You'll have the entire apartment to yourself and will only share it with other guests in your party.
Rakuten STAY TERRACE Hakone Kowakudani
When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with furnished patios and spring water baths. The property is just a short walk to public transportation: Kowakidani Station is 4 minutes away.
Languages
English, Japanese
At a glance
Property size
22 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite self parking
Onsite parking limited (max 1 space per unit)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor private mineral hot springs (onsen)
Spa services
1 treatment room
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Limited onsite parking (max 1 space per unit)
Electric car charging station on site
Family friendly
Children's dinnerware
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Rice cooker
Electric kettle
Cookware/dishes/utensils
Paper towels
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Separate bathtub and shower
Rainfall showerhead
Spring water bathtub
Free toiletries
Toothbrush and toothpaste
Hair dryer
Eco-friendly toiletries
Slippers
Toilet paper
Shampoo
Outdoor areas
Furnished patio
Laundry
Washer/dryer
Laundry detergent
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Well-lit path to entrance
Smoke-free property
Services and conveniences
Window screens
Vending machine
Free bottled water
Location highlights
Near a train station
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
22 rooms
4 floors
1 building
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?
Sorry, pets aren't allowed.
Is parking offered on site at Rakuten STAY TERRACE Hakone Kowakudani?
Yes, there's free self parking. Onsite parking is limited (max 1 space per unit). Electric vehicle charging is available.
What are the check-in and check-out times at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at Rakuten STAY TERRACE Hakone Kowakudani and nearby?
Rakuten STAY TERRACE Hakone Kowakudani has spa services.
Does Rakuten STAY TERRACE Hakone Kowakudani have private spa tubs?
Yes, each apartment has a spring water bathtub.
Does Rakuten STAY TERRACE Hakone Kowakudani have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a rice cooker, and cookware.
Does Rakuten STAY TERRACE Hakone Kowakudani have any outdoor private spaces?
Yes, each apartment features a furnished patio.
What's the area around Rakuten STAY TERRACE Hakone Kowakudani like?
Rakuten STAY TERRACE Hakone Kowakudani is a short 4-minute walk from Kowakidani Station and 18 minutes' walk from Hakone Kowakien Yunessun.
Rakuten STAY TERRACE Hakone Kowakudani Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
Fabulous property over the top amenities and private onsen. Everything with our stay was perfect except the clothes washer that could be better.
Sugiri
Sugiri, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 Dec 2024
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11.
However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
Wenpeng
Wenpeng, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2024
Clean, modern and convenient
Benedicta
Benedicta, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2024
This is a very nice property with great amenities like the foot bath and Onsen and the cold plunge