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Phoenix Legend Hotel

3.0 star property
Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

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Photo gallery for Phoenix Legend Hotel

Reception
Deluxe Double Room, Balcony, City View
1 bedroom, minibar, in-room safe, desk
Reception
Front of property
Located near Hanoi's historic heart, Phoenix Legend Hotel offers a tranquil retreat with dry cleaning and laundry services. Relax in the spa with a rejuvenating massage or aromatherapy treatment, then connect to free WiFi and indulge in local flavors at the restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CA $22
CA $25 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family With Window

Deluxe Family With Window

Deluxe Family With Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Double Room, City View

1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple with Window

1 bedroom, minibar, in-room safe, desk

Superior Quadruple with Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 469 reviews
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About the area

Map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Mỳ Phố - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪An Cafe - ‬1 min walk
  • ‪Loading T - ‬1 min walk

About this property

Phoenix Legend Hotel

Phoenix Legend Hotel puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in Thai massages, facials, or aromatherapy. This Art Deco hotel is also just a 5-minute drive from Hanoi Old Town Night Market and Hanoi Opera House.

Languages

Chinese (Mandarin), English, French, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free offsite parking within 1640 ft

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle service is offered for an extra charge of VND 357000 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts mobile payments and cash.

Also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Phoenix Legend Hotel offer free cancellation for a full refund?

Yes, Phoenix Legend Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Legend Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Phoenix Legend Hotel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Phoenix Legend Hotel?

Yes, an airport shuttle is available. The charge is VND 357000 per vehicle roundtrip.

What are the check-in and check-out times at Phoenix Legend Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-out is available.

What is there to do at Phoenix Legend Hotel and nearby?

Phoenix Legend Hotel has spa services.

Are there restaurants at or near Phoenix Legend Hotel?

Yes, there's an onsite restaurant.

What's the area around Phoenix Legend Hotel like?

Phoenix Legend Hotel is in Old Quarter, a short 7-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Phoenix Legend Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff

Reviews

6/10 Good

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Steven paul, 2-night trip

8/10 Very good

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Nelly, 4-night trip

6/10 Good

To eat breakfast, you have to walk to other location, and the food were limited
Diem, 4-night trip

10/10 Exceptional

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

6/10 Good

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
David, 3-night trip

2/10 Poor

DO NOT, UNDER ANY CIRCUMSTANCE, STAY AT THIS DISGUSTING PROPERTY. THE HEAVY SET GUY MANAGING THE PROPERTY IS EXTREMELY RUDE AND WILL TRY TO RIP YOU OFF. LOOK AT THE OTHER REVIEWS OF STAFF STEALING FROM GUESTS. After an extremely long transcontinental flight, we were very tired but excited about our family trip back to Vietnam. As soon as we walked in, the fat f*ck running this extremely dirty and run down hotel tried to scam us into paying extra for breakfast and showed a bogus document from Expedia stating that we booked our stay for only 3 guests. Even after I showed him my receipt from Expedia, clearly showing 5 guests he insisted that we were in the wrong. We actually own rental property and use Expedia so I knew immediately he was lying and fabricated a fake document. After I threatened to cancel my reservation and give him a bad review, he finally shut his big mouth. When we finally got up to our room, we immediately noticed it was absolutely filthy, super run down, black mold everywhere and the bathroom door didn’t even close all the way which means no privacy when showering. We had to book another hotel late at night and pay double the normal price. My wife and children are Vietnamese and lived in Vietnam for many years so we know what to expect and this was not even close to a one star experience. My photos back up all my claims so if these clowns try to respond with a denial, you know what the truth is. We are filing an official complaint with Expedia
Michael, 1-night trip

2/10 Poor

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Teddy, 3-night trip

6/10 Good

저렴하게 지내기 좋은 호텔

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.
CHANGHUN, 5-night trip

10/10 Exceptional

Eduardo, 1-night trip

8/10 Very good

広い部屋と便利な立地

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。
1-night trip

8/10 Very good

Mikael, 4-night trip

10/10 Exceptional

Väldigt bra hotell
Reza, 4-night trip

10/10 Exceptional

Bra
Reza, 4-night trip

10/10 Exceptional

Reza, 2-night trip

4/10 Fair

shaneze, 4-night trip

8/10 Very good

-
Go, 3-night trip

8/10 Very good

Omgeving is ideaal, genoeg eet tentjes en heerlijk!
Roy, 5-night trip

10/10 Exceptional

jun, 2-night trip

2/10 Poor

Le pire hôtel à Hanoi en trois ans

Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Rene, 3-night trip

8/10 Very good

ハノイ大教会のすぐ近く、小さなホテルやローカルのレストランや土産物屋が大変多く居心地の良い場所にあるホテルです。間口の狭い建物ですが手入れの良い趣のある部屋のホテルです。朝食はすぐ近くのグループのホテルのレストランに案内されました。
noriaki, 4-night trip

6/10 Good

저렴하고 오래된 호텔

직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다
SANGSOO, 3-night trip

10/10 Exceptional

Jätte bra
Reza, 1-night trip

2/10 Poor

Edmund, 4-night trip

8/10 Very good

ホテルスタッフは英語で対応が可能で、必要な説明は可能である。また、場所は賑やかな場所にあり、食事や買い物にも便利である。
song, 2-night trip

8/10 Very good

Good Value, great staff.

Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
1-night trip