Novotel Bangkok Platinum features a free kids' club and puts you just steps from Pratunam Market and Platinum Fashion Mall. Guests can be pampered with Thai massages at the spa, and THE SQUARE, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and nearby shopping. The property is just a short walk to public transportation: Ratchaprarop Station is 7 minutes and Chit Lom BTS Station is 11 minutes.
Languages
Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai
At a glance
Hotel size
288 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite
Free shopping center shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Supervised childcare (surcharge)
What to do
Yoga classes
Shopping
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (2906 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Shopping mall on site
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 80
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Portable shower seat
Visual fire alarm
Stair-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Dining
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 420 per person
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for THB 1600 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel
Frequently asked questions
Does Novotel Bangkok Platinum offer free cancellation for a full refund?
Yes, Novotel Bangkok Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Bangkok Platinum?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Bangkok Platinum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Bangkok Platinum?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Bangkok Platinum?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Novotel Bangkok Platinum and nearby?
Onsite recreation at Novotel Bangkok Platinum includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Bangkok Platinum also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Novotel Bangkok Platinum?
Yes, there are 2 onsite restaurants, featuring Thai cuisine and poolside dining.
What's the area around Novotel Bangkok Platinum like?
Novotel Bangkok Platinum is a short 7-minute walk from Ratchaprarop Station and 10 minutes' walk from CentralWorld Shopping Complex. Travelers say the area is walkable and good for shopping.
Novotel Bangkok Platinum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
Silvio
Silvio, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Dec 2024
RITESH
RITESH, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Bangkok Trip
Great location! To the right of the hotel are the modern upscale malls and to the left are the markets and wholesale clothing and accessories. Food markets, 7 11, money changers and massage pkaces all available within hotel area.
Sharifah
Sharifah, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Seth
Seth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Great Experience Once again!
We have been staying in Novotel Platinum for our last few trips and it never fail us. From room cleanliness, strategic location to various mall, breakfast in the hotel and services of all the staffs are superb. We will be back again for such great services.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Ong
Ong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Ang
Ang, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
enjoyable stay
wonderful stay, food excellent, staff friendly
betty
betty, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Lee C. Sandra
Lee C. Sandra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Perfect location and excellent staff at the front desk.
JOSEPHINE
JOSEPHINE, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Cheng Hian
Cheng Hian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Chee Peng
Chee Peng, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Celia
Celia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
merav
merav, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Dat
Dat, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Jasmine
Jasmine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Shahad
Shahad, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Service standards and the quality of the room is commendable. Only issue is there isn’t a short sheltered link to the hotel when it rains after Platinum Mall closes.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2024
Nice
TE
TE, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
12 Sep 2024
Ok
Yamashita
Yamashita, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
I like the location of the hotel the most . Very convenient to almost every places you want to go
Aurora
Aurora, 4-night family trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
I love that is close by anything especially shopping malls. But, I dont like the smell of muddy dirty water way next ro the hotel.