U-GO Edificio Palmetto Eliptic Cartagena

Fees & policies

Refundable deposits

• Breakage deposit: COP 500000 per stay
• A damage deposit of COP 500000 will be collected before check-in
• This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

Mandatory fees

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

• Club Card: COP 20000 per person, per stay
• Child's Club Card: COP 20000 per stay, (from 7 to 18 years old)

Children & extra beds

• If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

• Pool access available from 9:30 AM to 9:00 PM

Policies

Also known as