West Tennessee Healthcare Sportsplex - 5 min drive - 5.1 km
Casey Jones Village - 6 min drive - 7.0 km
Union University - 6 min drive - 8.0 km
The Ballpark at Jackson - 7 min drive - 5.9 km
Jackson Bowling & Family Fun - 9 min drive - 6.4 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive
Restaurants
McDonald's - 5 min drive
Sonic Drive-In - 5 min drive
Takos Borukas - 5 min drive
Sonic Drive-In - 5 min drive
Sonic Drive-In - 6 min drive
About this property
Residence Inn Jackson
Residence Inn Jackson is a great choice for a stay in Jackson. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
96 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–8:00 AM
Barbecue grills
Water dispenser
Traveling with children
Grocery/convenience store
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2000
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Spa tub
Vegan dining options
Vegetarian dining options
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Netflix
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Sofa bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 40 per night
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 11 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson
Frequently asked questions
Does Residence Inn Jackson offer free cancellation for a full refund?
Yes, Residence Inn Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Jackson?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Residence Inn Jackson?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Residence Inn Jackson?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Residence Inn Jackson?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Residence Inn Jackson and nearby?
Residence Inn Jackson has an indoor pool and a 24-hour fitness center, as well as a spa tub.
Does Residence Inn Jackson have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Residence Inn Jackson Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
1 Dec 2024
Nice enough for short stay.
Stay was ok. Beds were a little hard. Hot tub was not working. Was nice having the 2 separate bedrooms and bathrooms.
Debbie
Debbie, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Shona
Shona, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
One night family trip
Love this hotel, very comfortable beds, awesome rooms! Friendly staff, good breakfast, jets on hot tub not working, but still a relaxing overnight stay!
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
29 Oct 2024
Chelsea
Chelsea, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
29 Oct 2024
Jammie
Jammie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Grace
Grace, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Cathy S
Cathy S, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Rob
Rob, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
26 Sep 2024
The door to the room was covered in dirt. We did not really want to touch it. We used a wet wipe to make and X on the door. See attached photo. Elevators and common areas were dirty and had not been vacuumed in some time. Tile floor in unit had some kind of film on it which made it slippery! A few tiles in the bathroom were raised about 1/4 inch which made them a trip hazard. The property did not have ice available except in the unit where you had to turn on the ice maker and wait for it to make ice. Front desk staff were extremely slow and only moderately welcoming. Would definitely not recommend this hotel!
Kimberly
Kimberly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
David
David, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
The staff was exceptionally friendly and very willing to help.
Thomas
Thomas, 1-night family trip
Verified Expedia guest review
4/10 Fair
9 Sep 2024
The first room I had was still being worked on. It had curtains and curtain rods laying on the table and desk. The second room, when I turned on the LED light going into the room, was flickering like a strobe light. Hallways smelled musty and were severely stained. Shower was starting to had small amounts of mold.
Breakfast was not bad, but it wasn’t to a normal standard of Residence Inn. I, for many years, have only stayed at Residence Inn’s because of higher quality! I’m not sure if it’s just this particular Residence Inn or if the quality of the chain is dwindling.
James
James, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Very clean and well kept Breakfast was also really good We will be going back!
Sandria
Sandria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Everything was Awesome!!
Minnie
Minnie, 3-night trip
Verified Travelocity guest review
10/10 Exceptional
4 Sep 2024
The Stay was Awesome.
Minnie
Minnie, 3-night family trip
Verified Travelocity guest review
10/10 Exceptional
3 Sep 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
We stayed in the two bedroom suite which was perfect for my parents and myself. We loved everything about the hotel and the room.
Cassie
Cassie, 1-night trip
Verified Expedia guest review
2/10 Poor
31 Aug 2024
First of all, it was myself, my 72 yr old mother, and 2 yr old grand baby visiting this hotel/Inn. And I included them when I booked the stay. I decided to get the king size bedroom with pullout sofa bed. The pullout sofa bed was so thin and worn out it pissed me off that Resident Inn would promote this as a piece of bed furniture. I did complain to management that morning and I was told I could be given more bedsheets to make more comfortable…it would have taken too many to make one of comfortable. We both suffer from bone and joint paint. I was also told I could not be given another room because there was none nor could I get a refund for the remaining days left we had there because Expedia was a third party.smh
Now let’s talk about the towels. I could not get towels for my 2 yr old grand child to use for baths. The house keeper said she could only give me a set of 2. And on my last day, the water turn cold as I was about to take a shower. I called down to the office and asked the manager if the water ever run cold she said no??? Well she calls me back and tells me maintenance will check the broiler room to see if something is a miss down there. This has been the worst hotel/Inn I have ever stayed at. The carpet in the room was so dirty, it turned the bottom of our socks and slippers black. The tiles upon entrance were sticky. For this to be Marriott affiliate and for it to cost the money I spent for the 3 days I paid is unacceptable.
Ladonna
Ladonna, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
We checked in late evening on Aug 2nd and the front desk clerk was amazing! Breakfast in the
morning was the exact same service. DJ was working the breakfast area and made the stay even more pleasant! I will say they are the definition of southern hospitality!
Patricia
Patricia, 1-night trip
Verified Expedia guest review
2/10 Poor
25 Jul 2024
Shigemi
Shigemi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Kelvin
Kelvin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2024
Very nice stay. Loved our room. Very clean. It did need some hall carpet cleaning. Staff was excellent, friendly. A reason to come back again.
Diane
Diane, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Great stay. Friendly staff. Great food .
Very clean.