2/10 Poor
Mar 6, 2025
Imagine arriving to your hotel at 3:30 am after long and delayed flights and -16c in Toronto
No body at front desk and the phone attendant tell me that the reservation is cancelled and somebody else is in the room. She pulled a “we tried to contact you sir but you did not respond” on me but we all know that is a simple excuse. This is despite my repeated attempts to contact them via Expedia messaging system. So to me this establishment receives a negative rating.
Ps I went to 4 hotels and finally found a spot double the price at 5am
Shervin
Shervin, 5-night trip
Verified Expedia guest review