Residence Inn Marriott New York Downtown Manhattan/WTC Area, New York

A good place to stay in lower Manhattan. Our hotel room was clean, with very comfortable bad, spacious bathroom and kitchenette. Our rate included a breakfast, which was OK, though breakfast area was messy and needed a cleaning attention.

The front desk staff were amazing. Helped us deal with a situation where something important was left in the room after check out. Plus little things like an early check in. Providing us with water bottles as we checked in. Great service all around.

It’s a nice hotel in a great location. We didn’t get the suite that we booked but they refunded us the difference.

What a gem for the price! Great location, easy access to subways, breakfast was great! Plenty of room for 4(which was very hard to find). Clean and very nice inside. Looks new or newly remodeled. Staff was super friendly. We traveled in from JFK, out of Laguardia. Visited family upper west side 73rd, central park, did Statue of Liberty, Brooklyn bridge to west village. Times Square, Bryant Park, Trade Center Museum, 2 shows at Joyce Theater. All in four days. Had no issues covering all of Manhattan from this location mostly by taking the subway!

I was surprised by all the positive reviews. Best part is location. It’s next to battery park, subways, food places and shopping etc. it has free breakfast which was ok. The scrambled eggs were plasticky, bread was stale and the fruit was swimming in sugar. Best part was the coffee. Room never felt fully clean. There is a carpet and it never looked like it was vacuumed. Every night, my neighbors would smoke weed and that smell would wake me up. I complained and they said they would do something but nothing changed. It was not sanitary to breathe in that smoke all that and every night. Front desk staff and breakfast area staff were nice and helpful. Another bonus is he kitchenette in the room (no stove though) but yes a microwave, a large fridge and lots of dish ware and a dishwasher.