Does The New Chichester Hotel offer free cancellation for a full refund?

Yes, The New Chichester Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The New Chichester Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The New Chichester Hotel?

Yes. Self parking costs GBP 2.50 per night.

What are the check-in and check-out times at The New Chichester Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and contactless check-out are available.

Is there an onsite casino at The New Chichester Hotel?

No, this hotel doesn't have a casino, but Rendezvous Southend Casino (16-min drive) and Genting Casino (16-min drive) are both nearby.

What is there to do at The New Chichester Hotel and nearby?

The New Chichester Hotel has a garden.

Are there restaurants at or near The New Chichester Hotel?

Yes, Baazaan Restaurant offers Indian cuisine.

The New Chichester Hotel: Reviews, Deals, and Hotel Rooms 2025 on Hotels.com

4/10 Fair

Sep 22, 2025

Nice staff

I didn't like the breakfast at all. There was an Indian restaurant without a bar. Plenty of parking.

Victoria, 2-night trip

10/10 Exceptional

May 4, 2025

The best

Our stay was excellent the staff were very helpful and. Friendly the food was the best we had for a long time. It goes without saying we had a great stay and we will return.

colin, 3-night trip

10/10 Exceptional

Jun 11, 2025

The property is situated in a quiet part of the country, the staff were friendly and very helpful. the rooms were well equipped and spotlessly clean. altogether nothing but an excellent short but enjoyable stop over. Thank you.

Michael, 1-night trip

8/10 Very good

Jun 29, 2025

Basic but priced accordingly

The Chichester is fairly basic but that’s to be expected for the price. It was roomy and comfortable, but the sound proofing could be better (I suspect we had newly weds in the next room who consumated their marriage at 11, 4 and 7am quite enthusiastically but clearly heard). The water pressure in the shower was poor and the basic breakfast in a bag could be improved but overall we were happy with our stay

Roy, 2-night trip

4/10 Fair

Jul 27, 2025

No one at reception on check in, No where to get any drink or refreshments, not even a machine. Restaurant is not as advertised, it’s Asian only, rooms were not clean, one room bathroom even had vomit stains left on toilet, doors slamming all night.

John, 1-night trip

4/10 Fair

May 23, 2025

Good but dated

Nice place and staff just dated and extra for parking which isn’t mentioned. Option for pay for breakfast but breakfast is not available.

3-night trip

4/10 Fair

Jun 28, 2025

Not great but cheap

Staff friendly and check in was quick. Rooms not exactly as shown in images. Windows not able to open fully and due to lack of air conditioning the room was very hot! The onsite restaurant is an Indian but the whole site is a dry site so no onsite bar which is disappointing to say the least. Toby carvery 10mins drive down the road

Chris, 1-night trip

4/10 Fair

Jul 6, 2025

Basic

An extremely average hotel. No staff on reception so self check in. Room very basic and felt a bit old fashioned and unclean. Water pressure in shower very low, almost not worth having a shower. Only one pillow per person on the bed and no spares or anyone on reception to ask. Fine for one night.

1-night trip

6/10 Good

Jul 31, 2025

This hotel is very good for someone driving and looking for one night stay. The room is clean and confortable. We had problem with the check in timing. We were told we could come at 15:00 but no one was there. We had to come back at 16:30. Breakfast also is an issue: it is a breakfast to go, no restaurant to seat. You take your back and go back to eat it in your room. Same every day. It is a bit disapointing. Staff is trying her best with the option she has.

Caroline, 3-night trip

4/10 Fair

Apr 19, 2025

Couldn't check in No towels in room Room stank of paint Shower had really low pressure

Andrew, 1-night trip

8/10 Very good

May 12, 2025

Had to pay £2.50 per night extra for car parking in hotel residents area which was dirty and broken glass laying about. The room was very spacious, plenty of furniture but rather dated. No mirror in the bathroom which was a bit odd as it had a shaver point. Had to go into the hallway to use mirror to remove makeup or shave.

Michael., 2-night trip

2/10 Poor

Apr 24, 2025

The first time you stay with them they put you in a lovely big and refurbished room and anytime after that they stick you in a dirty old fashioned tiny room. Tried to complain to reception and they couldn’t have cared less and told me to take it up with Expedia. Avoid at all costs, not clean, safe or even anyone around to help. DO NOT STAY HERE IF YOU ARE ON YOUR OWN

Lucy, 1-night trip

6/10 Good

May 1, 2025

Didn’t like you fact you had to pay extra for parking, that should have been included in the room! The Indian food was excellent but don’t serve alcohol. And breakfast wasn’t a proper breakfast like a hotel should be, (breakfast on the go) after asking staff about the breakfast we got told to come down in the morning and collect it before we go, so we did at 10:30 but was told we missed breakfast it stopped at 10! It was only a toastie and a drink! Bed was very comfortable and clean and room we very quiet! But need up dating and smelt very musky in the room

jazmin, 1-night trip

2/10 Poor

May 18, 2025

Booked through Expedia. Check in from 3pm , we arrived at 3.05pm. Reception not staffed until 4.30pm , self check in on a computer screen. However our confirmation number from Expedia was not recognised on the computer. We had to go away and come back at 4.30pm when reception was staffed. Turns out it’s a new booking in system and we should have received an email from the hotel itself , which we didn’t. We literally dropped our bags into our room and left to go to a friends dinner party. Upon returning a little worse for wear at 1am we discovered an extremely annoying problem with our room (206). Every 20 seconds some sort of motor or pump would automatically switch on for 10 seconds then stop , on off on off all night long. I’ve recorded the noise from the bed on my phone. Don’t think I can upload it to this review. Other niggly issues as well , but I’ll leave it at that. It’ll be a cold day in hell before I’d stay at the New Chichester Hotel again.

