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DoubleTree by Hilton New York Times Square West

Photo gallery for DoubleTree by Hilton New York Times Square West

Property entrance
Lobby
City view
2 bars/lounges, rooftop bar
Exterior

Overview of DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West

4.0 star property
4-star hotel with 2 bars/lounges, near Times Square

6.4/10 Good

2,272 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $179
Price available on 03/26/2023
Map
350 W 40th St, New York, NY, 10018
Main amenities
  • 2 meeting rooms
  • 24-hour business center
  • Breakfast available
  • Coffee shop/cafe
  • Fitness center
  • Housekeeping (on request)
  • Internet in the lobby
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Room service
  • Valet parking
  • WiFi in the lobby
For families
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Free cribs/infant beds
  • Laundry facilities
  • Premium TV channels
  • Private bathroom

Room options

About this area

What's nearby

  • In Manhattan
  • Times Square - 5 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Bryant Park - 11 min walk
  • 5th Avenue - 14 min walk
  • Rockefeller Center - 14 min walk
  • Empire State Building - 15 min walk
  • Grand Central Terminal - 18 min walk
  • Manhattan Cruise Terminal - 23 min walk
  • Central Park - 24 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Newark Liberty Intl. Airport (EWR) - 33 min drive
  • LaGuardia Airport (LGA) - 34 min drive
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive
  • Penn Station - 11 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk
  • 34 St. - Penn Station - 10 min walk

Restaurants

  • Frames Bowling Lounge - 4 min walk
  • Blue Ruin - 1 min walk
  • 2 Bros Pizza - 1 min walk
  • Scallywag's - 2 min walk
  • Tabata Noodle Restaurant - 1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Located 2.3 mi (3.7 km) from the airport, DoubleTree by Hilton New York Times Square West features a rooftop terrace and puts you just a 5-minute drive from Manhattan Cruise Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Tranzit, which serves American cuisine and is open for breakfast, lunch, and dinner. This upscale hotel is also within just a 10-minute walk of Times Square and Broadway. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Times Sq. - 42 St. Station is 7 minutes and 42 St. - Bryant Pk. Station is 9 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 612 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 25 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Secured onsite valet parking (USD 85 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 bars/lounges
  • Coffee shop
  • Restaurant
  • Room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • ATM/banking
  • Built in 2017
  • Fitness center
  • Rooftop terrace
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille/raised signage
  • Closed captioned TV
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • WiFi and wired internet for a surcharge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • WiFi is available in public areas for USD 9.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24.95–30.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Secured valet parking costs USD 85 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • SafeStay (AHLA - USA)

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?
Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton New York Times Square West?
As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on 26 Mar 2023 start from CA $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton New York Times Square West?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton New York Times Square West?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton New York Times Square West?
Yes. Valet parking costs USD 85 per day.
What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton New York Times Square West?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton New York Times Square West and nearby?
DoubleTree by Hilton New York Times Square West has 2 bars and a fitness center.
Are there restaurants at or near DoubleTree by Hilton New York Times Square West?
Yes, Tranzit offers American cuisine.
What's the area around DoubleTree by Hilton New York Times Square West like?
DoubleTree by Hilton New York Times Square West is in Manhattan, a short 7-minute walk from Times Sq. - 42 St. Station and 5 minutes' walk from Times Square. Travelers say this hotel is in a good location.

Reviews

6.4

Good

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.5/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

4/10 Fair

disappointing
The staff was overwhelmed and denied every request we made (doubletree cookie, quieter room, late checkout) with a simple "no". The tiny lobby was unmanageable with too many people and luggage stacked everywhere. The hotel would have been fine if not for these issues.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Craig, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!!!
The beds were very comfortable and even though our room faced the street, we didn’t hear noises (at least not any that disturbed our sleep or tv watching time). The front desk staff were super helpful and very friendly!!!
Danitra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wendy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yarielis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elevators not adequate
The hotel was overall good. The biggest complaint was the elevators. They did not seem adequate for the amount of traffic. We even wanted to take the stairs because it took so long but it seems you can exit as an emergency from the stairs but not enter to walk up to your floor. They have 4 elevators in two pairs with a button for each pair. That being said they were linked to each other so if you pressed the button on one side it would trigger both sides. If I could make a recommendation it would be to have one pair server the higher floors and the the other pair to server the lower floors to streamline elevator traffic and not have them linked to each other. You should not have to wait up to 30 minutes just to get on the elevator to get back to your room.
Nathan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Haychell, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nicol, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close and comfortable stay
Hotel was clean, rooms were comfortable (slept like a baby).
Al, 4-night business trip
Verified Hotels.com guest review