10/10 Exceptional
Loved the pool and music on the weekend.
Gregory
Gregory, 1-night trip
Hôtel Palace Royal Centre-Ville par JARO
Hotel with indoor pool, near Château Frontenac
Choose dates to view prices
Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.
8.6
Excellent
Popular amenities
- Parking available
- Internet access
- Air conditioning
- Gym
Main amenities (12)
- Weekly housekeeping
- Restaurant and bar/lounge
- Indoor pool
- Breakfast available
- Fitness center
- Sauna
- Self parking
- Hot tub
- Room service
- Business center
- 10 meeting rooms
- 24-hour front desk
For families (6)
- Children stay free
- Cribs/infant beds (surcharge)
- Microwave
- Private bathroom
- Television
- Laundry facilities
CA $160
CA $191 total
includes taxes & fees
Mar 19 - Mar 20
Why we love this property
Tasty eats and drinks
This hotel offers a restaurant and bar for varied dining pleasures. Full breakfast is available to kickstart the day.
Dream sleep experience
Hypo-allergenic bedding pairs with memory foam mattresses for dreamlike rest. Blackout drapes create perfect darkness for in-room massages.
Work and play paradise
Located in the city center's entertainment district, this hotel offers meeting rooms and a business center. After work, the sauna, hot tub, and bar await.
Room options
Check availability for these dates
Showing 18 of 18 rooms
Classic Room, 2 Double Beds
8.8Excellent
163 reviews
- 28 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Signature Room, 1 King bed and Sofa-bed
9.0Wonderful
82 reviews
- 37 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Exterior View Family Suite, 2 Queen and 1 sofa bed
9.0Wonderful
26 reviews
- 51 sq m
- 1 bedroom
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Interior Garden Balcony Suite, 1 Queen bed with sofa-bed
8.8Excellent
73 reviews
- 39 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed
9.6Exceptional
5 reviews
- 30 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Classic Room, 1 Queen Bed, Interior
- 28 sq m
- Sleeps 3
- 1 Queen Bed
Classic Room, 1 Queen bed and glass shower
8.8Excellent
21 reviews
- 26 sq m
- Sleeps 3
- 1 Queen Bed
Classic Room, 1 Queen Bed
8.2Very good
41 reviews
- 28 sq m
- Sleeps 3
- 1 Queen Bed
Signature Room, 1 Queen bed and Sofa-bed
9.2Wonderful
35 reviews
- 33 sq m
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Suite, 1 Bedroom
9.4Exceptional
34 reviews
- 37 sq m
- Sleeps 3
- 1 Queen Bed
Suite, 1 Queen Bed and Sofa-bed (Interior)
- 39 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Exterior View Suite, 1 Queen bed and Sofa-bed
9.0Wonderful
51 reviews
- 37 sq m
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Suite with Panoramic City View, 1 King bed
8.8Excellent
9 reviews
- 49 sq m
- Sleeps 3
- 1 King Bed
City View Family Suite, 2 Queen beds and Sofa-bed
9.0Wonderful
65 reviews
- 51 sq m
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed
8.8Excellent
72 reviews
- 1 bedroom
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Interior Garden Balcony Suite, 1 King Bed with Sofa-bed
9.0Wonderful
72 reviews
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed
9.0Wonderful
41 reviews
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Queen Murphy Bed
Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed
8.8Excellent
57 reviews
- Sleeps 4
- 1 Queen Bed and 1 Queen Murphy Bed
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About the area
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
What's nearby
- Théâtre Capitole - 2 min walk - 0.2 km
- Quebec City Convention Center - 3 min walk - 0.3 km
- Grande Allée - 7 min walk - 0.6 km
- Quebec City Town Hall - 8 min walk - 0.7 km
- Château Frontenac - 12 min walk - 1.0 km
Getting around
- Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
- Quebec Palace Station - 9 min walk
- Quebec Sainte-Foy Station - 22 min drive
- Quebec, QC (XFY-Sainte-Foy Train Station) - 23 min drive
Restaurants
- Second Cup Café - 2 min walk
- Cochon Dingue Rue Saint-Jean - 3 min walk
- Cabu - 6 min walk
- Bar Le Drague - 3 min walk
- Brûlerie St-Jean - 1 min walk
About this property
Hôtel Palace Royal Centre-Ville par JARO
Hôtel Palace Royal Centre-Ville par JARO puts you in a great location, within a 15-minute walk of Château Frontenac and Quebec City Convention Center. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.
