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1 room, 2 adults
Aparthotel

Apart - Hotel Casa Serena, Guatemala City

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Free cribs/infant beds
14 Calle 5-09 Zona 10, Guatemala City, Guatemala, Guatemala

Family-friendly apartment with kitchen, near U.S. Embassy in Guatemala
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Free cribs/infant beds
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everything was stunning and clean and beautiful! The pictures doesn’t do it any justice.…Apr. 6, 2019
  • Fantastic little hotel, friendly staff and delicious breakfast. even has a small play…Apr. 1, 2021

Apart - Hotel Casa Serena, Guatemala City

from $125 CAD
  • Comfort Suite, 1 King Bed, Kitchen, Pool View
  • Comfort Suite, 2 Bedrooms, Kitchen, Pool View

What’s around Apart - Hotel Casa Serena, Guatemala City

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Plaza Fontabella Shopping Center - 4 min walk
  • Avenida La Reforma - 6 min walk
  • Embassy of Canada - 6 min walk
  • Oakland Mall - 8 min walk
  • The Village Shopping Center - 11 min walk
  • Union Church of Guatemala - 12 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 23 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 30 apartments

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 7:00 AM to 4:00 PM*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the aparthotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Playground on site
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 50-inch Smart TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Los Sanchez - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Apart - Hotel Casa Serena, Guatemala City’s small print

Also known as

  • Hotel Casa Serena Guatemala City
  • Apart - Hotel Casa Serena Aparthotel
  • Apart - Hotel Casa Serena Guatemala City
  • Apart - Hotel Casa Serena Aparthotel Guatemala City
  • Casa Serena Guatemala City
  • Casa Serena Guatemala City
  • Apart Hotel Casa Serena Guatemala City
  • Apart Hotel Casa Serena
  • Apart Casa Serena Guatemala City
  • Apart Casa Serena
  • Apart Casa Serena Guatemala C
  • Apart Casa Serena Aparthotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for USD 20.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 15 per pet, per day

Service animals exempt from fees

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Apart - Hotel Casa Serena, Guatemala City

  • Does Apart - Hotel Casa Serena offer free cancellation for a full refund?
    Yes, Apart - Hotel Casa Serena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Apart - Hotel Casa Serena?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Apart - Hotel Casa Serena?
    Yes, there's free self and valet parking.
  • Is there a pool at Apart - Hotel Casa Serena?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Apart - Hotel Casa Serena?
    Yes, pets are welcome. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Apart - Hotel Casa Serena?
    You can check in from 2:00 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Apart - Hotel Casa Serena?
    Yes, Los Sanchez offers international cuisine. Nearby restaurants include Gracia Cocina de Autor (3-min walk), Tanoshii (3-min walk), and The Market (3-min walk).
  • Is airport shuttle service offered by Apart - Hotel Casa Serena?
    Yes, a free airport shuttle is available from 7:00 AM to 4:00 PM on request.
  • What is there to do at Apart - Hotel Casa Serena and nearby?
    Apart - Hotel Casa Serena has an outdoor pool, a 24-hour health club, and an arcade, as well as a picnic area, a garden, and access to a nearby outdoor pool.

Recent reviews

Exceptional 9.4 From 28 reviews

Very Good 8.0
Great location and great value. On Friday night I heard music from the surroundings since the hotel is close to local clubs, however, the windows worked good enough to mitigate most of the noise.
Leo, us1 night family trip
Exceptional 10.0
This hotel its so beautifully maintained. The staff is amazing, and the location is super safe, you can walk to the mall, plaza, restaurants. The pool is beautiful, the breakfast was really good. I am very happy with my stay here. I loved it.
us1 night trip
Very Good 8.0
I loved the hotel, personal attention, clean, big rooms. But, gym is very small, no lifts.
us3 night business trip
Exceptional 10.0
Spacious rooms, attractive lobby and breakfast area. Safe and secure. Free airport shuttle.
rkvis, us1 night trip
Very Good 8.0
Spacious and great amenities
we have stayed here before. We like how spacious the apartments are. We also like the complimentary breakfast, pool, playground and ping pong table. Only downside is that it can get a little noisy on the weekends with the businesses around.
us4 night family trip
Exceptional 10.0
Its a good hotel
we stay here for one night and the hotel is good. We might come back again.
PO CHUAN, us1 night business trip
Exceptional 10.0
Hotel was beautifully decorated, clean and the location was great. Staff was friendly and attentive. Breakfast was delicious. Will definitely book again.
us1 night family trip
Exceptional 10.0
The suite we stayed in was beautiful!!! The staff was excellent and made us feel very welcome! We had a lizard in our room;)
us1 night family trip
Good 6.0
STRANGE FEELING ABOUT THIS PLACE
LOVED MY ROOM, HOWEVER I NEVER SAW ANYONE ELSE STAYING AT THE HOTEL. I FELT LIKE I WAS THE ONLY PERSON THERE. VERY STRANGE. ALSO, ONE OF THE REASONS I BOOKED THIS PLACE WAS BECAUSE IN THE DESCRIPTION, IT SAYS THERE WAS A BAR AND THERE WAS NO BAR
Mark, us4 night trip
Very Good 8.0
Comfy stay
It was great. Plenty of space for a family of 4.
Patricia, us1 night family trip

Apart - Hotel Casa Serena, Guatemala City