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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi E Central Hotel, Hanoi

4-star4 stars
Great for familiesThis property has good facilities for families.
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000, Vietnam

4-star hotel with 1 restaurants, connected to a shopping center, near Hoan Kiem Lake
  • Free full breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Very helpful front desk staff, able to assist with tours as well reloading your cell…Feb. 13, 2020
  • The staff have been amazing! They had our rooms ready within a short period of arrival…Oct. 17, 2019

Hanoi E Central Hotel, Hanoi

from $45 CAD
  • Superior King Room without Window
  • Deluxe Room
  • Panoramic Suite
  • Family Room

What’s around Hanoi E Central Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Opera House - 11 min walk
  • Hanoi Old City Gate - 11 min walk
  • Thang Long Water Puppet Theatre - 3 min walk
  • Ngoc Son Temple - 5 min walk
  • St. Joseph's Cathedral - 13 min walk
  • Dong Xuan Market - 16 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 28 min walk
  • Hanoi Gia Lam Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Bar/lounge
  • 24-hour room service
  • Refrigerator in a common area
Things to do
  • Free use of nearby fitness center
  • Spa services on site
  • Bicycle rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cha Ca Lang restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Hanoi E Central Hotel, Hanoi’s small print

Also known as

  • E Central Hotel
  • Hotel Elegance Emerald Hanoi
  • E Central Hotel
  • Hanoi E Central
  • Hanoi E Central Hotel Hotel
  • Hanoi E Central Hotel Hanoi
  • Hanoi E Central Hotel Hotel Hanoi
  • Hanoi E Central
  • Elegance Emerald Hotel
  • Elegance Emerald Hotel Hanoi
  • Emerald Hanoi
  • Hanoi Elegance Emerald
  • Hanoi Elegance Emerald Hotel
  • Hanoi Emerald Elegance Hotel
  • Hanoi Emerald Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge

Rollaway beds are available for VND 480000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 912000 per vehicle (roundtrip, Maximum occupancy 2)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.8 From 222 reviews

Exceptional 10.0
The best customer service I have ever had
We thoroughly enjoyed our stay at Hanoi E Central. The thing that stood out the about our stay here was the level of customer service. It was easily the best we have ever experienced. Before we arrived we were contacted through WhatsApp(since we do not get travel cell phone plans), they greeted us and inquired about our arrival time and offered to provide us with transportation. When we arrived we were warmly greeted by the staff and provided with some fresh fruit and welcome beverages. During our stay in Hanoi we has several questions for the front desk staff. They had strong English proficiency, were very knowledgeable, and eager to help. If there was anything they did not know they wrote it down, researched it, and then provided you with the information next time they saw you, or sent the information to you throught WhatsApp. The hotel is well located, clean, and classy. The on site restaurant was small, but had very good breakfasts. They had a small buffet spread, but they would make eggs Benedict, omlets, pho, and others to order. Everything about our stay was enjoyable, the customer service most of all. We will definitely stay here again next time we visit Hanoi.
ca2 night family trip
Exceptional 10.0
Great stay at a great hotel
Sandra, ca5 night romance trip
Very Good 8.0
Winter 2020
Service was excellent! Rooms and bathrooms were a little small, but good location to see the sights of old town and the French Quarter. Restaurant was good, but breakfast menu is limited. Noticed some mildew and floor very slippery in shower, otherwise would have given it 5 stars.
Elizabeth, vn7 night family trip
Exceptional 10.0
Great choice in central Hanoi
Great location and super nice staff. Room was nice and cosy!
Jerome, vn4 night trip
Exceptional 10.0
The staff is really nice and helpful. The rooms are clean and comfortable. We had an excellent time there and would gladly come back again
jinseok, kr3 night family trip

Hanoi E Central Hotel, Hanoi

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