At Hotel du Nord Alster, you'll be within a 10-minute drive of Hamburg City Hall and Miniatur Wunderland. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails and surfing/body boarding. This boutique hotel is also within a short drive of Elbe Philharmonic Hall and Hamburg Cruise Center.
Languages
English, German
At a glance
Hotel size
42 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (EUR 22.00 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Sailing nearby
Surfing/body boarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1969
Safe-deposit box at front desk
Fireplace in lobby
Accessibility
Elevator
Area rugs in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 8.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22.00 for adults and EUR 8.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30.00 per pet, per night
Parking
Covered self parking costs EUR 22.00 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hamburg Hotel Nippon
Hamburg Nippon Hotel
Hotel Hamburg Nippon
Hotel Nippon Hamburg
Nippon Hamburg
Nippon Hamburg Hotel
Hotel Nord Alster Hamburg
Hotel Nord Alster
Nord Alster Hamburg
Nord Alster
Hotel du Nord Alster Hotel
Hotel du Nord Alster Hamburg
Hotel du Nord Alster Hotel Hamburg
Frequently asked questions
Does Hotel du Nord Alster offer free cancellation for a full refund?
Yes, Hotel du Nord Alster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel du Nord Alster?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel du Nord Alster?
Yes. Self parking costs EUR 22.00 per night.
What are the check-in and check-out times at Hotel du Nord Alster?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel du Nord Alster?
No, this hotel doesn't have a casino, but Casino Esplanade (5-min drive) and Casino Reeperbahn (8-min drive) are both nearby.
What is there to do at Hotel du Nord Alster and nearby?
Have fun with nearby activities like hiking, sailing, and body boarding.
What's the area around Hotel du Nord Alster like?
Hotel du Nord Alster is a short 12-minute walk from Alster Lakes and 13 minutes' walk from Mundsburg Center.
Hotel du Nord Alster Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Apr 2024
irene
irene, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 May 2023
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2021
You feel at home so precise and meticulous to follow your request.
Assad
Assad, 1-night family trip
Verified Expedia guest review
6/10 Good
22 Oct 2021
Great Neighborhood
Nice quiet hotel in the heart of a great neighborhood full of restaurants and shops in walking distance. Room was small but comfortable. Internet was out during my stay but fortunately I was just passing through.
The experience was disappointing.
Upon arrival, there was a huge spider in the room.
The floor in the bathroom had blue stains from the cleaning gel. The stains were there even after 3 nights of our stay which means no one cleaned the bathroom while we were there. When we returned to the hotel at 11 pm on our last night, we didn't have ANY towels, the reception was closed and we couldn't reach anyone.
That never happened to me before even in 2* hotels.
That is unacceptable experience for a hotel which claims to have 4 stars.
Anna
Anna, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2019
Stay
our stay was great and the hotel was in a great area of the city!
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2019
Good hotel great location
Lovely clean hotel, very modern in the rooms. The only downside is the hairdryer in the room is terrible so take your own with you. the location is great, you can walk or run around the lake, and access to restaurants near by. Very convenient
Mandy
Mandy, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2019
Yann
Yann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2024
Hans
Hans, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2024
Very cozy hotel. Quality of the interior and kindness of the employees. I felt like at home
Luca
Luca, 1-night business trip
Verified Expedia guest review
8/10 Very good
8 Jun 2023
Luis
Luis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 May 2023
Yoshiaki
Yoshiaki, 5-night business trip
Verified Expedia guest review
6/10 Good
10 May 2023
Rosa
Rosa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2022
Unser Zimmer wat sehr sauber, sehr komplett eingerichtet und einfach schön (vor allem auch die Dachterasse).
Der absolute Topper war das Frühstück. Dafür muss man sich einfach Zeit lassen. Alles was das Herz begehrt wurde angeboten und die Bedienung war auch sehr freundlich.
Das Hotel hat dazu beigetragen das wir ein unvergessliches verlängertes Wochenende in Hamburg hatten.
Georg
Georg, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2022
Friedrich-Wilhelm
Friedrich-Wilhelm, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2022
Flot hotel - gode omgivelser
Rigtig fint hotel i en flot stil. Ligger i et lidt afsides område af Hamburg så der var ikke meget larm og det er virkelig flot og hyggeligt. Området har mange lækre spisesteder. Vi parkerede gratis lige uden for hotellet.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2022
RE
RE, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2021
When I arrived, there was only one set of pillows, blanket and towels even though I booked a double room. The room had a weird smell, the bathroom had mold. The shower head did not quite fit into the holder, so taking shower was also an unpleasant experience.
I was highly disappointed.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
14 Sep 2021
Leider unerwartet ein ganz schlechter Aufenthalt.
Das Hotel wurde u.A. wegen des Parkplatzes gebucht, um der angespannten Parksituation zu entgehen. Der Parkplatz war komplett besetzt, Parkplatzsuche in der Gegend eine Katastrophe.
Beim Einchecken wurde mein Schweizer COVID pass (international gültig) nicht anerkannt, da die Kombination aus Genesung und anschließender 1-facher Impfung nicht bekannt war. Erst nach langer Diskussion konnten wir einchecken.
Das Zimmer im Erdgeschoss hat eine Fensterfront durch die man direkt auf eine Mauer in 50cm Entfernung schaut, der Himmel ist nur zu erahnen.
Alles in allem leider ein sehr enttäuschender Aufenthalt