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All properties in Quebec, Quebec, Canada
1 room, 2 adults

Château Fleur de Lys - L'HOTEL, Quebec

3.5-star3.5 stars
15 avenue Sainte-Geneviève, Quebec, QC, G1R 4A8, Canada

City-center hotel within walking distance of Parks Canada's Dufferin Terrace
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Loved the coziness of the hotel! Good location, friendly staff and stylish rooms! Feb. 2, 2020
  • Lovely stay, nice touches, and friendly service. Oct. 25, 2019

Château Fleur de Lys - L'HOTEL, Quebec

from $137 CAD
  • Guest room (private bathroom outside the room)
  • Standard Room, 1 Double Bed
  • Thematic Room, 1 Queen Bed
  • Suite Junior, 2 Queen Beds
  • Suite Florence A. White, 1 King Bed
  • Suite Junior

What’s around Château Fleur de Lys - L'HOTEL, Quebec

Landmarks

  • In Old Quebec
  • Ursulines de Quebec Museum - 3 min walk
  • Parks Canada's Dufferin Terrace - 6 min walk

Getting around

  • Jean Lesage Intl. Airport (YQB) - 16 min drive
  • Quebec Palace Station - 14 min walk
  • Quebec Sainte-Foy Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1876
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Château Fleur de Lys - L'HOTEL, Quebec’s small print

Also known as

  • Ch teau Fleur Lys L'HOTEL
  • Château Fleur Lys L'HOTEL
  • Château Fleur de Lys L'HOTEL
  • Chateau Fleur De Lys L'hotel
  • Château Fleur de Lys - L'HOTEL Hotel
  • Château Fleur de Lys - L'HOTEL Quebec
  • Château Fleur de Lys - L'HOTEL Hotel Quebec
  • Ch teau Fleur Lys L'HOTEL Hotel
  • Ch teau Fleur Lys L'HOTEL Hotel Quebec
  • Ch teau Fleur Lys L'HOTEL Quebec
  • Au Chateau Fleur De Lys Hotel Quebec City
  • Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City
  • Château Fleur Lys L'HOTEL Hotel Quebec
  • Château Fleur Lys L'HOTEL Hotel
  • Château Fleur Lys L'HOTEL Quebec

Policies

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property is licensed under an applicable law. Property Registration Number CITQ Nº062064

Optional extras

Self parking costs CAD 26 per night with in/out privileges

Continental breakfast is offered for an extra charge of CAD 13.5 for adults and CAD 13.5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Château Fleur de Lys - L'HOTEL, Quebec

  • Does Château Fleur de Lys - L'HOTEL offer free cancellation for a full refund?
    Yes, Château Fleur de Lys - L'HOTEL does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Château Fleur de Lys - L'HOTEL?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Château Fleur de Lys - L'HOTEL?
    Yes. Self parking costs CAD 26 per night. Parking spots may be limited.
  • Are pets allowed at Château Fleur de Lys - L'HOTEL?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Château Fleur de Lys - L'HOTEL?
    You can check in from 3 PM to 9:30 PM. Check-out time is 11 AM.
  • What is there to do near Château Fleur de Lys - L'HOTEL?
    Recommended spots to visit include Ursulines de Quebec Museum (3-min walk) and Parks Canada's Dufferin Terrace (6-min walk).

Recent reviews

Superb 9.2 From 274 reviews

Fair 4.0
Needs professional decoration.
We were disappointed with what they had done to what could have been a magnificent property. The main breakfast/lounge room on the ground floor was decorated in a horrendous 60's kitsch style that destroyed the beautiful lacework ceiling and carved fireplace. Totally out of place and a blemish on the building. Our room was on the ground floor and had been renovated very cheaply. The tiny 5' by 7 ft closet sized bathroom was not adequate for two and it was decorated with the cheapest tiles and fixtures including a 5ft bath with a broken spigot that had been caulked into place. The tiny bathroom mirror was the only one in the room. No tea making facilities in the room but tea and coffee was supposed to be freely available but they never had milk while we were there. The wall dividing our room from another was badly constructed because we could hear every word uttered by the couple in there and were awakened by very load snoring on both nights. All doors, including our main door were hard to close and in need of repair. Throughout the property are knick knacks that are newer in style and not appropriate to the vintage of the property. The beautiful carved staircase was marred by a horrible 60's style orange plastic "chandelier" for example. Our friend on the third floor fared better with a normal size bathroom but they had absolutely no storage except for a hat rack! On the plus side, the beds were comfortable and the location was great.
Merv, ca2 night trip
Very Good 8.0
The hotel is very nice and clean and modern. The bathroom was so small it was hard shower or do anything ...
Gail, ca1 night romance trip
Exceptional 10.0
Old Quebec Charm
We visited Quebec City at the end of February for a romantic getaway and stayed in the suite at Château Fleur de Lys and it was amazing! Beautiful hotel, well decorated, great service, and the location was right in the hart of Old Quebec, it was perfect!
Casey, ca2 night romance trip
Exceptional 10.0
The hotel is gorgeous, excellent location. The heater (it's winter) super dried the room so if you're sensitive to that, keep that in mind.
ca1 night romance trip
Very Good 8.0
Right in the action
Great location, steps from everything. Make sure you reserve your parking spot, as that can be a royal pain if you are arriving by car. Rooms are nice clean and quirky. Staff was very kind and extremely accommodating.
Erik, ca2 night romance trip
Very Good 8.0
Wonderful stay
The hotel is in a very nice area, very close to everything. We were pleasantly surprised by having access to a terrace on the roof. The room had everything one needs for a short stay. Definitely recommend having a breakfast in a breakfast room....it’s so pretty and croissants are the best:)
ca2 night romance trip
Exceptional 10.0
Great location! Friendly and helpful staff! Clean! Comfortable! Everything I look for when traveling! Would recommend this hotel to other travelers!
Sean, ca2 night family trip
Very Good 8.0
Beautiful period hotel but wifi is poor
ca4 night romance trip
Exceptional 10.0
Beautiful hotel and well located
Everything was perfect from the moment we walked in. I had booked the Dior suite for a romantic early February get away for my girlfriend and I. The front desk helped us find parking nearby then showed us to our room on the 3rd floor. Room was very clean, updated as well as very comfortable. It's located a stone throws away from the Chateau Frontenac and amazing views on the Saint Lawrence river. It's a short walk from all the Beutiful shops and restaurants Quebec City has to offer. We had a great stay, I would recommend in a heart beat.
Pierre, ca2 night romance trip

Château Fleur de Lys - L'HOTEL, Quebec

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