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The Hanoi Club Hotel & Residences

4.0 star property
Family-friendly hotel with spa, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hanoi Club Hotel & Residences

Golf
Outdoor pool
Lobby sitting area
Exterior
Superior Twin Room, 2 Single Beds (City View)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Casino
  • Airport transfer
  • Gym
  • Spa
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is CA $84
CA $98 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Double Room, Lake View

Premier Double Room, Lake View

Premier Double Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, Lake View

Premier Twin Room, Lake View

Premier Twin Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - unspecified
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - unspecified
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (City View)

Superior Twin Room, 2 Single Beds (City View)

Superior Twin Room, 2 Twin Beds (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - unspecified
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (3075)
The price is CA $98
CA $113 total
includes taxes & fees
Jan 12 - 13 Jan 2025
Hanoi Royal Palace Hotel 2
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About the area

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Quan Chuong Gate - 3 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • Hoan Kiem Lake - 4 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 20 min drive
  • Hanoi Railway Station - 5 min drive
  • Hanoi Gia Lam Station - 7 min drive
  • Hanoi Long Bien Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ốc 66 - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Hải Sản Hương Lan - Nghi Tàm - ‬5 min walk
  • ‪Bánh cuốn nóng Hồ Tây 34 Yên Phụ - ‬4 min walk
  • ‪Duy Trí Café - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences features a casino and puts you just steps from West Lake. Guests can relax at the steam room, work out at the fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool, a children's pool, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free covered onsite valet parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Pro golf lessons
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf driving range on site
  • An outdoor pool
  • Casino
  • Full-service spa
  • Golf pro shop on site
  • Casino slot machine
  • 2 outdoor tennis courts
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Refundable deposits

  • Deposit: VND 1000000 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle service is offered for an extra charge of VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Business center
  • Casino
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Swimming pool
  • Tennis courts

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Hanoi Club Hotel & Residences?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is VND 660000 per vehicle one-way.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Hanoi Club Hotel & Residences also has a casino and a steam room.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an onsite restaurant.
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Ken, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Houa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Très bien
Guy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with lake front. Good breakfast and friendly staff.
Timothy, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Louis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amera, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nuwan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Valerie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Wayes, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
Overall, a nice stay and good value for all amenities available. Staff was nice and most helpful. Nice to see renovations counting as updating is required.
Ronald, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Johnny, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I recently stayed at Hanoi Club and Residence for 9 nights, paying a premium for what I expected to be a four-star experience. Unfortunately, the hotel's location in a narrow alley proved to be inconvenient, as taxis, cars, and buses struggled to pick up guests. The crowded, narrow streets filled with motorbikes made walking around feel unsafe. Moreover, I was disappointed by the unprofessionalism of the staff and management. Their lack of manners and disregard for guests' comfort was evident throughout my stay. I was asked to check the room for a hairdryer without them inspecting it properly first. However, upon checking, the hairdryer was indeed in the room. This lack of attention to detail was concerning and not what I would expect from a hotel of this caliber.
Zuhra, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, very clean with great service
Thi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay overall other than accessibility.
Teresita, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel by the lake
Friendly staff. Room and bathroom are spacious and clean. good breakfast buffet, Not walking distance from Old quarters but easy access by taxi. Cost around 50K VND (approx. $2),
Rakesh, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
John, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sonia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch
Verified Expedia guest review

10/10 Exceptional

Very comfortable and convenient!
Sonia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Mark, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are super helpful and the front desk ladies speak excellent english. Also, the rooms and property are beautiful.
Michael, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Atlantis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful !!!!
Great service
john, 2-night trip
Verified Hotels.com guest review