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Hanoi Genial Hotel

3.5 star property
Central hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

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Photo gallery for Hanoi Genial Hotel

1 bedroom, minibar, in-room safe, desk
Shower, rainfall showerhead, free toiletries, hair dryer
Breakfast, lunch, dinner served; local and international cuisine
Family Room
Terrace/patio
In the heart of Hanoi, Hanoi Genial Hotel offers a charming retreat near Hoan Kiem Lake. Unwind on the sun-kissed terrace, indulge in local flavors at the restaurant, and enjoy bike rentals to explore Dong Xuan Market. Previous guests rave about their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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  • Laundry facilities
9.4 out of 10, Exceptional, 14 reviews
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About the area

Map
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 13 min walk - 1.2 km
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 37 min drive
  • Hanoi Long Bien Station - 1 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 27 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Bún Cá - Hàng Đậu - ‬1 min walk
  • ‪Bò Nướng 33 Hàng Giấy - ‬2 min walk
  • ‪Bún Riêu - Nguyễn Trung Trực - ‬2 min walk
  • ‪Bún Ngan Ngõ Hàng Đậu - ‬1 min walk
  • ‪Phở - Bún - Nướng Tuấn Hà - ‬2 min walk

About this property

Hanoi Genial Hotel

When you stay at Hanoi Genial Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, Thang Long Water Puppet Theatre and West Lake are just a 5-minute drive away.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 32 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in time starts at 1:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one-way, maximum occupancy 2)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Genial Hotel
Hanoi Genial
Hanoi Genial Hotel Hotel
Hanoi Genial Hotel Hanoi
Hanoi Genial Hotel Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Hanoi Genial Hotel offer free cancellation for a full refund?

Yes, Hanoi Genial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Genial Hotel?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hanoi Genial Hotel?

Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Genial Hotel?

You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hanoi Genial Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Hanoi Genial Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Hanoi Genial Hotel like?

Hanoi Genial Hotel is in Old Quarter, a short 13-minute walk from Hoan Kiem Lake and 10 minutes' walk from Hanoi Old Town Night Market.

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Hanoi Genial Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10

This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
3-night trip

8/10

1-night trip

8/10

Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse.
2-night trip

10/10

Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi
1-night trip

10/10

Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
1-night trip

8/10

1-night trip

10/10

All was very well. Very nice people. Excellent service
3-night trip

10/10

4-night trip

8/10

部屋は広くて使いやすいです。 大きなバス停が近くにあり便利でした。 スタッフは皆さん親切です。 シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。
3-night trip

10/10

Good hotel,very helpful and friendly staff. Excellent value for money.
4-night trip

8/10

만족합니다
1-night trip

10/10

The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
3-night trip

8/10

고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다
3-night trip

10/10

직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요
3-night trip

10/10

1-night trip

8/10

2-night trip

8/10

The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
3-night trip

10/10

전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방
1-night trip

6/10

Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel.
6-night trip

8/10

Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
2-night trip

8/10

Walking distance to most of the place. Good Service
2-night trip

6/10

Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
3-night trip

10/10

Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam.
15-night trip

6/10

Special mention of counter reception Tyra. She is indeed professional, helpful and friendly. Overall okay-only experience.
4-night trip

6/10

Not all the members of the staff had enough communication skills that are required when talking about important issues.
6-night trip