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Mercure Singapore On Stevens, Singapore

4-star hotel with 14 restaurants, near Orchard Road

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Hotel Bar
  • Exercise/Lap Pool
  • Infinity Pool
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28 Stevens Road #01-02, Singapore, 257878, Singapore
8.2.Very Good.
  • EMPLOYEES AT THE FRONT DESK ARE VERY WELCOMING.CHECK INN AND OUT ARE VERY FAST. ROOM IS…

    Nov. 6, 2019

  • Really nice hotel but room very small and no closet to hang clothes, as coffee maker is…

    Aug. 4, 2019

See all 467 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available

Guests rated location

Quiet
Safe
Convenient
Transportation options
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 518 smoke-free guestrooms
  • Daily housekeeping
  • 14 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 Double Bed
  • Deluxe Room, 2 Single Beds
  • Privilege, Double Room, 1 King Bed
  • Privilege, Room, 2 Single Beds
  • Privilege, Suite, 1 King Bed
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Single Beds

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
  • Marina Bay Sands Casino - 4.2 mi / 6.7 km
  • Marina Bay Sands Skypark - 4.2 mi / 6.8 km
  • Universal Studios Singapore - 5.4 mi / 8.7 km
  • Singapore Zoo - 10.7 mi / 17.1 km
  • Singapore Expo - 12.3 mi / 19.8 km

Getting around

  • Changi Airport (SIN) - 30 min drive
  • Singapore (XSP-Seletar) - 24 min drive
  • Senai International Airport (JHB) - 57 min drive
  • JB Sentral - 51 min drive
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Botanic Gardens Station - 25 min walk
  • Area shuttle (surcharge)
map
See on map
28 Stevens Road #01-02, Singapore, 257878, Singapore

At a glance

Hotel size

  • This hotel has 518 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (SGD 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Arcade/game room

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height bed
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Singapore Stevens Hotel
  • Mercure Stevens Hotel
  • Mercure Singapore Stevens
  • Mercure Stevens
  • Mercure Singapore On Stevens Hotel
  • Mercure Singapore On Stevens Singapore
  • Mercure Singapore On Stevens Hotel Singapore

Optional extras

Covered self parking costs SGD 35 per day

Buffet breakfast is offered for an extra charge of SGD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 9:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Singapore On Stevens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SGD 35 per day.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 1 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 14 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Shang Palace (9-min walk), The Waterfall (10-min walk), and The Line (10-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (14-min drive) are both nearby.
  • Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Mercure Singapore On Stevens also has an arcade and a garden.
8.2.Very Good.
  • 10.0.Exceptional

    Great hotel and staff

    Excellent stay. Lovely staff

    john, 2 night romance trip, Jan. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is one of the best hotels I've stayed with. You get your money's worth. The highlight was their 24-hour laundromat service. It's a nice alternative to expensive hotel laundry services (though Mercure offers this as well). Will definitely stay with them again the next time I visit Singapore.

    2 night romance trip, Jan. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Was a great stay except the toilet was a bit too small.

    4 night trip, Nov. 5, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    New hotel in Singapore

    Anthony, 2 night business trip, Oct. 3, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I'd stay again

    Great checkin/out, clean, modern with European design, smallish rooms, no desk, great internet, good workout facilities, lovely pool. Staff are very good, quick and helpful with any issues.

    Bruce, 2 night business trip, Jun. 22, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great stay, great bed.

    Lawrence, 1 night trip, Mar. 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Long weekend stay

    Hotel is in good/new condition. A bit difficult to reach from MRT station (10 minutes walk) and located in a more residential area with no shopping and limited restaurants choice. The hotel offers several restaurants which we didn’t try however. There is a shuttle bus to Orchard Road. Staff is friendly and helpful. Didn’t use the pool, but had view on it, seems to be nice and clean. Breakfast choice and quality was good. In-room dining was at best fair, dishes arrived cold (ordered breakfast in the room). Wifi worked properly.

    Markus Bernhard, 3 night trip, Feb. 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Some house keeping staff were not conversant in basic English.

    3 night family trip, Jan. 24, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Good location, clean hotel good restaurant next door Indian food excellent. Rooms are a little too small and the bathroom very small.

    Debbie, 7 night romance trip, Jan. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Faultless in Singapore.

    Very comfortable, compact but well appointed room. Concierge and reception staff exceedingly helpful. Shuttle service to nearest underground train network and to the Botanical gardens. Marvellous breakfast. Great swimming pools. Faultless.

    Linda, 3 night trip, Jan. 8, 2020

    Verified Hotels.com guest review

See all 467 reviews