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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Hotel with restaurant, near Berjaya Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Exterior
Lobby sitting area
Exterior
Check-in/check-out kiosk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
The price is CA $77
CA $87 total
includes taxes & fees
Jan 12 - 13 Jan 2025

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
Parking available
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (386)
The price is CA $99
CA $110 total
includes taxes & fees
Jan 5 - 6 Jan 2025
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About the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Jalan Alor - 8 min walk
  • Berjaya Times Square - 15 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Petronas Twin Towers - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Kuala Lumpur Pasar Seni Station - 15 min walk
  • Kuala Lumpur KTM Komuter Station - 20 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 13 min walk
  • Raja Chulan Station - 16 min walk

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

CitizenM Kuala Lumpur Bukit Bintang puts you in a great location, within a 15-minute walk of Berjaya Times Square and Jalan Alor. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also just a 5-minute drive from Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Guests traveling with a service animal must contact the property prior to arrival.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 24-hour business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Raised toilet seat
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar in shower
  • Roll-in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
  • Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
  • Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Prime location & enjoyable stay
Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Alexandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Arlene, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Cleanliness standards have fallen
Cleanliness standards have fallen drastically. Stayed here last year for a few nights on a business trip and loved it. Sadly, won’t stay again. Left after first night, didn’t stay for second - too filthy.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, good location
Great location at the bottom of Jalan Alor. There's also a bunch of cute hipster restaurants across the street. The imbi station (of the monorail) is pretty close if you want to hop on the monorail. A quick drive/easy walk to Chinatown. The staff are great. I was having trouble getting my phone to connect with their TV and she spent ages trying to fix it, until we determined that it was the TV's fault, so they moved me. I asked for somewhere to leave my bag (I had a 9pm flight home) and they held my luggage and also let me use a shower in the conference room area so I could freshen up before my flight.
Sara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Youming, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Atousa, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall, CitizenM is a standard brand globally, so there are no surprises. The location on this one was decent, right next to the street food market which is a must-go. Also many other places nearby to visit, metro is close by, center is not far. The thing that really was a minus was the cleanliness of the bathroom. We found a used plaster in the shower from the previous person that was just missed, which means it wasn’t really cleaned properly. Floor also looked a bit unclean, we had slippers on all the time. Other than that, up to all the standards citizenM has, not bad not amazing either. Prize was quite good for the dates we stayed, as well. Finally, another negative point was check-in. We arrived 2 hours after. He kin time and first we were told the room was not ready, but we were lucky that one room just got cleaned shortly after.
Efstathios, 3-night trip
Verified Expedia guest review

8/10 Very good

Property was centrally located and was in an excellent location and walkable to everything. The downside is picture on the website of the room I paid for was probably taken with a widelense camera, not quite accurate. It is extremely compact. The bathroom is extremely small and the sink is in the hall way. When you try to take a shower, it's rather hard to maneuver. I would return to this hotel because of the location but would definitely upgrade to a larger room if available, otherwise, the location does not make up for the compactness of the rooms.
Juliana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dona Satria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Free indoor parking. Modern. Nice decor.
Shuan Yee, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice place and spacious. Very helpful staff. Clean place.
Flora, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

amir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

NICK, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 3-night trip
Verified Expedia guest review

8/10 Very good

I like the deco of the hotel looks very chic and cosy. The bed are comfortable, room was nice and clean. Location of the hotel are superb! The only downside is the hotel crew…they need to be more friendly, helpful, customer service oriented and vibrant!
Noor Irdawati, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beng Cheong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short walk to Jalan Alor food street Very cool set up bedroom window to w garden view on high floor Tablet controls everything The whole design and vibe of hotel, lobby, etc is very good Safe in room Complimentary water
Rannie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

anything is good look new model...
BENG, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and affordable option. Rooms are tech led and convenient, although two adults can be a tight squeeze. Occasional issues with some of the TV channels but the facilities were overall excellent and great value for money. View of petronas towers and the huge bed itself were the main highlights. Located conveniently within bukit bintang with 2 supermarkets next door.
Zain, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff. Super modern rooms controlled by ipad, good style, clean, nice location next to night food market. Room size is best for 2 however unless there are larger options.
Stephen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is managed by courteous, accommodating staff. The library-themed lobby provides a peaceful ambience. Very clean as well.
Ruben, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hui Chuan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed for 3 nights which seemed just about right. The room was functional with all the required amenities, super clean and had a spacious bed. Location was great and very accessible to transport. We loved that you could cast to the TV and the happy hour drink specials were great. The staff were super friendly and professional.
Sanda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Solid
Paul, 1-night trip
Verified Expedia guest review