Cologne (QKL-Cologne Central Train Station) - 10 min walk
Köln Dom/Central Station (tief) - 11 min walk
Cologne Central Station - 11 min walk
Heumarkt U-Bahn - 4 min walk
Deutzer Freiheit U-Bahn - 10 min walk
Neumarkt U-Bahn - 14 min walk
Restaurants
Gilden im Zims - 2 min walk
XII Apostel - 2 min walk
Haxenhaus - 1 min walk
Cafe Extrablatt - 6 min walk
Hänneschen und die Pfeffermühle - 1 min walk
About this property
CityClass Hotel am Heumarkt
CityClass Hotel am Heumarkt puts you in a great location, within just a 10-minute walk of Chocolate Museum and Musical Dome. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Cologne Cathedral and LANXESS Arena are just a 5-minute drive away. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Heumarkt U-Bahn is 4 minutes and Deutzer Freiheit U-Bahn is 10 minutes.
Languages
English, German
At a glance
Hotel size
53 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking nearby (EUR 12.00 per day; discounts available)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Sauna
Steam room
Vegetarian dining options
Locally-owned & organized tours & activities
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic drinking straws
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Onsite venue - This bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.90 per person
Renovations and closures
The property is closed between June 11 and June 17.
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Parking is available nearby and costs EUR 12.00 per day (492 ft away)
Policies
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne
Frequently asked questions
Is CityClass Hotel am Heumarkt currently open?
The property is closed between June 11 and June 17.
Does CityClass Hotel am Heumarkt offer free cancellation for a full refund?
Yes, CityClass Hotel am Heumarkt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityClass Hotel am Heumarkt?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at CityClass Hotel am Heumarkt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at CityClass Hotel am Heumarkt?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityClass Hotel am Heumarkt and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna and a steam room.
Are there restaurants at or near CityClass Hotel am Heumarkt?
Yes, there's an onsite restaurant that offers Italian cuisine.
What's the area around CityClass Hotel am Heumarkt like?
CityClass Hotel am Heumarkt is in Old Town Cologne, a short 4-minute walk from Heumarkt U-Bahn and 10 minutes' walk from Cologne Cathedral.
CityClass Hotel am Heumarkt Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
3 Oct 2024
I stayed for one night. The room was fine albeit a little small. The location was good, but the building is hard to find. The staff we friendly. The noise was noticeable but not a big deal. If it was a busier time of year, I could see it being a problem
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
City Class Hotel
Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Lindsay
Lindsay, 4-night trip
Verified Hotels.com guest review
6/10 Good
2 Oct 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Hotel facilities were very good, outside the hotel was not very nice and the hotel was difficult to locate, could be improved by better signage at the address provided
Steve
Steve, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Aug 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
Fabulous location and beautiful room.
We stayed here on our last night in Europe after 2 weeks of travel. Front desk was super helpful and accommodating. Beautiful family room for all 4 of us and a wonderful way to get a great sleep before our long journey home to U.S. Great location with lots of restaurants and shops and historic cathedral nearby. Note- they no longer have laundry facilities on site. (Hotels.com website outdated). We walked 12 mins to laundromat. Easy to use.
Rachelle
Rachelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2024
Modern hotel in centre of Cologne
Modern and rooms, tucked away in a courtyard behind one of the main squares in Cologne. Great location for city centre attractions, including the cathedral.
Lucy
Lucy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
Lucia
Lucia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Gordon
Gordon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Location is odd and the place was kind of hard to find. But, the rooms were a good size and clean.
Patrick
Patrick, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Jun 2024
Very central hotel with easy access to sights and eating out. Situated in a courtyard which really insulates you from the hustle and bustle which goes on roundabout you. Staff were very friendly and helpful. It would great to have somewhere to make a cup of tea or coffee during the day though.
Mairi
Mairi, 5-night romance trip
Verified Expedia guest review
8/10 Very good
21 Jun 2024
Quaint little hotel in old town, along cobbled streets. Close to the riverfront, and a short walk from the cathedral. Cologne is a beautiful city and a pleasant surprise on our tour of Germany, and this hotel was a good choice.
Gordon
Gordon, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jun 2024
Kelly
Kelly, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2024
Daniel
Daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Jun 2024
excellent location, nice staff. i would appreciate to have a bottle of water in the room
Dov
Dov, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Apr 2024
Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
Angela
Angela, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2024
The service at the hotel was super great, staff was friendly, professional and helpful. The room was very clean and comfortable. Breakfast was very delicious and had a wide variety to choose from. I would recommend this to everyone as its close to all the attractions.
WENDY
WENDY, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2023
The staff was incredible. When we found out there was a train strike, and would need to stay another night at the hotel unexpectedly on a very busy mostly sold out time, they immediately were able to reserve rooms at their hotel at a discounted rate! Hotel was so comfortable and great location!
april
april, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2023
Visited Köln for the Christmas markets and the property is pretty central to the markets, nightlife and only 15 mins from the Dom and station.
Friendly welcome on arrival to the property, we were given a map and instructions for times of breakfast, WiFi and also warned of the building works ongoing and it gets noisy from 8 until 3. It’s unavoidable and it’s not like you are going to be wasting time while you are there.
We had a double room that was spacious and clean. The bathroom was clean and of a good size. The shower is great BTW!!!
We opted for breakfast, there is a lot of choice and caters for everyone’s tastes as in our part there was a vegetarian and also someone with a nut and wheat allergy and we were all catered for. Breakfast gets very busy from 8.30-10am and it can be a bit fraught as some guests can be a little entitled. The staff have a lot of patience.
We slept well in the comfortable beds and the duvets were nice and warm and the rooms were quiet.
Check out was easy and there is a room to store your cases if like us you had a later flight.
We had a good stay and would recommend the property and would happily stay again.
Marc
Marc, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2023
Toller Aufenthalt, sauber, freundlich top!
Klasse Hotel im Herzen der Altstadt. Herr Gutzeit hat uns herzlich und professionell empfangen, 5 von 5 Sternen für das Hotel als auch für die Servicemitarbeiter (die junge Dame beim Checkout am nächsten Morgen inbegriffen)
martina
martina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2023
Philippe
Philippe, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2023
Alan
Alan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2023
Great stay and staff was very friendly and helpful, including with storing our bags.