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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Elegant Suites Westlake, Hanoi

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • DVD player
  • Microwave
10B Dang Thai Mai Street, Tay Ho District, Hanoi, Vietnam

Luxury apartment with fireplace, near Syrena Shopping Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • DVD player
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
Room
Great room
Amenities
Great amenities
Food
Food is all right

Elegant Suites Westlake, Hanoi

from $109 CAD
  • Studio, Garden View
  • Apartment, 1 Bedroom, Garden View
  • Apartment, 2 Bedrooms, Garden View
  • Apartment, 3 Bedrooms
  • Apartment, 4 Bedrooms, Lake View

What’s around Elegant Suites Westlake, Hanoi

Landmarks

  • In Quảng An
  • Syrena Shopping Center - 7 min walk
  • West Lake - 8 min walk
  • Tran Quoc Pagoda - 36 min walk
  • Presidential Palace - 2.6 mi / 4.1 km
  • Ta Hien Street - 3.3 mi / 5.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 27 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 15 min drive
  • Hanoi Van Dien Station - 17 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Size

  • 135 apartments
  • Arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Extended parking *

Offsite

  • Free area shuttle within 5 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Vietnamese.

At the aparthotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Playground on site
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Vietnamese

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
  • Separate dining area
  • Number of living rooms 1
  • Balcony
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Elegant Suites Westlake, Hanoi’s small print

Also known as

  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake Aparthotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Extended parking is available for an extra charge

Rollaway beds are available for USD 25.0 per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Elegant Suites Westlake, Hanoi

  • Does Elegant Suites Westlake offer free cancellation for a full refund?
    Yes, Elegant Suites Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Elegant Suites Westlake?
    Yes, there's extended parking available (charges apply).
  • Is there a pool at Elegant Suites Westlake?
    Yes, there's a seasonal outdoor pool and a children's pool.
  • Are pets allowed at Elegant Suites Westlake?
    Yes, pets are welcome.
  • What are the check-in and check-out times at Elegant Suites Westlake?
    You can check in from 2 PM to midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
  • Are there restaurants at or near Elegant Suites Westlake?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Elegant Suites Westlake?
    Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
  • What is there to do near Elegant Suites Westlake?
    Recommended spots to visit include Syrena Shopping Center (7-min walk) and West Lake (8-min walk), along with Tran Quoc Pagoda (1.9 mi) and Presidential Palace (2.6 mi).

Recent reviews

Superb 9.0 From 281 reviews

Exceptional 10.0
Beyond expectations
Absolutely a wonderful place. The apartment was super luxurious- well supplied and equipped. I loved the soaker tub and coffee maker. Couldn’t have asked for more. Breakfast was included and cooked to order. Nice buffet selection. I enjoyed the pool and sauna. Used the hair salon services and was very impressed. The staff are very accommodating and lovely. The neighbourhood was nice. Good break from the old quarter. You can’t go wrong if you want a spacious comfortable suite.
ca1 night trip
Exceptional 10.0
Fantastic Apartment Hotel...
If you are staying in Hanoi for a week or more and need yet you don’t want to stay in the city centre, but close to it, then this apartment, complete with washing machine and dryer and a fitted kitchen then this apartment and location is perfect. We only stayed one night before heading to the airport to fly home, but what a lovely apartment. Everyone was so nice and helpful and location was superb, the pub and restaurant was directly opposite! Great! I would stay there again and it comes highly recommended...
Jill, gb1 night trip
Very Good 8.0
Enjoyable stay
Enjoyed our stay. Staff are very friendly and helpful. Room was clean and tidy. Bed was very comfortable, swimming pool was great!. Small Issue of the tv not working very well and losing signal. But otherwise very happy with everything.
Lauren, nz1 night trip
Exceptional 10.0
Stay here...you won't regret it!
What an absolutely wonderful stay!! The property is a tranquil oasis in the exciting Tay Ho section of Hanoi! Our room was cozy, comfortable and great AC to cool you from a hot day...and a massive tub! The staff are the true gems of this hotel...from the doormen, front desk, restaurant to housekeeping...all our friendly and helpful at all times. The front desk were a delight to talk to daily and they were sweet with our two little dogs. The breakfast team in the restaurant made each start of the day a great one and they even remembered how we each preferred our coffee. We were truly sad to have to checkout and say goodbye to our Elegant Suites family...anyone looking for a home away from home would be wise in choosing this property! Thank you all for a memorable stay and introduction to Hanoi.
stephanie, us5 night romance trip
Good 6.0
Issues with our room the second time.
We stayed two days on two separate reservations within three days. The unit on this reservation gave us room 601. The TV screen was damaged and looked like 9 flash lights distorting the image. The master bathroom had no curtains and the counter sink water outlet was loose. Things to note on the overall location is there are no fireplace, DVD or jacuzzi tub or desk. On a positive side the rooms and faculty was very clean. The front desk staff was very nice and courtious.
Irwin, us1 night family trip
Exceptional 10.0
Nice place room with view.
Room on 8th floor was very nice. But description details and pictures are not correct. No fireplace, DVD, jacuzzi and desk were in our two bedroom unit. 10 score for front desk staff. Had issues with my second reservation after returning two days later.
Irwin, us1 night family trip
Exceptional 10.0
The staff are very friendly and helpful
au4 night family trip
Exceptional 10.0
Take a break from the hustle of Hanoi
I was very pleasantly surprised to find a washing machine (with detergent) to wash my clothes after a long trip before continuing to my next destination. The spa was very nice.
Christine, gb1 night trip
Exceptional 10.0
Amazing service!
The service at this hotel was amazing. From the contact I made with them to arrange a ride to/from the airport, check-in, breakfast, arranging taxis, and check out, I had a great experience at the Elegant Suites Westlake. The room was HUGE with a kitchen and separate bedroom. The landscaping of the hotel was very nice. To get to the hotel, it is in an area that is very old and did not look appealing. But when I arrived at the hotel, it was beautiful.
Jeffrey, us1 night business trip
Exceptional 10.0
Excellent property, great stay
This is a very good property for a short or long stay. The rooms are large and well appointed, clean, comfortable bed, nice linen, spacious bathroom with good water pressure. The location of hotel us excellent, just outside of the really busy part of town within walking distance of many great restaurants and shops. The pool is absolutely fantastic, it is huge and quiet. The only recommendation we had was to kindly ask the staff to be quiet in the morning when they start cleaning the rooms early, they are laughing and shouting making sleeping in impossible. Otherwise, fantastic! David at the front desk is ace!
David, us3 night romance trip

Elegant Suites Westlake, Hanoi

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