4/10 Fair
1 Feb 2023
Unhappy customers
The bed was hard; the food was mediocre; room service was a joke. We ordered a meal for a specific time and it was delivered two hours early. Sent it back and when it was delivered later, it was not as advertised. Club sandwich barely any meat, no tomatoes (as advertised) one sandwich was ordered with no ham. Never had ham or Turkey! Initial reception was very good. Down hill from there. Room temperature was either too cold or too warm. A vendor on site was trying to bully people into buying his wares. He even followed my wife’s son to his room trying to get him to get money from him. It wasn’t the experience we expected or the facilities we paid for.
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review