Rob, 1-night trip

4/10 Fair

Sep 25, 2025

Don’t stay here unless last resort

Poor condition water pressure in shower awful paid £4 for breakfast that wasn’t even available!

Rhys, 1-night trip

10/10 Exceptional

Aug 26, 2025

Restful

Very comfortable room, spacious and clean. If you want peace and quiet, this is the place to stay, a little out the way so need a car.

John, 4-night trip

6/10 Good

Aug 20, 2025

Needs a good clean

The place was very weird and quiet. Nice location but no one around. Restaurant empty. No cafe for drinks or coffee. Room was ok but surrounding outdoor corridors and courtyard dirty and full of cigarette butts. Place needs a good clean. Was provided with a fan in the room which was handy as room quite stuffy and hot.

2-night trip

6/10 Good

Aug 10, 2025

A little odd….

Admittedly, I didn’t check the small print regarding the very limited Reception hours, but the place was completely deserted when we arrived, with only a couple of cars in the acres of car park, making the £2.50 parking charge unnecessarily cheeky. No reply to calls initially & when we eventually found our way in - the front door is really stiff and needs a hefty push - after a 5 hour drive with elderly parents, early check-in, wasn’t apparently available. Another guest arrived at the same time and, when he’d worked out the entry process, he managed to check in early. Still virtually deserted when we returned 6 hours later after a family event locally, but the self-service check worked, provided you still have your QR code and booking reference handy. Food at the Indian restaurant was excellent. 20% food discount presumably for hotel guests, although they don’t serve alcohol, which was a pity because a cold beer would have gone down really well after a long day. Rooms were clean and comfortable although no kettle in one of our 2 rooms and, although the bathrooms were clean, neither shower worked adequately with either a dribble of cold, or pulses of scolding hot water being the only options. Obviously relatively recently refurbed with attempts to modernise the check-in process, but it just felt a bit lacking and impersonal.

Darren, 1-night trip

8/10 Very good

Aug 4, 2025

Ruhige Lage, sehr gut ausgeschildert, was leider nicht die Regel ist. Schöne Zimmer. Viel Parkraum nahe an den Zimmern, das Parken wird aber berechnet - nicht sehr kundenfreundlich. Das Frühstück besteht aus einer Tüte mit abgepackten Snacks. Besser auslassen und andernorts frühstücken. An Teebeuteln und Instandkaffee wurde extrem gespart. Davon dürfte es etwas mehr geben, ebenso vom Zucker etc.

Harald, 2-night trip

2/10 Poor

Aug 3, 2025

Nothing to like or recommend this hotel. It was sad depressing and completely soulless. The exterior areas were dirty and unkept as well as the lobby and general reception area. We were shown to a room which had not been made up, soiled bed linen strewn around along with obvious previous occupation. A moody person reluctantly offered us another room which although serviced was nevertheless dated, tired and generally unwelcoming. The “breakfast to go” was hurriedly prepared and did not represent value for money as well as being tasteless. Avoid this hotel at all costs

Murdo M, 1-night trip

6/10 Good

Aug 2, 2025

The guy on reception was nice but the room was ok and the bathroom a bit scruffy.very strange water pressure issues to much via the taps but hardly any through the shower. It wouldn't take much to make this into a really nice hotel.

Jackie, 3-night trip

10/10 Exceptional

Jul 27, 2025

It was great staying at the hotel. Ideal for going to the family BBQ a short distance away. We are waiting for a refund as we didnt have breakfast. Thank you for a comfortable stay.

Christine, 1-night trip

6/10 Good

Jul 22, 2025

Poor / Average

The receptionist was amazing, very welcoming and helpful. She delivered me a fan as the room was hot. The bed was clean but the room has been poorly decorated, builders have not finished off well and remnants of paint on floor and doors was unsightly. The water wasn't running well, no pressure, and cold!! So I couldn't have a hot shower. Disappointing.

Zoe, 1-night trip

6/10 Good

Jul 15, 2025

This place should be listed as a motel not a hotel. There is no bar and the restaurant does not serve alcohol or allow BYO. The is no breakfast as advertised so that was a waste of 30pound. Staff were hardly around and unhelpful. Do not recommend

Denice, 1-night trip

2/10 Poor

Jul 6, 2025

The whole check in process, the absence of any staff and the state of the room which was full of dead insects lead me to driving 3 hours home rather than sleep there. Stay away from this terribly run hotel

simon, 1-night trip

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