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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Genial Hotel, Hanoi

3.5-star3.5 stars
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000, Vietnam

Central hotel with restaurant, connected to a shopping center, near Hanoi Old City Gate
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The genial was super clean and centeal just a short 5 minute walk to old quarter where…Jan. 2, 2020
  • Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This…Dec. 4, 2019

Hanoi Genial Hotel, Hanoi

from $20 CAD
  • Superior Room
  • Deluxe Room
  • Junior Suite, Balcony, City View
  • Basic Triple Room
  • Family Room

What’s around Hanoi Genial Hotel, Hanoi


  • In Hoan Kiem
  • Hanoi Old City Gate - 8 min walk
  • Hoan Kiem Lake - 15 min walk
  • Thang Long Water Puppet Theatre - 16 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • Hanoi Opera House - 30 min walk
  • Dong Xuan Market - 4 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Hanoi Long Bien Station - 3 min walk
  • Hanoi Railway Station - 27 min walk
  • Hanoi Van Dien Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 7 floors


  • Check-in time starts at 1:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station shuttle *


  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Hanoi Genial Hotel, Hanoi’s small print

Also known as

  • Genial Hotel
  • Hanoi Genial
  • Hanoi Genial Hotel Hotel
  • Hanoi Genial Hotel Hanoi
  • Hanoi Genial Hotel Hotel Hanoi


Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of VND 412000 per vehicle (one way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hanoi Genial Hotel, Hanoi

  • Does Hanoi Genial Hotel offer free cancellation for a full refund?
    Yes, Hanoi Genial Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hanoi Genial Hotel?
    Sorry, there's no parking at Hanoi Genial Hotel.
  • Are pets allowed at Hanoi Genial Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hanoi Genial Hotel?
    You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hanoi Genial Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Hanoi Genial Hotel?
    Yes, an airport shuttle is available. The charge is VND 412000 per vehicle one way.

Recent reviews

Superb 9.0 From 243 reviews

Exceptional 10.0
Family vacation
Excellent place to stay
Doris, ca1 night family trip
Exceptional 10.0
Wonderful place to stay
Stayed here twice in the past week. The staff welcomed us back when we returned and they stored some bags for us. Room was clean, beds were comfy, and breakfast was good. All staff were warm and welcoming. Would not hesitate to stay here again. Thanks for your hospitality.
Doris, ca1 night family trip
Exceptional 10.0
Stay Here!
Amazing experience. I ran a hotel in Canada many years and the level of service at the Genial was the best I’ve experienced anywhere! One day we went to the Temple of Literature and Mark at the front desk got us a car there and then I texted him for a ride back. He got us one. Normal taxi would be 200k dong but we paid 36-38k dong. Also, Tyra on the front desk was a pleasure to deal with. The breakfast that’s included was great as well. This hotel is located just outside the old quarter so a 15 min walk to Hoan Kiem Lake. Highly recommend this hotel.
Greg, ca1 night romance trip
Exceptional 10.0
Beds are incredible! Sink right in and never want to get out. Area is great!
Lisa, ca1 night trip
Exceptional 10.0
The staff were friendly and helpful. I left my passport, and it was there at the de a few days later when I realized it. The breakfast is good. It’s in a great location.
Lisa, ca1 night trip
Exceptional 10.0
Great choice and value for the money.
Great room and location for a 3-night stay. Comfy soft beds. Perfect service. Excellent breakfast...wish all hotels were that good. I'll be going back if I ever come back to Hanoi.
Jonathan, ca3 night family trip
Exceptional 10.0
Will be booking this one again!
Definitely recommend this hotel. Great staff good bed!
Leslie, caRomance trip
Exceptional 10.0
Surpassed my expectations
Fantastic stay, it felt great not being directly in tourist area although very well situated. I was never hassled when going out. I explored Hanoi with my bicycle and on foot. Everybody was very nice and helpful in spite of imperfect English communication. People smile and make you feel good about your stay. My room was excellent. Breakfast was really surprisingly good with omelets, great selection of fruits and much more.
Jacques, ca4 night trip
Very Good 8.0
Hanoi for 3 days
Great location friendly staff
Bruno, ca5 night trip with friends
Exceptional 10.0
Good hotel,very helpful and friendly staff. Excellent value for money.
richard, gb4 night trip

Hanoi Genial Hotel, Hanoi

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