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citizenM London Bankside

4.0 star property
Boutique hotel with restaurant, near Tate Modern

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Bankside

Meeting facility
Lobby sitting area
King Room
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front-desk safe
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
The price is CA $205
CA $246 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
citizenM Tower of London
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9.2 out of 10, Wonderful, (1449)
The price is CA $205
CA $246 total
includes taxes & fees
Nov 24 - Nov 25
citizenM Tower of London
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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 15 min walk - 1.3 km
  • St. Paul's Cathedral - 15 min walk - 1.3 km
  • London Eye - 4 min drive - 1.8 km
  • Tower of London - 4 min drive - 2.0 km

Getting around

  • London City Airport (LCY) - 32 min drive
  • Stansted Airport (STN) - 47 min drive
  • Luton Airport (LTN) - 50 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Leon - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be in a great location, within just a 10-minute walk of Tate Modern and Borough Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of The Shard and London Bridge. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukrainian

At a glance

Hotel size

  • 192 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late check-out can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Cashless transactions are available.
State tax ID - 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?
Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Bankside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Bankside?
Sorry, there's no onsite parking at citizenM London Bankside.
What are the check-in and check-out times at citizenM London Bankside?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at citizenM London Bankside and nearby?
Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).
Are there restaurants at or near citizenM London Bankside?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM London Bankside like?
CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 10 minutes' walk from The Shard. Travelers say the area is walkable and good for shopping.

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

RoomService staffLocationBedBreakfastBarAmbienceCoffeeShowerLobby

What guests liked

  • Breakfast was fantastic, with a great selection and quality options. (13 reviews)
  • The property's food and drink options were cooked to order and received high praise for their quality and variety. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Stephen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alistair, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, cool little capsule room which was a good size and comfy. The only complaint is the lack of any facility to make tea or coffee, either in the room, in a tea bay on the floor
Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SAM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheuk Chi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me and my husband stayed 1 night. It was perfect for what we needed. Very pleasant, helpful staff at reception. Room was clean and tidy and towels and soaps were available and clean in the room. Used the bar in the evening and the staff were smashing. Very polite and just lovely. Thank you for a very good stay. We opted not to eat and so cannot comment on food or use of high chairs.
Sally, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kate, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ian, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brad, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Dianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trendy Hotel, Close to so much
Great, trendy hotel, right near the Tate Modern, and close to so many attractions all within walking distance or a quick trip on the underground.
Aleksandra, 3-night trip
Verified Hotels.com guest review

8/10 Very good

beverley, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

There are no affordable big hotels in London, but this one did a great job. While it was small it was well appointed and comfortable. Staff were amazing. I twisted my ankle during my time there and the staff were great providing me with bags of ice twice a day. I couldn't have been better taking care of
Sharon, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Cindi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

zara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
simon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location for art lovers Tate modern museum and foodies Borough Markets. Hotel was relaxed, clean, modern and staff friendly and helpful
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Livia Raluca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wanda, 2-night trip
Verified Hotels.com guest review