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1 room, 2 adults

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
5 Lingyin Road, Hangzhou, Zhejiang, 310013, China

Luxury hotel with full-service spa, connected to a shopping center, near Hangzhou Botanical Garden
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Delicious food
Great amenities
Great wellness & sports facilities
Fairly good value for money

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

from $464 CAD
  • Garden View Room King Bed
  • Panorama Garden Terrace Room King
  • Premier Garden View Room King Bed
  • Lagoon Villa
  • Grand Terrace Room King
  • West Lake Villa
  • Lotus Suite
  • Garden View Room 2 Double Beds
  • Grand Terrace Room 2 Double Beds
  • Premier Garden View Room 2 Double Beds

What’s around Four Seasons Hotel Hangzhou at West Lake, Hangzhou

Top spots nearby

Recommended by this property

  • Hangzhou Botanical Garden (2-minute walk)
  • Quyuan Park (7-minute walk)
  • Yui Fei Temple (8-minute walk)
  • Su Di Causeway (10-minute walk)
  • Xiling Seal Engraves Society (12-minute walk)
  • Lingyin Temple (23-minute walk)
  • Longjing Village (29-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Station - 10 min drive
  • Hangzhou East Railway Station - 12 min drive
  • Hangzhou Yuhang Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The SPA has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.


WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Awards and affiliations

  • Four Seasons Hotel Hangzhou at West Lake is listed in the 2017 Travel + Leisure 500.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou’s small print

Also known as

  • Four Seasons Hangzhou West Lake
  • Four Seasons Hotel Hangzhou West Lake
  • Four Seasons Hangzhou West
  • Four Seasons Hangzhou At West
  • Four Seasons Hotel Hangzhou at West Lake Hotel
  • Four Seasons Hotel Hangzhou at West Lake Hangzhou
  • Four Seasons Hotel Hangzhou at West Lake Hotel Hangzhou


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 292.0 per night

Buffet breakfast is offered for an extra charge of CNY 274 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.8 From 68 reviews

Exceptional 10.0
The wonderful stay at the 4 Seasons Hotel
It was a really good stay. The WL Bistro, we discovered ants while we were eating breakfast. The food was fantastic, though.
LIANG, cn3 night family trip
Exceptional 10.0
Quite possibly the best hotel experience I have ever had. Design, ambience, feel and finish quality were superb., but the real gem was the staff. Everywhere we went we were greeted warmly by name and the attention to detail and ensuring our every need was met was faultless. Pricey, but you get what you pay for.
Mark, hkRomance trip
Exceptional 10.0
One of the best hotels in the world. The facilities are amazing. The service is excellent It sets a standard for others
Johan, us1 night business trip
Exceptional 10.0
Those rooms, and those gardens, and those pools, and that osmanthus, and that Lake — all superlative adjective-taxing though they most certainly are — are still somehow not the headline. That distinction belongs to the staff, whose professionalism, precision, perspicacity, and palpable warmth put the sheen on every one of this Leaf's five stars. Speaking of stars: a constellation of staff members beamed incessantly during our three-night stay. There were too many deeds and too many doers, alas, to name individually, but we would like to extend special appreciation to Robert and Randy for their personal efforts to enhance our stay. Finally, our sincerest gratitude and brava! to our party's Polaris, Vicky Yang, for her luminosity.
Nathan, us3 night family trip
Exceptional 10.0
Resplendent rooms. Awesome ambiance. Stellar staff. Thank you!
us3 night family trip

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

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