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Hôtel Palace Royal

4.0 star property
Hotel with indoor pool, near Château Frontenac

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel Palace Royal

Interior detail
Indoor pool
Lobby
Front of property
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
Main amenities
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Room service
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
The price is CA $169
CA $201 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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The price is CA $178
CA $211 total
includes taxes & fees
Jan 13 - 14 Jan 2025
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About the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk
  • Quebec City Town Hall - 9 min walk
  • Château Frontenac - 12 min walk
  • Quartier Petit Champlain - 14 min walk
  • Quebec Cruise Terminal - 17 min walk

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hôtel Palace Royal puts you in a great location, within a 15-minute walk of Quebec City Convention Center and Château Frontenac. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, French

At a glance

Hotel size

  • 234 rooms

Arriving/Leaving

  • Check-in start time: 5:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • Onsite self parking (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal offer free cancellation for a full refund?
Yes, Hôtel Palace Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Palace Royal?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Palace Royal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Palace Royal?
Yes. Self parking costs CAD 26 per day.
What are the check-in and check-out times at Hôtel Palace Royal?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hôtel Palace Royal and nearby?
Hôtel Palace Royal has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Hôtel Palace Royal?
Yes, there's an onsite restaurant, Beffroi Steak House.
What's the area around Hôtel Palace Royal like?
Hôtel Palace Royal is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.

Hôtel Palace Royal Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Robert, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cassidy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Olive Grace, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Localisation extra
Points positifs: localisation, options de restauration, tranquille, securitaire, stationnement ($$). Points negatifs: spa non-fonctionnel, chambre que nous avions etait due pour etre renovee: fauteuils uses et brises, tapisserie endommagee par endroits, seche-cheveux non-fonctionnel. Jamais fait de tels commentaires sur cet hotel, ou nous allons a tous les ans. Malheureusement, cette annee, je dois questionner le rapport qualite/prix et me demander si on a choisi la bonne option.
Marie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ginette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deepkanwal, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Claudine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sejour
Chambre 503,le drain du bain ne fonctionne pas et le foyer faisait un bruit de crécelle. Il ne chauffait pas non plus. Pour le reste,tout était parfait. Je déplore simplement le fait que l’on considère dans les prix de chambres,ça demeure très élevé mais que l’hôtesse n’offre pas la même qualité d’hébergement. J’ai toujours considéré que votre hôtel était un des meilleurs à Québec,mais on s’aperçoit que le niveau d’entretien baisse. Un peu comme le Concorde avant de fermer.c’est dommage.
Pierre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

nancy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
The staff was friendly, accomodating and answered all our questions about the stay the good places to eat and visit. Our room was huge and have a great view of the Old Quebec City. Definitely coming back by summer next year.
Rex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for Families
I thoroughly enjoyed my stay. The hotel was just as described in Hotels.com site. We had the family suite with the interior balcony and our family of 5 had plenty of room to relax. The room and hotel were spotless. The best part of the hotel, was that it was within walking distance of everything we wanted to see in the Old town, plus shops and restaurants.
Frances, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hôtel was very nice. We stayed in a family suite looking out to the atrium which was beautiful with a pool and hot tub. However, the noise from the atrium echoed extremely loudly. It wasn’t the children playing in the pool that bothered us but rather the party goers that hooted and hollered until 4am. I contacted the front desk at 1230am to ask if the noise from the bar area could settle down because there were families trying to sleep. The girl at the front desk basically said it’s a Christmas party and will be done at 1am. No care for anyone who may needed sleep. Housekeeping dropped toilet paper and Kleenex, towels at our request. Room was not cleaned for the 3 days we were there.
Dawn M, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

isabelle, 2-night trip
Verified Hotels.com guest review

6/10 Good

PEDRO, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

6/10 Good

L’heure d’arrivée est 17h , je n’ai jamais vu ça dans d’autres établissements
Gilbert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Genevieve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valentina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

stephane, 2-night trip
Verified Hotels.com guest review