is CA $153
CA $183 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse with jacuzzi

Penthouse with jacuzzi

Penthouse with jacuzzi

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Blackout drapes/curtains
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Queen Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Handrails in hallways
Suites Obelisk
Free parking
Free WiFi
Restaurant
Gym
8.6 out of 10, Excellent, (573)
The price is CA $185
CA $226 total
includes taxes & fees
Dec 6 - Dec 7
Suites Obelisk
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About the area

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
  • Auditorio Nacional - 14 min walk - 1.2 km
  • National Museum of Anthropology - 18 min walk - 1.5 km
  • Angel of Independence Monument - 4 min drive - 3.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 32 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 19 min drive
  • Mexico City Fortuna Station - 28 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Polanco Station - 7 min walk
  • Auditorio Station - 10 min walk
  • San Joaquin Station - 22 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Toscano Polanco - ‬1 min walk
  • ‪Restaurante Mythos - ‬1 min walk
  • ‪Caffe Biscottino - ‬2 min walk
  • ‪Agua y Sal Cebichería - ‬3 min walk

About this property

FlowSuites Polanco

FlowSuites Polanco puts you in a great location, within a 15-minute walk of Paseo de la Reforma and Parque Zoologico de Chapultepec. Also, Chapultepec Park and Auditorio Nacional are within a 15-minute walk. The property is just a short walk to public transportation: Polanco Station is 7 minutes and Auditorio Station is 10 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 79
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 915 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Does FlowSuites Polanco offer free cancellation for a full refund?
Yes, FlowSuites Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at FlowSuites Polanco?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of MXN 915 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at FlowSuites Polanco?
Sorry, there's no onsite parking at FlowSuites Polanco.
What are the check-in and check-out times at FlowSuites Polanco?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at FlowSuites Polanco and nearby?
Recommended spots to visit include Avenida Presidente Masaryk (1-min walk) and Lincoln Park (3-min walk), along with Parque Zoologico de Chapultepec (8-min walk) and Auditorio Nacional (14-min walk).
Does FlowSuites Polanco have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around FlowSuites Polanco like?
FlowSuites Polanco is in Polanco, a short 7-minute walk from Polanco Station and 10 minutes' walk from Paseo de la Reforma.

FlowSuites Polanco Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staffRoomLocationRestaurantBedBathroomAmenities

Reviews

8/10 Very good

Muy buena ubicación. El staff muy amable. La propiedad un poco vieja. Necesita mejoras. No reponían el jabón líquido. Tampoco el azúcar ni la crema.
Jaime, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dora, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Trato excelente, muy atentos!
Todo excelente, muy buen trato personal, superaron mis espectativas, lo único es que no tiene estacionamiento, es importante para mi, fuera de eso lo recomiendo mucho.
Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atención a clientes nos dejaron extender nuestro checkout sin costo por ser clientes VIP, todo excelente
Yaz, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Omar
Si te toca el 4to piso el ruido de la bomba de agua hace demasiado ruido toda la noche
Verónica A, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liked the mini apartment concept. Reasonably priced. Very courteous personnel.
Wilfrido, 1-night business trip
Verified Expedia guest review

6/10 Good

NO AIR CONDITIONS
Need to provide a solution during the hot days. NO AIR CONDITIONS. Location is excellent and staff excellent
Ramses, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

sergio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lugar privilegiado, muy seguro, se puede caminar muy tranquilo y comer en muchos lugares.
Julio, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
We like to stay at FlowSuites Polanco when visiting CDMX. As usual, we enjoyed our visit, the staff is really friendly and the room spacious. Our only comment is that this time the suites were booked and we took a regular room. It didn't have a view to the street, it was at the "back" of the hotel and no ventilation, it was extremely hot. The hotel doesn't have AC but it has never been a problem because the suites have proper ventilation through the windows, not in room 103. If you can't add AC please install proper fans in the room and living room.
Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 2-night trip
Verified Expedia guest review

6/10 Good

Service is going way down
How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.
Eduardo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shower head 104
Excellent place just need to work on the shower head.
Ramses, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place !!!
Ricardo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Little loud but comfortable
The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Michael, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Leonardo G, 3-night trip
Verified Hotels.com guest review

2/10 Poor

HOSEON, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Javier, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasuo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great property and great staff
Abdulhai, 2-night romance trip
Verified Expedia guest review

6/10 Good

Jonathan, 3-night trip
Verified Expedia guest review

6/10 Good

Don’t have A/C, WiFi, food pantry,
Hugo, 2-night romance trip
Verified Expedia guest review