At a glance
Hotel size
- 234 rooms
Arriving/Leaving
- Check-in start time: 5:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free wired internet access in public areas
- Free wired internet access in rooms
Parking
- Onsite self parking (CAD 26 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7 AM–11:00 AM
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's menu
Working away
- Business center
- 10 meeting rooms
- Computer station
- Conference space (4502 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Fitness center
- An indoor pool
- Hot tub
- Sauna
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Wheelchairs available on site
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 32-inch flat-screen TV
- Cable TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Memory foam mattress
- Crib/infant bed (surcharge)
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free wired internet
- Phone
Food and drink
- Refrigerator
- Microwave
More
- Weekly housekeeping
- In-room safe
Special features
Dining
Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Refundable deposits
- Deposit: CAD 100 per stay
Optional extras
- Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Cribs/infant beds are available for CAD 15.0 per day
- Rollaway beds are available for CAD 15.0 per day
Parking
- Self parking costs CAD 26 per day with in/out privileges
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705
Also known as
Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City
Frequently asked questions
Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?
Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?
Yes. Self parking costs CAD 26 per day.
What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?
Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?
Yes, there's an onsite restaurant, Beffroi Steak House.
What's the area around Hôtel Palace Royal Centre-Ville par JARO like?
Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 13 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.
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Hôtel Palace Royal Centre-Ville par JARO Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
What guests liked
- The pool area was a highlight, offering a tropical atmosphere, live music, and a beautiful design. (123 reviews)
- The on-site restaurant and nearby dining options were highly praised for their excellent quality and variety. (39 reviews)
- The hot tub was a treat for guests, offering a relaxing experience with great views. (40 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomLocationService staffParkingRestaurantBedBalconyHot TubChildrenView8/10 Very good
We liked the hotel. We enjoyed our stay.
Sophiane
Sophiane, 2-night trip
10/10 Exceptional
Beautiful room and views. The bath tub and bidet was amazing. The king size bed was great except one side was lower which gave me back pain but other than that, we enjoyed our stay.
Kenia
Kenia, 3-night trip
6/10 Good
Pool was handy, but overall the hotel is dated and the cleanliness of the common areas was not well maintained
Michelle
Michelle, 2-night trip
10/10 Exceptional
Lovely hotel , and room , amazing view and pool , wonderful location
Meghan
Meghan, 1-night trip
10/10 Exceptional
Very clean, friendly staff, perfect location
Gilles
Gilles, 1-night trip
10/10 Exceptional
Great location beautiful Hotel and charming rooms
Denis
Denis, 1-night trip
8/10 Very good
Great place to stay, but our food at the hotel restaurant was very lacklustre.
Always love the hotel and staff
Vasilios
Vasilios, 2-night trip
10/10 Exceptional
This hotel was in a perfect location to everything we wanted to do on vacation. The hotel was clean, the staff was super friendly and the room was big enough with a great view. Enjoyed the restaurant, pool, jacuzzi and the parking garage was very convenient.
Shahnee Lagor
Shahnee Lagor, 3-night trip
10/10 Exceptional
Our room was very clean and the hotel staff were very courteous!
Amanda
Amanda, 2-night trip
10/10 Exceptional
Great location. Easy access to stores and landmarks. Friendly staff.
Adriana
Adriana, 4-night trip
10/10 Exceptional
Excellent place to Stay in Old Quebec.
Maria Salome
Maria Salome, 5-night trip
10/10 Exceptional
Clean...great staff
Sherrie
Sherrie, 2-night trip
10/10 Exceptional
Perfect location to explore old Quebec
Gina
Gina, 2-night trip
10/10 Exceptional
Amazing hôtel, excellent location
Nancy
Nancy, 1-night trip
10/10 Exceptional
Check in was quick and easy, staff was great and room was very clean. Super convenient location!
Noelle
Noelle, 3-night trip
10/10 Exceptional
Comfortable beds, room was quite spacious and liked the little balcony.
Frances
Frances, 2-night trip
8/10 Very good
It was comfortable staff great
Christopher
Christopher, 3-night trip
10/10 Exceptional
Good place to stay . Near the attractions
Jackielyn
Jackielyn, 2-night trip
4/10 Fair
Dirty
Jeffrey
Jeffrey, 2-night trip
10/10 Exceptional
We Really Enjoyed our stay!
Christopher
Christopher, 2-night trip
8/10 Very good
Very clean and great location
Karen
Karen, 1-night trip
10/10 Exceptional
Room was clean staff were very helpful the concierge was excellent
Elaine
Elaine, 3-night trip
8/10 Very good
It was a great place to stay. Close to old Quebec, staff was friendly.
Valerie
Valerie, 1-night trip
8/10 Very good
The view was fantastic
Michael
Michael, 2-night trip
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