Golden Moon Suite Hotel, Hanoi

Had a great stay here, nice clean hotel. Staff really friendly and very helpful. Breakfast good also. I will go back to this hotel if ever I get the chance to visit Hanoi again. :)

Front desk is friendly n helpful, room is comfy to stay. Perhaps the negative side maybe is the breakfast with little choices.

Staff was okay. Room had mold growing on walls. When I complained staff offered me some tea. I chose the balcony room as reccomended by lonely planet but view was just okay and showed the alley below. Also shower was not hot.

We had a wonderful time. The staff is friendly and helpful. The location is perfect, close to the lake and all the tourists attractions. The room was spacious. I would highly recommend this hotel.

I enjoyed staying here! The room was super clean and comfortable. The breakfast was a buffet plus a made to order entree - both pretty good. The staff are at the reception 24/7 which was helpful for our 4am check out. The hotel is in a cute alleyway surrounded by a bunch of restaurants and a 10 minute walk from the lake and bustling streets. Would recommend!

+ strategic location + nearby has many eatery + great hospitality + clean and value for money - pillow too soft (personal thought) - too small area for breakfast

I wish I had stayed at this hotel for the whole of my trip. It is a lovely hotel with helpful friendly staff A place of peace in the chaos of Hanoi!!

The staff here were super kind and attentive. We had a big comfortable room which was spotlessly clean. The neighbourhood had all the charm of the old quarter without the madness of the main tourist area. Breakfast was good and the view over the city from the rooftop was great.

Lovely staff that knew about really remembered what was going on with us mostly me dying from heat exhaustion and a cold and anticipating our needs! Even my bf was impressed with everyone here. I also enjoyed the pho and fruit every morning.

Great room, great service. The bathroom was covered with glass, good for romantic couples. There are shades too so it's fine if you are not couple. The receptionist knows English and even some basic Chinese. Met the owner of the hotel, he was friendly and polite. Great bed, good TV and writing table provided. Complimentary G7 coffee and bottled water are provided too. The door was slightly hard to close but that's alright. Our sleep was good, not much noise. Location is good too, around 10 to 15 minutes walk to Hoan Kiem Lake. The Bun Cha downstairs was nice too. Lot's of food around. However, one small downside was that the transport of the hotel sent us to the wrong airport (we were flying domestic but the driver sent us to the international airport). We were so shocked to find that we were at the wrong airport with tight schedule. Had to take another taxi to the domestic airport. Probably just a miscommunication between the hotel and the driver. Do take note that domestic and international airport is different if you are flying at Hanoi airport.