10/10 Exceptional
Modern and very clean room, nice breakfast, friendly staff. We would stay again.
Stephanie
Stephanie, 1-night trip
Tru By Hilton Middleburg Heights Cleveland Airport
Hotel in Middleburg Heights
Enjoy your visit to Middleburg Heights with a stay at Tru By Hilton Middleburg Heights Cleveland Airport. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily.
Wonderful
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
- Air conditioning
- Gym
Main amenities (7)
- Housekeeping once per stay
- Fitness center
- 24-hour front desk
- Air conditioning
- Water dispenser
- Self-serve laundry
- TV in a common area
Feel at home (6)
- Laundry facilities
- Elevator
- Satellite TV service
- Limited housekeeping
- Free self parking
- Netflix
CA $130
CA $152 total
includes taxes & fees
Feb 6 - Feb 7
Room options
Check availability for these dates
Showing 8 of 8 rooms
Room, 1 King Bed
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- 37 sq m
- Sleeps 2
- 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 2
- 1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower)
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 2
- 1 King Bed
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 2
- 1 King Bed
Room, 1 King Bed, Accessible (Hearing)
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 2
- 1 King Bed
Room, 2 Queen Beds
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 4
- 2 Queen Beds
Room, 2 Queen Beds, Accessible, Bathtub
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 4
- 2 Queen Beds
Room, 2 Queen Beds, Accessible (Hearing)
Highlights
Air conditioning
Heating
Smart TV
Private bathroom
Hair dryer
Hulu
Netflix
Satellite channels
- Sleeps 4
- 2 Queen Beds
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About the area
17500 Rosbough Dr., Middleburg Heights, OH, 44130
About this property
Tru By Hilton Middleburg Heights Cleveland Airport
Enjoy your visit to Middleburg Heights with a stay at Tru By Hilton Middleburg Heights Cleveland Airport. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Get instant answers with AI powered search of property information and reviews.
Tru By Hilton Middleburg Heights Cleveland Airport Reviews
Wonderful
9.4
Cleanliness
8.6
Amenities
8.6
Staff & service
9.4
Property conditions & facilities
What guests liked
- Breakfast offered a nice selection and the staff at the breakfast station were very kind and friendly. (4 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Staff was excellent
Jared
Jared, 1-night trip
8/10 Very good
Over all i had a good stay, breakest was very good and the people were friendly
John
John, 2-night trip
10/10 Exceptional
The rooms were clean, staff was friendly and courteous.
Edith
Edith, 1-night trip
10/10 Exceptional
Very clean hotel.
Olga
Olga, 1-night trip
10/10 Exceptional
Brand new hotel. Loved the body pillow. Would definitely stay here again
Keith
Keith, 1-night trip
10/10 Exceptional
The staff members were friendly and helpful. The room was clean and bed was very comfortable. Had a great stay
Sheila R
Sheila R, 1-night trip
10/10 Exceptional
The variety of items offered for breakfast pleased even the most discerning palate. The room was clean with eco-friendly dispensers of soap and other toiletries. The housekeeper was so kind when she knocked on the door and I hadn’t checked out. I appreciate her hospitality.
Tamara
Tamara, 1-night trip
10/10 Exceptional
Front desk staff Jackie was fantastic
Rachelle
Rachelle, 1-night trip
8/10 Very good
The hotel looks brand new. Rooms are small but very clean.
James
James, 1-night trip
10/10 Exceptional
Happy guest
Very nice facilities and friendly staff. Loved the color in the decor, very modern. It was a very nice touch how they had coffee in the lobby at every hour and a nice breakfast.
Ronald
Ronald, 1-night trip
10/10 Exceptional
ALL of the staff that I interacted with was friendly and helpful. Enjoyed my stay at Tru by Hilton. Room was cleaned and the bed was comfortable.
Sheila R
Sheila R, 1-night trip
10/10 Exceptional
a
Jim
Jim, 1-night trip
6/10 Good
Nice hotel. Just some vents that rattled all. It long and we could do nothing to turn off or stop
Matthew
Matthew, 1-night trip
8/10 Very good
The overall hotel was very nice and clean. The only issue we had was the bathroom. I am in a wheelchair and we got a roll in shower room. The room was very spacious and easy to move around in. But when I took a shower this morning the whole bathroom floor was covered in water. My husband helped me to make sure the shower head never pointed out of the shower, but when we went to get out there was water covering the floor. Very scary for someone with a broken leg.
Carolyn
Carolyn, 1-night trip
2/10 Poor
The hotel is brand new and the staff don’t know how to do anything. I have stayed twice n the last two weeks and I have been double charged both times (still waiting for a refund). The bathroom was not clean (stains on toilet, hair in bed, room smelled like a barn). It was brutal both times. DO NOT STAY AT THIS HOTEL
Aaron
Aaron, 2-night trip
2/10 Poor
This is the second time I have stayed here and it has been a clown show both times. I was double charged each time and had to spend several hours getting the management to refund me.
The staff is very green and struggle doing the most basic tasks (checking a guest in for example). My last room was dirty (toilet had not been cleaned, hair in bed) and the room smelled like farm animal.
Traveling for work is hard enough as it is, this place adds needless frustration and discomfort. Stay somewhere else…
Aaron
Aaron, 2-night trip
8/10 Very good
Nice New Hotel, But Needs Better Staffing and Atte
The hotel itself is newly built and has potential, but our stay had several issues that need improvement.
When we arrived, the customer service clerk wasn’t able to help us because our reserved room hadn’t been cleaned. She didn’t know how to switch us into a different room, so we had to wait for another staff member to return and assist us. Thankfully, he was able to move us into a king-size room for the same price.
The room looked fine at first, but the shower wasn’t very clean—it had hair on the walls. Later, when we went to breakfast around 9:15, they were out of eggs and sausage. Initially, the staff member said there was no more sausage, but after about 10 minutes, eggs were brought out, and sausage followed 5 minutes later. To her credit, she seemed to be the only person working the front desk and breakfast that morning, which may explain the delays.
Other guests also seemed to be having issues with their room keys, and we had trouble getting into the hotel through the back door—it wouldn’t recognize our key cards, so we had to walk around to the front.
Overall, I usually enjoy Tru by Hilton properties, and I know this location is still new, but they definitely need to “tighten up ship.” A little more staffing, attention to cleanliness, and maintenance on the locks would go a long way toward making this location live up to the Hilton brand.
Cecilia
Cecilia, 2-night trip
10/10 Exceptional
Max
Max, 1-night trip
10/10 Exceptional
Shana
Shana, 1-night trip
10/10 Exceptional
jaime
jaime, 1-night trip
10/10 Exceptional
Leslie
Leslie, 1-night trip
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