Western Hanoi Hotel

3.5 star property
Hotel with restaurant, near Indochina Plaza Ha Noi

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Photo gallery for Western Hanoi Hotel

Outdoor wedding area
Property amenity
Studio Suite | View from room
Executive Room
Lobby
At Western Hanoi Hotel, indulge in a rejuvenating massage or unwind on the sun-kissed terrace. Savor lunch and dinner at the on-site restaurant, stay connected with free in-room WiFi, and enjoy the convenience of 24-hour business center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $37
CA $42 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
Minibar
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
Minibar
Electric kettle
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
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About the area

Map
Lane No.75 Tran Thai Tong Street, Cau Giay District, Hanoi, 10000

What's nearby

  • Indochina Plaza Ha Noi - 14 min walk - 1.2 km
  • Vietnam Museum of Ethnology - 18 min walk - 1.6 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.6 km
  • Lotte Center Hanoi - 3 min drive - 3.4 km
  • My Dinh National Stadium - 5 min drive - 4.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Hanoi Railway Station - 20 min drive
  • Hanoi Long Bien Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kichi Kichi Lẩu Băng Chuyền - Trần Thái Tông - ‬1 min walk
  • ‪Al Fresco's - ‬3 min walk
  • ‪Vua Chả Cá - ‬1 min walk
  • ‪Phở Định 3 - Đồng Bông - ‬3 min walk
  • ‪Biển Đông - ‬3 min walk

About this property

Western Hanoi Hotel

At Western Hanoi Hotel, you'll be within a 10-minute drive of Hoan Kiem Lake and My Dinh National Stadium. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 60 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant serves lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

Children & extra beds

  • Cribs/infant beds are available for USD 350000.0 per night
  • Rollaway beds are available for USD 350000.0 per night

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi

Frequently asked questions

Are pets allowed at Western Hanoi Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Western Hanoi Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Western Hanoi Hotel?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.

What are the check-in and check-out times at Western Hanoi Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Western Hanoi Hotel and nearby?

Western Hanoi Hotel has spa services.

Are there restaurants at or near Western Hanoi Hotel?

Yes, there's an onsite restaurant.

Does Western Hanoi Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Western Hanoi Hotel like?

Western Hanoi Hotel is a short 18-minute walk from Vietnam Museum of Ethnology and 13 minutes' walk from Vietnam National University.

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Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

The aircond in the room leaking
5-night business trip
Verified Expedia guest review

8/10 Very good

For business ok
Good surrounding with local food.
Teo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Recommended
Western Hanoi Hotel is a very nice hotel with great location, comfort, and value for money. A major drawback is just the cleanliness of the property which can be associated with the on-going construction nearby. Overall, the hotel is recommended for your stay in Hanoi.
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

6/10 Good

Overall ok
Internet connection is good, and pretty stable. However I don't really feel comfortable with the interior of room. For my very first night, the air conditioner was spoilt and shower room flooded. Requested a change and was given a new room the next day. Good service. However, doesn't feel comfortable with it.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Not a top market hotel but good enough
The rooms were big compared to ones in Hanoi City, a lot smaller. the food wasn't flash but the staff were very friendly and nice.
Verified Expedia guest review

6/10 Good

Great Staff but Poor Location
The staff were wonderfully helpful. But the surrounding area had nowhere of interest. It was 10 kilometres from the Old Quarter with construction work and roadworks nearby. Even the nearest supermarket was five minutes by taxi.
Verified Hotels.com guest review

6/10 Good

So so
There are room for improvement. I could hear what my neighbors talk during the night. Advise to install shower curtain
Verified Hotels.com guest review

6/10 Good

Not very satisfying
No soap, strong smoke scent even for non smoking room, hot water takes 5 minutes
Verified Hotels.com guest review

2/10 Poor

Bad hotel, please avoid
This hotel is lacking in character, facilities and service. We recommend that you go elsewhere. Firstly, our "Executive suite" room wasn't really a suite, it was actually a medium-sized bedroom with a separate bathroom. It's layout was poor without a convenient place for putting on make-up except the bathroom sink and no convenient place for working. The pressure of the shower was extremely variable with the associated extremes of hot and cold water temperature and also had poor drainage leading to lots of water being left over the bathroom floor. The service was also poor, an item of clothing was stolen from us during our stay and the staff who dealt with our complaint didn't want to reimburse us, claimed it was our fault and ultimately hadn't been given any authority to fix problems. The manager who we asked to speak to never turned up and was always non-contactable when the front-desk staff tried to reach them. The facilities at the hotel are poor. My brother had problems with the laundry service not returning his clothing on time. There's no hotel bar to relax in and the evening food service superficially has a good selection, but when we ordered actually had a much smaller selection of available meals.
Verified Expedia guest review

4/10 Fair

Midori, 1-night trip
Verified Expedia guest review

10/10 Exceptional

??, 3-night trip
Verified Expedia guest review

10/10 Exceptional

TATSUHIKO, 3-night trip
Verified Hotels.com guest review

6/10 Good

エアコンの効きが悪く、暑かった。
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Tsubasa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaesung, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CHO, 1-night trip
Verified Hotels.com guest review

6/10 Good

モーニングを食べたが、 テーブルに虫がたくさんいた! ホテルに着いた時フロントに誰もおらず、 音を立てても誰もこなく、 20分待ってたら ようやくホテルのスタッフが来た。
JUNICHI, 3-night business trip
Verified Expedia guest review

8/10 Very good

ホテルは良かった。特に朝食が美味しかった。
Hiraku, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

いつも宿泊するホテルが満室でしたので、スグ側にある こちらを予約しました。普段はお向いのホテルなのですが、最上階にレストランがイルミに気になっていたので丁度よかったです。バーとレストランは少し今どきな感じ。夜はイルミが可愛いです。食事は朝食ビュッフェでした。美味しいですよ。お部屋も広くて綺麗です。ただ お部屋によって 窓がほとんどない部屋もありました。
3-night romance trip
Verified Expedia guest review

8/10 Very good

JAEGOAN, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Kyungju, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

예약을 지키지 않는 사기(?) 수법
예약된 슈피리어 룸이 아닌 일반 룸으로 배정한 것부터 사기(?) 당한 느낌.
WILLIAM, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

딱 그가격
침구가 깨끗하지 않고 눅눅한 냄새가 났습니다.
SANG MIN, 2-night business trip
Verified Hotels.com guest review