The place is comfortable and reasonably well located. The breakfast, chef and cleaning staff were very good and attentive. Be careful not to confuse hotels - there is the Shoestring CAVE house and the, separate, Shoestring Stone house. At a guess the stone house may have been named to pick up confused bookings from the cave house. It also confused the local tour and balloon operators we dealt with so …. The only real blight on the stay was our effort to have some laundry done. The sign on our room said 120 TL to wash. The first person in the office said they don’t do washing; the second one said they do, but it costs 200TL and the sign is old. We paid the 200Tl (washed and dried). It can back wet, although some effort to dry it was apparent; we took it back to have it dried and again it came back wet (although drier). We took draped it around as best we could to dry it. When we mentioned it on the way out, we were told (at first) that it was dry and we couldn’t tell because it might have been warm, then it was ‘okay, some of it is wet but not all of it, etc etc. Only an incident, but says a lot about the attitude in the front office. We’re it not for the employed staff this rating would have been more severe.