SureStay Plus Hotel by Best Western Niagara Falls East

Property class: 2.5
Hotel convenient to Fashion Outlets of Niagara Falls

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When you stay at SureStay Plus Hotel by Best Western Niagara Falls East, you'll be within a 10-minute drive of Niagara Falls State Park and Fashion Outlets of Niagara Falls. Free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM. Also, Clifton Hill and Fallsview Indoor Waterpark are within a short drive. Fellow travelers like the helpful staff and breakfast.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
The current price is CA $91
CA $104 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304

What's nearby

  • Evening Star Concert Hall - 3 min walk - 0.3 km
  • Niagara Aerospace Museum - 18 min walk - 1.5 km
  • Fashion Outlets of Niagara Falls - 5 min drive - 4.0 km
  • Niagara Falls State Park - 13 min drive - 12.3 km
  • American Falls - 16 min drive - 12.7 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 2 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 31 min drive
  • Niagara Falls Station - 9 min drive
  • Niagara Falls Station - 16 min drive
  • Niagara Falls Station - 21 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪SUBWAY - ‬4 min drive
  • ‪Olive Garden - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk
  • ‪Duff's Famous Wings - ‬13 min walk

About this property

SureStay Plus Hotel by Best Western Niagara Falls East

  • When you stay at SureStay Plus Hotel by Best Western Niagara Falls East, you'll be within a 10-minute drive of Niagara Falls State Park and Fashion Outlets of Niagara Falls. Free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM. Also, Clifton Hill and Fallsview Indoor Waterpark are within a short drive. Fellow travelers like the helpful staff and breakfast.

At a glance

CHECK-IN
3:00 p.m.
CHECK-OUT
11:00 a.m.

Hotel size

    • 69 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised
    • Off-leash area available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Breakfast
Building
Rides
Value

Reviews

Verified review

6/10 Good

Just an average hotel for the Buffalo area. Continental breakfast was good.
Verified review

10/10 Exceptional

Staff was really kind. Breakfast was a basic hot breakfast, but good. It’s near a lot of shops and restaurants. The only issue we had was connecting to WiFi, but that might have been user error.
Verified review

10/10 Exceptional

Staff very helpful, very clean rooms, breakfast could've been a little better. All in all, very pleasant, and extremely close to everything you need 💖
Verified review

8/10 Very good

very convenient location. well lit parking seemed safe. outstandingly helpful staff.. very clean. this is a somewhat older property but clean. our room had little floor space, but was very economical. again, limited breakfast choices, but an economical place.
Verified review

4/10 Fair

We unfortunately elected to leave this hotel shortly after arrival. There was a smoky/musty smell in the hallways which became very strong when we got into our room. The odor made me feel unwell and I didn't feel like I could comfortably sleep there. I suspect the hotel used to be smoker-friendly, though our room was listed as non-smoking. The gentleman at the front desk was courteous and offered to move us to a new room, but after a very long day of travel we didn't want to play room roulette. We moved to another hotel nearby and found it to be more fresh and comfortable.
Verified review

8/10 Very good

It was clean, the bed was comfortable.
Verified review

4/10 Fair

The goodish: The room was fairly clean. The bed was fairly comfortable. There's DARNED good pizza at Buzzy's, about a mile toward I-90. The bad: I requested a ground floor room because my dog is spooked by elevators. Instead I got a third floor room - the top floor - and had to repeatedly go up and down two flights of stairs with her on a leash. Gee, thanks. The breakfast? Yeah, it was there: greasy sausage and rubbery eggs. And there was no hot coffee at 6:15 AM, just a batch of cold stuff left over from the day before (and not even a microwave to reheat it). The neighborhood can best be describes as "sketchy." The Ugly: desk staff, when you could find them, were glued to their phones instead of waiting on people. The whole place reeked of that deodorizer that bad hotels use to cover up dirty carpets and whatever other sins are there.
Verified review

10/10 Exceptional

Was nice location and friendly staff!
Verified review

10/10 Exceptional

Great room. Price is good for the room. Breakfast is great
Verified review

10/10 Exceptional

Wonderful friendly staff, clean property and good breakfast
Verified review

10/10 Exceptional

Clean nice room. Great, hot breakfast. Will come back.
Verified review

10/10 Exceptional

Great place, very friendly staff. The room was super clean and the bed was comfortable. Due to the storm, me and my friend just stayed in the room and watched movies. We had the best time!
Verified review

10/10 Exceptional

Awesome location, affordable, great free breakfast, very cool staff, nice place, thank you!!!
Verified review

4/10 Fair

The staff was nice and helpful. The room was semi clean! The in-room coffee maker hadn't been cleaned in some time! A prior guest left a coffee pod in the water reservoir and mold was beginning to form! The hotel is located across the street from a crack motel with undesirable individuals walking around all hours of the night! Breakfast was horrible! As for breakfast; it was horrible! the first morning we went to get food, the scrambled eggs were disgusting (made from powder), the sausage looked like they were about 3 days old (dried out and very hard), the waffle makers were dirty. Needless to say, we went out to breakfast for the remainder of our stay!!! I do not recommend staying at this place...
Verified review

10/10 Exceptional

Everything was amazing my family had a wonderful time.
Verified review

10/10 Exceptional

Great for my family, I had my dog with us and the green area outside served us well. Staff is friendly and room was clean!
Verified review

10/10 Exceptional

The Staff were very friendly and made my accommodations for my ESA so easy.
Verified review

8/10 Very good

Was clean and the staff was friendly.
Verified review

8/10 Very good

Family friendly ,clean room
Verified review

10/10 Exceptional

It was a peaceful stay.
Verified review

10/10 Exceptional

We had a good stay. We would stay here again. Easy to get to from Niagara Falls park.
Verified review

10/10 Exceptional

Friendly staff, easy parking
Verified review

6/10 Good

clean, friendly staff, rooms & bed too small
Verified review

10/10 Exceptional

It was great for my family and my pet!
Verified review

10/10 Exceptional

The staff was kind and helpful. Rooms were clean and provided just what we needed.