4/10 Fair
Feb 25, 2025
Wouldn’t stay again it’s gross
The first room was terrible. Hot Hotels.com shows all these nice balcony rooms. Then they stick us in this room with the window to the hallway. So we asked for an upgrade and how much it would cost. They told us an extra $10 a night. We said fine which got us a room with a balcony. Great. The shower was absolutely disgusting. It may feel dirty being in the shower. You couldn’t use the safe. The room was just kind of generally dirty. The bed had burn holes in it and a couple of. I’m sure they were dead. Bugs but bugs. I know there’s bugs in tropical countries, but not right after you. Clean the bed. We spent an entire day, searching other hotel rooms to see what we could get Because we were just grossed out by the condition of the hotel. The buffet/restaurant/bar was never open. It was only open for breakfast and then they close the doors at 10:30 and it was in general. Just probably one of the worst hotels I’ve stayed at so far.




ashley
ashley, 2-night trip
Verified Hotels.com guest review