John Paul II - Balice Airport (KRK) - 25 min drive
Turowicza Station - 7 min drive
Wieliczka Station - 12 min drive
Kraków Główny Station - 23 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 1 min walk
Karmello Chocolatier - 1 min walk
Pijana Wiśnia - 2 min walk
Smak Ukraiński - 2 min walk
Lajkonik - 1 min walk
About this property
Hotel Santi
Hotel Santi offers a fantastic location, putting you just a 5-minute walk from Royal Road and Main Market Square. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This boutique hotel is also within a short drive of Oskar Schindler Factory and Wawel Castle.
Languages
English, Polish
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (PLN 100 per day)
Onsite parking limited
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Home comfort
Heating
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 69 for adults and PLN 69 for children
Airport shuttle service is offered for an extra charge of PLN 113 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per day
Parking
Self parking costs PLN 100 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków
Frequently asked questions
Does Hotel Santi offer free cancellation for a full refund?
Yes, Hotel Santi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santi?
Yes, pets are welcome, with a limit of 2 total. There's a charge of PLN 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Santi?
Yes. Self parking costs PLN 100 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Santi?
Yes, an airport shuttle is available. The charge is PLN 113 per vehicle one-way.
What are the check-in and check-out times at Hotel Santi?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Santi?
Yes, there's an onsite restaurant.
What's the area around Hotel Santi like?
Hotel Santi is in Kraków Old Town, a short 1-minute walk from Royal Road and 4 minutes' walk from Main Market Square.
Hotel Santi Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staffRoomLocationSquareBreakfastOld townBedRestaurantBarAir conditioning
What guests liked
Breakfast was delicious and offered a good variety, with hot options cooked to order. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
7 Nov 2024
Stay Here!
Amazing hotel in old town Krakow with amazing service and secure parking.
Karen
Karen, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2024
Luisa
Luisa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Philip
Philip, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Magdalena
Magdalena, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Great location and wonderful staff
Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean.
We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Coree
Coree, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Great location- right by Rynek Główny.
Elzbieta
Elzbieta, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Timothy
Timothy, 1-night family trip
Verified Expedia guest review
6/10 Good
23 Jul 2024
Bardzo dobra lokalizacja
Agnieszka
Agnieszka, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
Fredrik
Fredrik, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2024
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Brian
Brian, 5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Jul 2024
Pablo
Pablo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 Jul 2024
Nathan
Nathan, 5-night trip
Verified Expedia guest review
4/10 Fair
2 Jul 2024
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Paula
Paula, 2-night romance trip
Verified Expedia guest review
6/10 Good
3 Jun 2024
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Malgorzata
Malgorzata, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
Webster
Webster, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
9 May 2024
Hotel Santi
Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Amy
Amy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Apr 2024
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Phillip
Phillip, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 Apr 2024
Good location
Great location but be aware of street noise, room could do with an upgrade
Eavan
Eavan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Mar 2024
Giles
Giles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2024
The staff was so kind and helpful!! We are going back to stay for sure!
David
David, 2-night romance trip
Verified Expedia guest review
8/10 Very good
5 Feb 2024
Tayler
Tayler, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2023
Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc.
One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.
Wayne
Wayne, 4-night romance trip
Verified Expedia guest review
8/10 Very good
11 Dec 2023
The hotel was in such a great location. We were on the top floor, so in the eaves. Room was incredibly spacious, and had a lovely lounging area.
Trams are a bit loud but you get used to it and the hotel did provide ear plugs but I didn't need them.
Breakfast was lovely too