Villa Shangri-La puts you just a 5-minute drive from Cairns Esplanade and Cairns Central Shopping Centre. An outdoor pool and a garden are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Garden
An outdoor pool
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
More
Weekly housekeeping
Fees & policies
Optional extras
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 8.0 per stay
Policies
This property accepts credit cards.
Also known as
Shangri Cairns
Villa Shangri
Villa Shangri Cairns
Villa Shangri-la Motel Cairns North
Villa Shangri-la Motel
Villa Shangri-la Cairns North
Villa Shangri-la
Villa Shangri-la Motel
Villa Shangri-la Cairns North
Villa Shangri-la Motel Cairns North
Frequently asked questions
Does Villa Shangri-La offer free cancellation for a full refund?
Yes, Villa Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa Shangri-La?
Yes, there's an outdoor pool.
Are pets allowed at Villa Shangri-La?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Villa Shangri-La?
Yes, there's free self parking.
What are the check-in and check-out times at Villa Shangri-La?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM.
Is there an onsite casino at Villa Shangri-La?
No, this motel doesn't have a casino, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at Villa Shangri-La and nearby?
Villa Shangri-La has an outdoor pool and a garden.
Does Villa Shangri-La have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a refrigerator.
What's the area around Villa Shangri-La like?
Villa Shangri-La is in Cairns North, a short 5-minute drive from Cairns Intl. Airport (CNS) and 7 minutes' walk from Cairns Esplanade.
Villa Shangri-La Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
7.0/10
Staff & service
4.8/10
Property conditions & facilities
Reviews
8/10 Very good
21 Aug 2018
Cheap and clean
You get what you pay for.clean.comfortable and great service.5 min walk to city center. 2 minute walk to waterfront.nice pool.shops close.
richard
richard, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
13 Aug 2018
bit noisy in road front rooms
bit noisy in front room. could have been a lot more comfy with a decent couch
Verified traveller
3-night trip
Verified Wotif guest review
8/10 Very good
13 Jul 2018
Good for the money
Out of town a bit, but there is a bus stop right out front for ease of getting into the city, overall good value for money
ben
ben, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2018
We only stayed for 3 nights, but the unit was great and met all my requirements.
Tina
Tina, 3-night trip
Verified Wotif guest review
6/10 Good
24 Oct 2017
Nice hotel..
It was a nice hotel but a little bit far from the main city for me but overall it's was good to stay in a nice clean room for the rest of my holiday in cairns.
aila
aila, 3-night trip
Verified Wotif guest review
2/10 Poor
30 Aug 2017
Did not stay it was filthy and not safe in that a
Would not recomend to anyone lovely place cairns but no
Verified traveller
8-night trip
Verified Lastminute guest review
4/10 Fair
21 Aug 2017
This hotel is very run-down and needs maintenance
Although the Manager was helping and nice, the hotel was a shambles and nothing like the pictures shown in the Wotif photos. This Hotel is very old and the locals suggested that it needs knocking down completely and starting anew. It seems the public needs a Government Authority made to regulate this industry, because this is not what it seemed in your advertising and fell well short on what we expected for our money's worth. I will be lobbying Government for an Authority to be made to regulate this industry, because of such shortfalls. We want tourists to come back and share good stories about the places they visit in Queensland and Australia, not the opposite!
Brian
Brian, 4-night trip
Verified Wotif guest review
4/10 Fair
2 Aug 2017
Disappointing
I expected more. When we got to the room there were no towels, soap, hair care products and no milk. The coffee and tea packets were on the table but were never replenished.
The towels were given after we asked but nothing else.
The rooms are not made up or the room cleaned in the four days we were there. The shower had a crack in the glass and the wall had lost paint where it looked like furniture had been dragged along it.
Not worth the money.
Ken
Ken, 4-night trip
Verified Expedia guest review
4/10 Fair
14 May 2017
We had a great welcome the Lady manager was very kind and helpful and gave us extra covers for the beds. We had to change the chairs as the others we're not suitable for two disabled people. The apartment is not suitable for disabled people, especially the shower they could not get into it.
The apartment smelt and was not very clean, and the China leaves a lot to be desired.
Overall we did enjoy our stay, but we won't go back.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
17 Oct 2016
Spacious room, comfortable interior.
Quiet motel room with good amenities including a kitchen.
Keiran
Verified Lastminute guest review
2/10 Poor
16 Oct 2016
Photos - completely deceptive pool is a frog pond
We booked 3 rooms and 2 of the rooms didnt stay and went elsewhere on check in. Absolutely disgusting. Pool was half empty and green. Whole hotel was dirty and totally unappealing. Wouldnt recommend to anyone
Brenden
Verified Wotif guest review
10/10 Exceptional
16 Oct 2016
Nice sized kitchen and rooms as well as friendly and helpful staff.
Tom
Verified Expedia guest review
6/10 Good
6 Oct 2016
Old basic motel close to most things
We enjoyed our stay as we used the motel as a place to sleep and have breakfast. It was clean but badly in need of a paint job, the powerful hot shower was great. A single room apartment with separate kitchen/lounge area, i think we got what we paid for and expected, only would use when discounted. It is on main road so a little bit noisy though the 2 bedroom apartments are closer to the main road. Very close to airport and other amenities. The lady at the front desk was helpful with booking skyrail etc.
Verified traveller
Verified Wotif guest review
6/10 Good
22 Aug 2016
Budget accomodation, room oK,
Room OK, building needs maintenance , office Canopy torn and old, and old pool needs maintaining. It is important to give initial good impression, my impression was that place not maintained,
Verified traveller
Verified Expedia guest review
6/10 Good
30 Aug 2015
You get what you pay for
This place is in need of renovations. It was clean and the staff were helpful and friendly but it is old and the balcony, especially, was a little scary with a young child. The pool was very clean.
Verified traveller
Verified Wotif guest review
2/10 Poor
18 Aug 2015
room was dirty paint falling off ceiling heaps of dust in room affected my sinus didn't sleep well at all the advertisement on internet was not true. Wont be back Again
Verified traveller
Verified Expedia guest review
4/10 Fair
17 Aug 2015
Very basic,very old.
Hotel is old,rooms are adequate at best,noisy location--main road.
All furniture is old including TV,non digital,no cable,no dvd.
Facilities: Shabby, Run-down, Horrible; Value: Rip-off; Service: Inferior, Sloppy, Awful; Cleanliness: Filthy, Grubby;
I suggest wotif take this motel off their books before some other poor family unwittingly books it
scott
Verified Wotif guest review
6/10 Good
24 Sep 2014
Facilities: Bare minimum; Value: Fair price; Service: Helpful; Cleanliness: Smelly;
very dark smelly depresing place - not good for great familly holiday!!!