Verified review
10/10 Exceptional
Xinyi
Nov 14, 2026
I had an exceptional stay at Na U Hotel and would highly recommend it to anyone looking for a place to stay in Chiang Mai's old town.
The hotel is very new and tucked away in a quiet part of the old town. I booked a 'Superior Twin Room with Bathtub', and the room was spacious and spotlessly clean, with a comfortable firm bed and pillows, a bathtub and excellent shower water pressure.
The reception staff were warm, friendly and incredibly helpful throughout my stay. I especially appreciated the complimentary luggage storage service, which allowed me to leave my luggage at the hotel while travelling outside the Chiang Mai city area for a few days. It was such a convenient and thoughtful service!
There's a 7-Eleven about a 3–5-minute walk away, and Greenery Home Thai Massage is just across the road. The only minor downside is that dining options within the immediate vicinity are somewhat limited. However, this wasn't a major inconvenience given how easy it was to get around via Grab.
Overall, I really enjoyed my stay at Na U Hotel and would happily stay here again on my next visit. Between the comfortable room and genuinely lovely hospitality, it was a wonderful little home away from home during my time in Chiang Mai :)
