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Enjoy Santiago - Hotel del Valle

4.5 star property
Mountain hotel in Rinconada with spa and casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Enjoy Santiago - Hotel del Valle

Loft
Gastropub
Porch
Aerial view
Loft | Balcony
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free parking
  • Casino
  • Gym
  • Pool
  • Spa
  • Bar
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hotel Genova

Pool
Free breakfast
Free parking
Free WiFi
7.6 out of 10, Good, (28)
The price is CA $66
CA $66 total
includes taxes & fees
Dec 29 - Dec 30
Hotel Genova
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About the area

Map
Los Libertadores Km 53, Rinconada, Valparaiso, 2140000

What's nearby

  • Vina San Esteban - 4 min drive
  • Santa Teresa Sanctuary - 6 min drive
  • Santuario Teresa de Los Andes - 8 min drive
  • Termas El Corazón - 23 min drive
  • Vina Errazuriz - 44 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Enjoy Santiago - ‬12 min walk
  • ‪Restaurante Entre Parras - ‬7 min drive
  • ‪Restaurant Santerra - ‬20 min walk
  • ‪Restaurant Campanario de Auco - ‬6 min drive
  • ‪Jokers sport bar - ‬8 min walk

About this property

Enjoy Santiago - Hotel del Valle

Try your luck at the casino when you stay at Enjoy Santiago - Hotel del Valle in Rinconada. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or reflexology. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Casino
  • Full-service spa
  • 58 casino gaming tables
  • 1350 casino slot machines
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 24-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natura Village. Services include body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Blend - This gastropub specializes in sushi.
Santerra - This buffet restaurant serves lunch and dinner. Open daily.
360 - Onsite gastropub. Open daily.
La Barquera - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 88 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Frequently asked questions

Does Enjoy Santiago - Hotel del Valle offer free cancellation for a full refund?
Yes, Enjoy Santiago - Hotel del Valle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Enjoy Santiago - Hotel del Valle?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Enjoy Santiago - Hotel del Valle?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Enjoy Santiago - Hotel del Valle?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Enjoy Santiago - Hotel del Valle?
Yes, an airport shuttle is available. The charge is USD 88 per person one-way.
What are the check-in and check-out times at Enjoy Santiago - Hotel del Valle?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Enjoy Santiago - Hotel del Valle?
Yes, there's a casino, featuring 1350 slot machines and 58 gaming tables.
What is there to do at Enjoy Santiago - Hotel del Valle and nearby?
Enjoy Santiago - Hotel del Valle has a casino, a spa, and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Enjoy Santiago - Hotel del Valle?
Yes, Blend offers sushi.
Does Enjoy Santiago - Hotel del Valle have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Enjoy Santiago - Hotel del Valle have any outdoor private spaces?
Yes, every room features a balcony.

Enjoy Santiago - Hotel del Valle Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Marcelo Federico, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Fernando, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away, they do not honor expedia bookings
Alvaro, 1-night business trip
Verified Expedia guest review

4/10 Fair

Dirty place for a expensive hotel! Won't return
The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Sebastian, 2-night trip
Verified Hotels.com guest review

6/10 Good

The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Bennett, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brittani, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable for a fun night out, as the hotel is colocated with a casino
1-night romance trip
Verified Expedia guest review

8/10 Very good

Not bad, clean, comfortable, good service
We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay!
Dave, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional experience
Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Desiree, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Unless you're a casino high roller steer clear
Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.
Verified Hotels.com guest review

10/10 Exceptional

almost perfect
Air conditioning was not working properly, and pool could be cleaner.
Verified Expedia guest review

6/10 Good

Beautiful hotel, but very noisy
We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.
Verified Expedia guest review

10/10 Exceptional

Diamond in the Rough
Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.
Verified Orbitz guest review

8/10 Very good

Shame on Hotels.com - False Advertising
I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Loved this hotel
Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.
Verified Hotels.com guest review

10/10 Exceptional

Very good!
Very good !
Stevan Alex, 2-night trip
Verified Hotels.com guest review

6/10 Good

Micheli, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Boa pedida
Hotel muito bom, pena que a manutenção esta meio precária. mas o local eh muito lindo.
sergio e r, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Adria, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gostei do hotel com ressalvas dos colaboradores
Comprei dois dias separados, fiquei duas horas esperando ! Só deixam entrar no apto às 16 horas certinho. Gostei achei tudo ok, mas me Senti constrangida na saída do café da manhã HOJE. Uma moça de azul estava na saída e eu estava com UM SUSPIRO NA MÃO ( pois meus filhos queriam sair do restaurante) e peguei um para provar enquanto saia ! Ela fez eu jogar no lixo! Isso na frente da minha família e de outros hóspedes! Bem desnecessário! Vou ver como resolver essa situação quando chegar no Brasil ! Em geral os colaboradores grosseiros
Adria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfeito hotel
Ana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hermosa Infraestrutura.
La infraestructura es muy buena. La atención, principalmente en recepción, deja mucho espacio para la mejora. Los botones tienen mejor predisposición que algunas personas de recepción.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Genesis, 1-night trip
Verified Hotels.com guest review