Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Internet access
Air conditioning
Gym
Main amenities (12)
Weekly housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
Sauna
Self parking
Hot tub
Room service
Business center
10 meeting rooms
24-hour front desk
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Microwave
Private bathroom
Television
Laundry facilities
The current price is CA $178
CA $178
CA $212 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Work and play paradise
Located in the city center's entertainment district, this hotel offers meeting rooms and a business center. After work, the sauna, hot tub, and bar await.
Tasty eats and drinks
This hotel offers a restaurant and bar for varied dining pleasures. Full breakfast is available to kickstart the day.
Dream sleep experience
Hypo-allergenic bedding pairs with memory foam mattresses for dreamlike rest. Blackout drapes create perfect darkness for in-room massages.
Quebec City Convention Center - 3 min walk - 0.3 km
Grande Allée - 7 min walk - 0.6 km
Quebec City Town Hall - 8 min walk - 0.7 km
Château Frontenac - 12 min walk - 1.0 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
Quebec Palace Station - 9 min walk
Quebec Sainte-Foy Station - 22 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 23 min drive
Restaurants
Cabu - 6 min walk
Bar Le Drague - 3 min walk
Brûlerie St-Jean - 1 min walk
Cochon Dingue Rue Saint-Jean - 3 min walk
Poutineville - 2 min walk
About this property
Hôtel Palace Royal Centre-Ville par JARO
Hôtel Palace Royal Centre-Ville par JARO puts you in a great location, within a 15-minute walk of Château Frontenac and Quebec City Convention Center. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
234 rooms
DONE
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (CAD 26 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
10 meeting rooms
Computer station
Conference space (4502 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Hot tub
Sauna
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Memory foam mattress
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free wired internet
Phone
Food and drink
Refrigerator
Microwave
More
Weekly housekeeping
In-room safe
Special features
Dining
Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 100 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for CAD 15.0 per day
Parking
Self parking costs CAD 26 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705
Also known as
Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City
Frequently asked questions
Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?
Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?
Yes. Self parking costs CAD 26 per day.
What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?
Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?
Yes, there's an onsite restaurant, Beffroi Steak House.
What's the area around Hôtel Palace Royal Centre-Ville par JARO like?
Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 13 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.
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Reviews
Hôtel Palace Royal Centre-Ville par JARO Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool area was a big draw, offering a great spot for kids to play and relax with amenities like goggles and scuba masks available. (137 reviews)
The hot tub was a highlight, described as perfect, nice, great, and awesome by multiple guests. (46 reviews)
The hot tub and spa were consistently praised for being nice, awesome, and perfect. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
View
Children
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Nice and clean, very good spacious room for a family, very good location, parking available
Sergio
Sergio, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Loved the pool and music on the weekend.
Gregory
Gregory, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Hotel was beautiful and in a great location….staff was very helpful and friendly
Adrienne
Adrienne, 3-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Rooms were beautiful, beds comfy, staff were friendly, loved the balcony overlooking the pool area
Chelsey Anne
Chelsey Anne, 3-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Th room was clean and the staff were great at the front desk!
Roy
Roy, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Great staff, location, restaurant. Just 1 minute walk to Old City gates. Amenities are good. Fast elevator, clean rooms. Convienent Bus stop. 10 minute drive to new Videotron Sports Center and City Exhibition site. Lot of nice restaurants nearby. Great value, will stay there again. Full service in French and English.
Dan
Dan, 2-night trip
Verified
8/10 Very good
Feb 10, 2026
Old decor, but it was a good location and proximity to attractions and within walking distance to everything
Linda
Linda, 3-night trip
Verified
8/10 Very good
Jan 16, 2026
Great spot, close to everything.
Ben
Ben, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Friendly staff. Warm and clean room made for a nice stay.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Beautiful room and views. The bath tub and bidet was amazing. The king size bed was great except one side was lower which gave me back pain but other than that, we enjoyed our stay.
Kenia
Kenia, 3-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Clean room and amazing staff!
Sven
Sven, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Lovely hotel , and room , amazing view and pool , wonderful location
Meghan
Meghan, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Very clean, friendly staff, perfect location
Gilles
Gilles, 1-night trip
Verified
8/10 Very good
Dec 26, 2025
great place to stay right outside the walled city. Old but clean rooms with friendly staff.
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Rooms were excellent and the staff were professional, courteous and helpful. Great coffee!
Steven
Steven, 4-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Good quality hotel. Great location.
Paulo
Paulo, 5-night trip
Verified
8/10 Very good
Mar 14, 2026
The place was clean, but nothing more than basic. The interior public parking is great. The bathroom faucet wasn’t working properly. I would go back because we really liked the location and the pool.”
Chantal
Chantal, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Great location. Easy check in and check out. Nice to have parking below and the we enjoyed the pool and entertainment.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Always breakfast was fresh and the hot tub Always warm enough
miguel
miguel, 7-night trip
Verified
8/10 Very good
Dec 30, 2025
The hotel boasts a summery design, allowing guests to enjoy food on the terrace or swim in the pool.
Betty
Betty, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Our room was very clean and the hotel staff were very courteous!
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Yes the room was great, clean, crisp, great view, super close to old Quebec city!!
Jarek
Jarek, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Great location. Easy access to stores and landmarks. Friendly staff.
Adriana
Adriana, 4-night trip
Verified
10/10 Exceptional
Feb 12, 2026
The staff was very friendly and the hotel is very unique. The facility is older but is well kept up. The large screen with under sea footage fits the room and theme very nicely. There is care and effort to make this hotel stand out from the others.