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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Serene Boutique Hotel & Spa, Hanoi

4-star4 stars
Great for familiesThis property has good facilities for families.
16-18 Bat Su, Hanoi, Vietnam

4-star hotel with spa, near Dong Xuan Market
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Nice stayJan. 2, 2020
  • Amazing stay! Everything was great - location, room, staff, and breakfast!Dec. 17, 2019

Serene Boutique Hotel & Spa, Hanoi

from $44 CAD
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

What’s around Serene Boutique Hotel & Spa, Hanoi

Top spots nearby

Recommended by this property

  • Hanoi Old Town Night Market (4-minute walk)
  • Dong Xuan Market (5-minute walk)
  • Thang Long Water Puppet Theatre (7-minute walk)
  • St. Joseph's Cathedral (7-minute walk)
  • Train Street (8-minute walk)
  • Hoan Kiem Lake (8-minute walk)
  • Ho Chi Minh Mausoleum (14-minute walk)
  • Long Bien Bridge (15-minute walk)
  • Hanoi Opera House (15-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 24-hour room service
  • Water dispenser
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily.

Serene Boutique Hotel & Spa, Hanoi’s small print

Also known as

  • Serene Boutique Hotel Hanoi
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Legacy Old Quarter Hotel
  • Hanoi Legacy Hotel Bat Su Street
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 571 reviews

Exceptional 10.0
Great experience!
Staff was very friendly and professional. Room was very nice and clean. Had to leave early for a tour the next day prior to when the breakfast opened and the staff was very accommodating to allow me to go for breakfast earlier to ensure I got something to eat. Overall very nice, would definitely stay here again!
Celine, ca1 night trip
Exceptional 10.0
Amazing service and location
This hotel is well located. The room was great and extremely comfortable. The service was exceptional.
ca1 night romance trip
Exceptional 10.0
Cute rooms, comfortable bed and the staff was so kind and helpful. Nice breakfast buffet too. Only negative is that the doors were thin, could hear everything in the hallway.
scott, us3 night trip
Very Good 8.0
I stayed here two nights on my trip, on the first night and last night. This hotel is in a great location and the staff are very helpful. The rooms are spacious and tidy. Breakfast was simple but the quality was good.
kr1 night trip
Good 6.0
One night in Hanoi en route to airport
Staff was great - very helpful and quick to respond. Breakfast was good. Room smelled musty and the AC never fully cooled and dehumidified our room. Soaps were not great. Complimentary fruit came with coffee and water in room - very nice. Great location - just a few blocks from night market and many other fun things.
us1 night family trip

Serene Boutique Hotel & Spa, Hanoi

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