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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Splendid Star Grand Hotel & Spa, Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443, Vietnam

Art Deco hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

Splendid Star Grand Hotel & Spa, Hanoi

from $39 CAD
  • Superior Double Room, 1 Queen Bed
  • Deluxe Double Room
  • Suite, 1 Double 1 Single Bed and 1 Sofa, City View
  • Family Room, 2 Queen Beds, City View
  • Honeymoon Room, 1 Queen Bed
  • Standard Double or Twin Room
  • Deluxe Twin Room
  • Superior Twin Room, 2 Single Beds
  • Family Suite, 2 Queen Beds, City View
  • Junior Suite, 1 King Bed, Balcony, City View

What’s around Splendid Star Grand Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old City Gate - 16 min walk
  • St. Joseph's Cathedral - 1 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Ngoc Son Temple - 11 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2009
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Splendid Star Grand Hotel & Spa, Hanoi’s small print

Also known as

  • Grand Hotel Splendid
  • Star Splendid Hotel
  • Splendid Star & Spa Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel & Spa Hotel
  • Splendid Star Grand Hotel & Spa Hanoi
  • Splendid Star Grand Hotel & Spa Hotel Hanoi
  • Splendid Star
  • Splendid Star Grand
  • Splendid Star Grand Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Hotel
  • Star Grand Hotel
  • Star Hotel Splendid

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 350000.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 250 reviews

Exceptional 10.0
Great hotel
Excellent little hotel. Upgraded to a much larger room, was appreciated but not needed. Great breakfast and convenient location
Megan, au1 night trip
Good 6.0
Checked in late-early hours of the morning. Hotel was locked up and completely dark. Had to walk around to find another hotel to assist us. We were then told that we didn’t have a room and that they were going to take us to a different hotel for our stay. No advanced warning or notification from staff prior to showing up that this was the case. we were then told we would be staying at this other hotel the entirety of our stay. Got a call day 2 that we had to check out and return to splendid star. Hotel was okay but given the poor communication and confusion I will not go back nor recommend to others.
us4 night romance trip
Poor 2.0
Did not get what I booked
Can’t really say what my experience with this hotel was other than that I was moved to a “sister hotel” called Splendora because apparently they didn’t have a room for me at Splendid due to “maintenance” of the rooms. This was the second time this happened to me in Hanoi, it seemed very planned, and I felt kind of scammed. So, in the future, DO NOT move your guests around like that, there is a reason why most book a specific hotel, and being moved to a different location without prior notice is not good service! No complaints about the staff/service at the hotel that I was moved to, however, not what I booked, e.g. I did not get a room with a balcony, size was smaller, etc. Will not book again.
sg2 night trip with friends
Poor 2.0
Terribly Musty
The entire property smells musty. In our room (506), the shower roof was collapsing due to water damage, likely because the aircon units in every room drain directly into a perpetual pool of water on the bathroom floor. I fear the entire property is being water damaged. The staff were friendly and helpful but with the overpowering musty smell in room, lobby, hallway, and elevator, and our family's mold sensitivity we had to check out as soon as we could. The hotel would not refund our room, but kindly comp'ed our airport transfer and cab ride to a new hotel. The staff here are very kind and helpful but the property is becoming uninhabitable due to the moisture and awful musty odor throughout.
Alan, us1 night family trip
Exceptional 10.0
Warm boutique hotel
Wonderful staying. They arrange all the tour for us to Halong bay and sâp, even the transportation to The South of Vietnam.
Kristen, vn1 night trip

Splendid Star Grand Hotel & Spa, Hanoi

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