DoubleTree by Hilton Asheville Downtown

Photo gallery for DoubleTree by Hilton Asheville Downtown

Primary image
Indoor pool
Indoor pool
42-inch TV with cable channels, MP3 dock
Premium bedding, desk, laptop workspace, blackout drapes

Overview of DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown

4.0 star property
4-star hotel with indoor pool, near Harrah's Cherokee Center - Asheville

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
199 Haywood St, Asheville, NC, 28801
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Asheville
  • Harrah's Cherokee Center - Asheville - 1 min drive
  • University of North Carolina at Asheville - 7 min drive
  • The Orange Peel - 5 min drive
  • Biltmore Estate - 7 min drive
  • Asheville Outlets - 8 min drive
  • Pisgah National Forest - 29 min drive
  • Sierra Nevada Brewing Company - 21 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

DoubleTree by Hilton Asheville Downtown

DoubleTree by Hilton Asheville Downtown features a rooftop terrace and puts you within a 10-minute drive of Biltmore Estate. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. The helpful staff and location get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (USD 16.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Winery tours nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (2020 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Rooftop terrace
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 16 for adults and USD 12 for children (approximately)

Parking

  • Covered self parking costs USD 16.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Visit.
The stay was wonderful! The staff was extremely helpful and pleasant. One add - at other hotels, I have been provided a list of local restaurants and attractions. I find that helpful.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Alisha, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Just ok, clean and new, nothing special. Very slow and crowded elevators.
Neil, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super location, great staff, wonderful stay
Super nice and accommodating staff. Very tidy rooms, friendly and helpful cleaning staff. Kids (and adults) love the complimentary cookies. Has enough parking, which cannot be said about other hotels in downtown. The Montford rooftop restaurant / bar has a neat vibe, great cocktails and food. Also family-friendly. Just make sure to make a reservation. Walking distance to many downtown spots.
Mark, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place
Perfect location. Clean rooms, safe area, great view. Super friendly staff, very accommodating. The montford was a wonderful bonus. great view , specialty coctails and snacks
Fawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 2-night trip
Verified Hotels.com guest review